登录查看更多内容

You're a customer support professional. How can you build a strong network?

由人工智能和领英社区提供技术支持

As a customer support professional, you know how important it is to provide excellent service to your customers. But did you know that building a strong network can also help you advance your career, learn new skills, and find new opportunities? In this article, you'll discover how to create and maintain a network of peers, mentors, and influencers in the customer support field.

在这篇协作文章中查找专家回答

由社区从 3 条内容中精选。了解更多

1 Why network?

Networking is not just about exchanging business cards or adding contacts on LinkedIn. It's about creating meaningful connections with those who share your interests, goals, and challenges. Through networking, you can gain valuable insights from others who have faced similar situations or problems, get feedback and support from industry experts, find mentors to guide and coach you in your professional and personal growth, discover new opportunities such as job openings, projects, collaborations, or referrals, and expand your visibility and reputation in the customer support community and beyond.

添加您的观点

Mateus Rede

Engenharia | Customer Success | Planejamento | Treinamento e Desenvolvimento | Comunica??o | Suporte | Implanta??o | Opera??o | Employee Experience | Customer Experience | Tech Recruiter | IT Recruiter
举报内容
Networking is a valuable practice for several reasons that contribute to professional and personal development. Here are some important reasons to invest time and effort in building a network of contacts: Professional Opportunities: Networking creates opportunities to find new jobs, projects, and business partnerships. Connecting with people in your field can open doors to new opportunities that may not have been available otherwise. Knowledge Exchange: By interacting with professionals from various fields, you have access to a wide range of knowledge and perspectives. This can enrich your understanding of the market, trends, and best practices in your field.

已翻译

赞

2 How to network?

Networking doesn't have to be hard or awkward. You can start by identifying your networking goals and finding your network, such as online or offline communities, events, groups, or platforms that are relevant to your field, niche, or interests. Once you find your network, engage with it by introducing yourself and starting conversations. Don't forget to be respectful, authentic, and helpful. To grow your network, reach out to new people who can add value to it or who you can help in some way. Connect with people from different backgrounds and roles and ask for introductions or referrals from your existing contacts. Additionally, create or join projects that involve working with other customer support professionals and share your knowledge with your network through blogs, podcasts, webinars, or social media posts.

添加您的观点

Mateus Rede

Engenharia | Customer Success | Planejamento | Treinamento e Desenvolvimento | Comunica??o | Suporte | Implanta??o | Opera??o | Employee Experience | Customer Experience | Tech Recruiter | IT Recruiter
举报内容
Building a strong network involves a combination of strategies and actions. Here are some tips on how to network effectively: Define Your Goals: Clarify your networking objectives. Whether it's finding a new job, seeking mentorship, or exploring business opportunities, having clear goals will guide your networking efforts. Utilize Social Media: Platforms like LinkedIn, Twitter, and professional forums are excellent for expanding your professional network. Ensure your profiles are updated and engage in relevant discussions. Attend Events: Attend industry conferences, seminars, workshops, and networking events. These gatherings provide opportunities to meet professionals in your field and establish connections.

已翻译

赞

3 What to avoid?

Networking can be a rewarding and enjoyable experience, but it can also have some pitfalls. To make the most of your networking efforts, avoid making mistakes such as networking only when you need something, networking with the wrong people, and networking without a plan. Networking is a long-term investment, so focus on quality rather than quantity. Make sure to have a clear goal and target audience, and plan your activities accordingly. Track your progress and measure your results to ensure that you are making the most of your efforts. Networking is a powerful tool for customer support professionals who want to prepare for the future. By building a strong network, you can enhance your skills, advance your career, and find new opportunities. Start networking today and see the difference it can make for you.

添加您的观点

Mateus Rede

Engenharia | Customer Success | Planejamento | Treinamento e Desenvolvimento | Comunica??o | Suporte | Implanta??o | Opera??o | Employee Experience | Customer Experience | Tech Recruiter | IT Recruiter
举报内容
When engaging in networking, it's important to avoid certain behaviors that can hinder the establishment of strong professional relationships. Here are some things to avoid: Lack of Authenticity: Being authentic is crucial. Avoid acting artificially or trying to impress others with a false image. Authenticity is key to building genuine relationships. Self-Centered Approach: Networking is a two-way street. Avoid focusing solely on your own needs and interests. Be willing to listen, learn about others, and offer help whenever possible. Aggressive Approach: Avoid aggressive approaches when trying to establish connections. Pressuring people for information or favors can push potential contacts away.

已翻译

赞

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Customer Support

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're a customer support professional. How can you build a strong network?

1

2

3

4

1 Why network?

2 How to network?

3 What to avoid?

4 Here’s what else to consider

Customer Support

给文章评分

感谢您的反馈

更多Customer Support相关文章

更多相关阅读内容

You're a customer support professional. How can you build a strong network?

1

2

3

4

1 Why network?

2 How to network?

3 What to avoid?

4 Here’s what else to consider

Customer Support

给文章评分

感谢您的反馈

查看其他技能