登录查看更多内容

You're caught in a design dispute with stakeholders. How do you steer the new product in the right direction?

由人工智能和领英社区提供技术支持

Navigating design disputes with stakeholders can be a complex challenge in product innovation. When you find yourself in this situation, it's crucial to maintain a balance between creativity and practicality. Your goal is to guide the new product in a direction that satisfies the stakeholders' expectations while staying true to the product's vision and user needs. Engaging in open dialogue, leveraging data, and demonstrating flexibility are key strategies to resolve conflicts and ensure the product's success. Remember, the path to innovation is rarely straightforward, but with patience and collaboration, you can steer your product toward a successful outcome.

此文章中的业界达人

由社区从 7 条内容中精选。了解更多

Marcio Souto

Desenvolvimento de Negócios | Produtos e Servi?os Financeiros | Superientendente de Produto | Payment | Fintech |…
Yasmin Conolly , MSc.

Global Innovation & Foresight Leader | Trend Forecasting | Emerging Tech | Business Transformation | Author & Speaker
Rahul Gupta

C-Suite Technology & Product Leader | Strategy & Execution | Digital Transformation & Innovation | AI/ML & Cloud…

1 Understand Concerns

When you're at an impasse with stakeholders over a product's design, the first step is to fully understand their concerns. Listen actively without jumping to conclusions. Often, stakeholders have valuable insights drawn from their experience or from a strategic perspective that might not be immediately apparent. Acknowledge their expertise and show that you're considering their viewpoints seriously. By doing so, you create a collaborative environment where concerns are addressed constructively, paving the way for a solution that aligns with both the product's vision and the stakeholders' needs.

添加您的观点

Ajay Sood
举报内容
Traceability to requirements is important Each design decision should be able to satisfy the functional and non-functional requirements. Traceability can help steer the discussions in the right direction and help resolve differences of opinions Design should also be able to satisfy future scalability and performance estimates arrived with discussions among stakeholders

已翻译

赞
Marcio Souto

Desenvolvimento de Negócios | Produtos e Servi?os Financeiros | Superientendente de Produto | Payment | Fintech | Loyalty | Inova??o | Exevutive MBA | Diretor de Negocios
举报内容
Em uma disputa de design, o primeiro passo é entender as preocupa??es das partes interessadas. Ouvindo ativamente, sem tirar conclus?es precipitadas, pois elas podem ter insights valiosos. Reconhecendo a experiência e considerando os seus pontos de vista com seriedade. Isso cria um ambiente colaborativo, onde as preocupa??es s?o abordadas de forma construtiva, permitindo encontrar uma solu??o que alinha a vis?o do produto com as necessidades das partes interessadas.

已翻译

赞

2 Leverage Data

To move past a design dispute, bring data into the conversation. Data-driven arguments can help clarify the impact of design choices on user experience and business goals. Whether it's user testing feedback, market research, or analytics, presenting factual evidence provides a common ground for decision-making. It shifts the discussion from subjective opinions to objective analysis, making it easier to evaluate design options and their potential outcomes. This approach not only helps in resolving conflicts but also ensures that the final product resonates with users and meets business objectives.

添加您的观点

Marcio Souto

Desenvolvimento de Negócios | Produtos e Servi?os Financeiros | Superientendente de Produto | Payment | Fintech | Loyalty | Inova??o | Exevutive MBA | Diretor de Negocios
举报内容
Em uma disputa de design, usar dados para orientar a decis?o é muito importante. Argumentos baseados em dados, como feedback de testes de usuário, pesquisas de mercado ou análises, esclarecem o impacto das escolhas de design na experiência do usuário e nas metas de negócios. Isso transforma a discuss?o de opini?es subjetivas em uma análise objetiva, facilitando a resolu??o de conflitos e garantindo que o produto final atenda aos objetivos de negócios e ressoe com os usuários.

已翻译

赞
Yasmin Conolly , MSc.

Global Innovation & Foresight Leader | Trend Forecasting | Emerging Tech | Business Transformation | Author & Speaker
举报内容
Se baseie no máximo de dados que puder para fomentar sua argumenta??o. Por muitas vezes você n?o terá resultados internos já mapeados para justificar aquilo que está propondo, mas sempre há outros players ou mercados para te basear e auxiliar a criar uma proje??o para o seu projeto. Se tiver tempo e time disponível para isso, fa?a um teste A/B entre o que seu time está propondo e o que os stakeholders podem estar sugerindo. Você pode se surpreender e, muitas vezes evitar a briga. Ou ao menos ir mais embasado de resultados para fomentar sua sugest?o. Importante ressaltar que um design, quando feito por um profissional de design, leva em conta diversos fatores como heurística e etc, que muitas vezes um stakeholder pode n?o compreender.

已翻译

赞
Rahul Gupta

C-Suite Technology & Product Leader | Strategy & Execution | Digital Transformation & Innovation | AI/ML & Cloud Engineering | P&L
举报内容
Design conflict is given in a product development. Best way I have found to resolve design dispute is to leverage data on design element to product metrics correlation, % customization vs configuration, portability and upgrade readiness. Taking a combined view to help decide what's best works and avoid emotional roadblocks in decision making for product design decisions.

已翻译

赞

3 Explore Alternatives

In the face of a design dispute, exploring alternative solutions can be incredibly beneficial. Encourage stakeholders to brainstorm with you, fostering an atmosphere where all ideas are valued. This process can lead to innovative compromises that might not have been considered initially. By demonstrating flexibility and a willingness to adapt, you can often find a middle ground that satisfies both the stakeholders' requirements and your design principles. Remember, the goal is to create a product that delivers value, and sometimes that means blending different perspectives into a cohesive design.

添加您的观点

Marcio Souto

Desenvolvimento de Negócios | Produtos e Servi?os Financeiros | Superientendente de Produto | Payment | Fintech | Loyalty | Inova??o | Exevutive MBA | Diretor de Negocios
举报内容
Em uma disputa de design, explorar alternativas é essencial. Promovendo brainstormings com as partes interessadas, valorizando todas as ideias. Esse processo pode levar a solu??es inovadoras e compromissos que atendam aos requisitos de todos. Mostrando flexibilidade e disposi??o para adaptar-se, buscando um meio-termo que una diferentes perspectivas em um design coeso, sempre com o objetivo de criar um produto de valor.

已翻译

赞

4 Communicate Clearly

Effective communication is essential when navigating a design dispute. Clearly articulate the rationale behind your design choices and how they align with the product's goals. Use visual aids or prototypes to help stakeholders envision the end result and understand the user journey. Transparent communication builds trust and helps stakeholders feel involved in the process, reducing resistance to the design direction. Always strive for clarity and simplicity in your explanations to ensure that everyone is on the same page.

添加您的观点

5 Build Consensus

Building consensus is crucial when steering a new product through a design dispute. Engage stakeholders in the decision-making process by setting up workshops or collaborative sessions where everyone's voice is heard. Use these opportunities to highlight shared goals and how the proposed design meets them. When stakeholders feel their input has been considered and valued, they're more likely to support the final decision. It's about creating a sense of ownership and shared vision for the product's success.

添加您的观点

Emmanuel George

Graduate Student at Carnegie Mellon University | GEM Fellow
举报内容
The notion of shared goals is extremely crucial because at the end of the day the full realization of the product is the prime goal for both parties. Realizing this means that stakeholders must be heard and kind of brought in through the process but also as receptive as possible to feedback on their end as well.

已翻译

赞

6 Show Empathy

Lastly, showing empathy towards stakeholders can go a long way in resolving design disputes. Understand that they have pressures and objectives that might differ from yours. By acknowledging their perspective and demonstrating that you care about their success as much as your own, you foster a more cooperative relationship. Empathy can help bridge the gap between differing viewpoints and lead to more harmonious and productive collaborations, ultimately steering the product in a direction that benefits everyone involved.

添加您的观点

Product Innovation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're caught in a design dispute with stakeholders. How do you steer the new product in the right direction?

1

2

3

4

5

6

1 Understand Concerns

2 Leverage Data

3 Explore Alternatives

4 Communicate Clearly

5 Build Consensus

6 Show Empathy

Product Innovation

给文章评分

感谢您的反馈

更多Product Innovation相关文章

更多相关阅读内容

You're caught in a design dispute with stakeholders. How do you steer the new product in the right direction?

1

2

3

4

5

6

1 Understand Concerns

2 Leverage Data

3 Explore Alternatives

4 Communicate Clearly

5 Build Consensus

6 Show Empathy

Product Innovation

给文章评分

感谢您的反馈

查看其他技能