Es importante el diálogo entre todas las áreas de negocio de la organización. Poder comprender los problemas de IT respecto a las medidas de ciberseguridad. Se ha de facilitar que las medidas permitan trabajar de las manera más eficiente para ellos exponiendo los riesgos asociados. La concienciación del personal de TI es fundamental para el éxito de las medidas de seguridad.

Business Continuity: Both teams aim to ensure smooth operations and protect organizational assets. Highlight this common objective. Risk Management: Frame cybersecurity as a business enabler rather than a roadblock. Show how secure IT systems reduce downtime and improve reliability. Speak a Common Language: Use business terms instead of technical jargon to help both sides understand each other’s priorities. Regular Updates: Schedule joint meetings to discuss ongoing projects, risks, and how to balance functionality with security.

Navigating clashes between IT and cybersecurity teams requires empathy and collaboration, recognizing the operational pressures of IT and the risk mitigation priorities of cybersecurity. By fostering dialogue, aligning goals, and emphasizing shared accountability, both teams can work together effectively. For example, I mediated a conflict over patch timing by facilitating a discussion to map out risks and downtime impacts, leading to a phased approach that balanced operational uptime with security needs. When IT sees security as an enabler and cybersecurity appreciates IT’s challenges, they can align their efforts to protect the organization seamlessly.

Think of IT and cybersecurity as two sides of the same coin—both want the business to succeed. Start by understanding each other's goals and challenges. Talk regularly, use plain language, and find shared priorities like uptime and security. Show how working together protects the business and makes their jobs easier. Collaboration, not conflict, is key to bridging the gap and achieving success.

Enfrentar os desafios entre TI e seguran?a cibernética exige colabora??o e entendimento mútuo. Alinhar objetivos estratégicos, estabelecer uma comunica??o clara e promover a conscientiza??o s?o passos essenciais para encontrar o equilíbrio entre inova??o e prote??o. O diálogo contínuo é o caminho para um terreno comum sustentável.