You're faced with a client asking for extra services. How should you navigate this request?
When a client asks for more than what's agreed upon, it's crucial to manage expectations while maintaining a positive relationship. Here's your strategy:
- Evaluate the request: Determine if it aligns with your expertise and capacity.
- Communicate transparently: Discuss potential impacts on scope, timeline, and cost.
- Offer alternatives: If unable to fulfill the request, suggest viable options or compromises.
How do you approach additional service requests from clients? Share your strategies.
You're faced with a client asking for extra services. How should you navigate this request?
When a client asks for more than what's agreed upon, it's crucial to manage expectations while maintaining a positive relationship. Here's your strategy:
- Evaluate the request: Determine if it aligns with your expertise and capacity.
- Communicate transparently: Discuss potential impacts on scope, timeline, and cost.
- Offer alternatives: If unable to fulfill the request, suggest viable options or compromises.
How do you approach additional service requests from clients? Share your strategies.
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