You're facing a cybersecurity breach. How do you inform clients without harming your relationships?
Discovering a cybersecurity breach can be a nightmare scenario for any business. Your immediate concern is to contain the breach and assess the damage, but equally important is the need to maintain trust with your clients. The way you communicate about the breach can make a significant difference in preserving your client relationships. Transparency, promptness, and a clear action plan are key. Here's how you can navigate the tricky waters of informing clients about a cybersecurity breach without harming those vital relationships.
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Michael Shost, CCISO, CEH, PMP, ACP, RMP, SPOC, SA, PMO-FO?? Visionary PMO Leader & AI/ML/DL Innovator | ?? Certified Cybersecurity Expert & Strategic Engineer | ???…
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Martin O'ReillyIT Leader | Infrastructure Manager | Cyber Security Professional
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MD ARSHAspiring IT Professional | BCA Student at JIMS Vasant Kunj, IP University | B.Com(BPM) Foundation Achieved