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You're coordinating multiple vendors for a complex IT project. How can you ensure seamless collaboration?

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Coordinating multiple vendors in an IT project is akin to conducting an orchestra; each section must be in harmony for a flawless performance. Your role is to ensure that the various teams, often with differing expertise and interests, collaborate effectively to achieve the project goals. The key to success lies in clear communication, well-defined roles, and a shared vision. This article will guide you through ensuring seamless collaboration among vendors to steer your complex IT project towards a successful completion.

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Luis Enrique Mendoza Dianderas

SAP S4hana Seguridad SAP | BASIS | Experto en Logística y Almacenes | Gas Natural
Alex L.

CIO/CTO | Seguran?a da Informa??o | LGPD | Transforma??o Digital | Indústria 4.0 | Data Driven | Cloud | Datacenter |…
Gilad Shapira ??????????

Cloud Infrastructure Team Leader @ Sapiens

1 Vendor Selection

Choosing the right vendors is the first step in ensuring seamless collaboration. Look for vendors with a proven track record in their area of expertise and who have experience working in multi-vendor environments. It is also essential to assess their willingness to collaborate and adhere to project guidelines. A vendor should not only have the technical capability but also the communication skills and corporate culture that align with the collaborative nature of the project.

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Luis Enrique Mendoza Dianderas

SAP S4hana Seguridad SAP | BASIS | Experto en Logística y Almacenes | Gas Natural
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Buscar proveedores que tengan la experiencia necesaria para asumir el proyecto, que tenga una planificación y ejecución clara de como va asumir las diversas etapas que constituyen el proyecto, que tengan un nivel de servicio bien definido (sla), y que se adapte a los requerimientos que se soliciten.

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Alex L.

CIO/CTO | Seguran?a da Informa??o | LGPD | Transforma??o Digital | Indústria 4.0 | Data Driven | Cloud | Datacenter | Redes | ERP & HCM | Gest?o de Projetos
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Ter fornecedores que entendem do seu negócio - isso cabe seu esfor?o para acontecer blz? Ent?o fa?am muitos alinhamentos antes - firmem parcerias longas, de qualidade. Lembre que o fornecedor tem total interesse em lhe atender para gerar negócio e fomentar sua empresa, ent?o manter a rela??o ganha-ganha é base. E sim, é possível sim fazer Negócios Sustentáveis. Inclusive quem quiser conhecer um pouco sobre esta técnica pesquisa sobre ou me manda msg no privado que mostro mais detalhes - Ah, estou falando de Negócios Sustentáveis blz? Abs

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2 Clear Objectives

To facilitate effective collaboration, establish clear objectives and communicate them to all vendors involved. This includes defining the scope of the project, expected outcomes, and specific milestones. Make sure that each vendor understands their role in the larger project and how their contributions fit into the overall goal. This clarity will help prevent overlap and conflict between vendors, ensuring that each one is working towards the same end.

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Alex L.

CIO/CTO | Seguran?a da Informa??o | LGPD | Transforma??o Digital | Indústria 4.0 | Data Driven | Cloud | Datacenter | Redes | ERP & HCM | Gest?o de Projetos
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Fa?a uma RFP. Pronto. Ai vc tem um documento com todos os detalhes necessários para fazer alinhamento com os fornecedores deixando claro o que espera e quais as entregas de cada um.

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3 Communication Plan

Developing a robust communication plan is crucial for vendor collaboration. This should outline how information will be shared, the frequency of updates, and the tools used for communication. Regular meetings, whether virtual or in-person, should be scheduled to discuss progress and address any issues. A centralized platform for document sharing and project management can also help keep everyone on the same page.

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Luis Enrique Mendoza Dianderas

SAP S4hana Seguridad SAP | BASIS | Experto en Logística y Almacenes | Gas Natural
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La comunicación debe ser efectiva, concisa y clara, por cualquier canal o medio de comunicación adecuados, correos electrónicos y medios de comunicación corporativos, para tener toda la trazabilidad y la información de manera que se pueda coordinar de manera oportuna, tener reuniones periódicas para revisión del progreso de los avances y los entregables.

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4 Conflict Resolution

Conflict is inevitable in complex projects with multiple stakeholders. Establish a conflict resolution protocol to address disputes quickly and fairly. This should involve a neutral party who can mediate discussions and help reach a consensus. Encourage open dialogue and ensure that all vendors feel their concerns are heard and valued. A proactive approach to conflict resolution can prevent minor disagreements from escalating into major issues.

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Alex L.

CIO/CTO | Seguran?a da Informa??o | LGPD | Transforma??o Digital | Indústria 4.0 | Data Driven | Cloud | Datacenter | Redes | ERP & HCM | Gest?o de Projetos
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Conflito n?o é confronto. E n?o poedmos deixar que virem. Resolver enquanto é pequeno é muito mais fácil e rápido - ent?o mantenha-se atento ao projeto para capturar logo de cara os conflitos e transformá-los em ideias e colabora??o - sem duvidas é a melhor saída.

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5 Performance Monitoring

Monitor the performance of each vendor closely to ensure they meet their deliverables and maintain quality standards. Set up key performance indicators (KPIs) that align with the project's objectives and review them regularly. If a vendor is not meeting expectations, address the issue promptly. Performance monitoring helps to maintain accountability and drive continuous improvement among all vendors.

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Gilad Shapira ??????????

Cloud Infrastructure Team Leader @ Sapiens
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Work closely with your trusted vendors and make sure every blocker is removed while your your KPIs are met through out the project from design to implementation and quality assurance. Weekly meetings and trusted account managers will bring you to success. Maintaining an open on-going collaboration via Teams and managing the project with Monday will enable you to monitor the performance and achieve outstanding results.

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Luis Enrique Mendoza Dianderas

SAP S4hana Seguridad SAP | BASIS | Experto en Logística y Almacenes | Gas Natural
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Se tienen que revisar los documentos de referencia y definición en base a fechas programadas, indicadores de cumplimiento, rendimiento y satisfacción del cliente pueden ser claves para medir el servicio, así mismo la supervisión constante nos permitirá ejecutar el proyecto según lo acordado.

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6 Relationship Management

Finally, successful vendor collaboration often hinges on relationship management. Building strong relationships with each vendor based on trust and mutual respect can greatly enhance cooperation. Recognize and celebrate successes together, and provide constructive feedback when necessary. Remember that vendors are more than just service providers; they are partners in your project's success.

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Alex L.

CIO/CTO | Seguran?a da Informa??o | LGPD | Transforma??o Digital | Indústria 4.0 | Data Driven | Cloud | Datacenter | Redes | ERP & HCM | Gest?o de Projetos
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Falei ali acima exatamente disso - da rela??o de parceria com os fornecedores. Gerir relacionamentos engloba vc gestor a ter isso anotado, planilhado mesmo. Qual a empresa, contato comercial, técnico e estratégico para ser acionado quando necessário - Ah, ressalto que este acionamento pode e deve acontecer no feedback positivo tbm blz? E n?o somente no negativo - como acaba acontecendo a maioria das vezes.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're coordinating multiple vendors for a complex IT project. How can you ensure seamless collaboration?

1

2

3

4

5

6

7

1 Vendor Selection

2 Clear Objectives

3 Communication Plan

4 Conflict Resolution

5 Performance Monitoring

6 Relationship Management

7 Here’s what else to consider

IT Management

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You're coordinating multiple vendors for a complex IT project. How can you ensure seamless collaboration?

1

2

3

4

5

6

7

1 Vendor Selection

2 Clear Objectives

3 Communication Plan

4 Conflict Resolution

5 Performance Monitoring

6 Relationship Management

7 Here’s what else to consider

IT Management

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感谢您的反馈

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