Interviewing a guarded individual can be tricky, but with the right approach, you can defuse tension and gather the information you need. To navigate this challenge:
- Use open-ended questions that encourage narrative responses, which can lower defenses.
- Maintain a neutral tone and body language to avoid escalating any defensiveness.
- Acknowledge their perspective without agreeing, to build rapport and keep the dialogue open.
How do you manage difficult interviews? Share your strategies.