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You're faced with unexpected changes in process design. How do you ensure quality remains top priority?

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When unexpected changes hit your process design, it can feel like navigating a storm. To keep quality as your compass, you must adapt swiftly while maintaining a clear vision of your standards. This means being proactive, not reactive, and ensuring that every adjustment serves the ultimate goal of delivering excellence. Whether it's a supply chain hiccup or a sudden shift in customer demands, your ability to stay focused on quality will determine the resilience and success of your process design.

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1 Assess Impact

Before diving into solutions, take a moment to understand how the changes affect your process. Analyze the potential impact on quality at each stage. This might involve reviewing the process flow, identifying critical control points, and predicting possible outcomes of the change. By thoroughly assessing the situation, you can prioritize actions that will mitigate risks to quality, ensuring that your process remains robust and reliable despite the new challenges.

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Marwan Razzo, ASQ CMQ-OE / CSSMBB / EFQM / BSP

Strategist I Quality Culture Advocate I Excellence Promoter
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Simplicity is the answer; if the process does not serve the process, then it is unneeded. Understand the challenge before jumping to a conclusion and assuming that it is something you knew before. At the end of the day, if anything you do does not add value, then forget about it.

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Bianca Audrei

Engenheira de Produ??o Mecanica | Engenheira de Qualidade | SGI | SGQ | SGA | SGSSO | SGSI | SGE
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é importante estabelecer processos que garantam a atualiza??o do projeto, refletindo as mudan?a, considerando uma clara defini??o dos novos requisitos e entendimento por toda equipe.

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Hafiz MINHAS

Portfolio Management | MBA-Project Management, (PfMP)?, (CBAP)?, PMP?, (PMI-RMP)?, MIIRSM, IOSH, Lead Auditor - QMS, EMS, HSM, OH&S [The views expressed here are my own]
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To ensure quality remains a top priority when faced with unexpected changes in process design: 1. Conduct a thorough impact analysis. 2. Engage stakeholders and team members. 3. Implement rigorous testing and validation. 4. Continuously monitor and evaluate the process. 5. Maintain clear documentation.

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2 Engage Team

Your team is your greatest asset when dealing with unexpected changes. Communicate the situation clearly and seek their insights. Encourage a culture where everyone feels responsible for maintaining quality. This collective approach not only fosters a sense of ownership but also leverages diverse perspectives to identify potential issues and develop creative solutions. By working together, you can adapt processes with quality at the forefront.

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Mayebi Christian

ISO and ASNT, NDT, MULTI QC INSPECTOR. [email protected]
(已编辑)
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It's also prudent that we engaged not only the team or stakeholders but there is a need to also engaged experts in that regards, to broaden our understanding and to enable us have better judgement of the decisions.

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3 Revise Protocols

With an understanding of the impact and your team on board, it's time to revise your protocols. Update documentation to reflect any process changes, and ensure that these amendments are communicated effectively to all stakeholders. Training may be necessary to acquaint your team with the new procedures. This step is crucial for maintaining consistency and ensuring that quality standards are upheld throughout the transition.

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4 Monitor Closely

Once changes are implemented, monitor the process closely. Use quality metrics to track performance and identify any deviations from expected outcomes. This real-time data allows for quick adjustments and helps prevent minor issues from escalating. By keeping a watchful eye on the process, you can ensure that quality remains uncompromised, even as you navigate through the unexpected changes.

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Luis Aranda

Site Quality Head / Director de Calidad y Desarrollo / Quality & R&D Director
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A close follow up of the activities required to implement the change will help to ensure that the plan is being executed on time and following the right practices, aligned with quality. There is a natural trend to deviate or misunderstand the plans, so monitoring it will prevent it.

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5 Learn and Adapt

Every challenge is an opportunity to learn. Analyze the outcomes of the changes and gather feedback from your team and customers. Use this information to refine your process design further and improve your response to future changes. Continuous learning and adaptation are key to maintaining quality as a top priority in an ever-evolving environment.

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6 Innovate Continuously

Innovation should be an ongoing priority in your process design. Embrace new technologies, methodologies, and ideas that can help you maintain or improve quality in the face of change. Stay ahead of the curve by regularly reviewing and updating your processes. This proactive stance not only prepares you for unexpected changes but also drives continuous improvement in quality.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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GERARDO RIVERA

Quality Consultant
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The same amount of challenges that the initial design went through shall be evaluated with the new process changes or else perform a risk based approach why those challenges are not needed now. The success is always based on the detail evaluation of all process inputs and outputs. Jumping the gun is always a possibility of future failures.

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Dr. Liljana Dojcinovski

Quality - Food Safety Director??Global Quality Assurance Expert??Transformational Business Strategist
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When there is a process change, implementing Management Of Change (MOC), as well as Change Management ( communication) is crucial to ensure end to end quality. Selecting proper team to assess the change and as well to communicate is extremely important. After change is implemented there should be monitoring of defined sucess criteria to ensure that nothing is missed as well to measure success in all aspects including quality.

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Bianca Audrei

Engenheira de Produ??o Mecanica | Engenheira de Qualidade | SGI | SGQ | SGA | SGSSO | SGSI | SGE
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Um aspecto importante a considerar é a comunica??o, esta precisa ser clara e eficaz, todas as partes interessadas devem ser informadas das mudan?as e suas implica??es, garantindo sustentabilidade, colabora??o e transparência.

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You're faced with unexpected changes in process design. How do you ensure quality remains top priority?

1

2

3

4

5

6

7

1 Assess Impact

2 Engage Team

3 Revise Protocols

4 Monitor Closely

5 Learn and Adapt

6 Innovate Continuously

7 Here’s what else to consider

Process Design

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You're faced with unexpected changes in process design. How do you ensure quality remains top priority?

1

2

3

4

5

6

7

1 Assess Impact

2 Engage Team

3 Revise Protocols

4 Monitor Closely

5 Learn and Adapt

6 Innovate Continuously

7 Here’s what else to consider

Process Design

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感谢您的反馈

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