You can turn it into an unforgettable experience for your clients by following these steps: 1. Stay Positive and Communicative Inform clients about the weather situation promptly. 2. Create Alternative Indoor Activities Arrange visits to local museums, galleries, cultural centers. 3. Leverage the Local Scene Organize live entertainment like music or theater. 4. Personalized Surprises Prepare welcome packs with local goodies. 5. Engage and Entertain Plan storytelling sessions and interactive games to keep clients engaged. 6. Flexible Itinerary Adjustments Offer vouchers or discounts for future tours. 7. Capture the Moments Hire a photographer to capture special moments. 8. Feedback Gather feedback to improve future plans.

I was with one of my favourite incentive groups in Isla Mujeres, Mexico ,for a whole raining week a few years ago. The rain was relentless, continuous and persistent. I had prayed to all Mexican saints to no avail. The rain wouldn't stop. Tours had to be cancelled, shopping plans had to be postponed and fun-in-the sun had to be renamed. Partnering with the hotel managers and staff to organise indoor games and trivia was an amazing solution. My guests could now entertain themselves playing ping pong, table games, bingo etc, regardless of the weather out there, have a good time. In addition, I believe that showing compassion and good humour helps create a positive atmosphere. I started calling the rain by the name "liquid sunshine".

Para salvar um passeio no mau tempo, ofere?a atividades internas culturais, conte histórias locais, promova jogos interativos e traga brindes de conforto. Flexibilidade e empatia transformam a experiência!

Estamos enfrentando un caos en Espa?a en general pero en la comunidad Valenciana en particular por esta DANA que ha dejado muchas personas muertas y desparecidas.En este entorno terrible hemos tenido que enfrentar cambios intempestivos en los cambios de nuestros viajeros de circuitos. Hemos detectado que lo mejor para tratar a los viajeros es : - Primero la seguridad - Búsqueda inmediata de alternativas - Información efectiva - Paciencia y pasión - Adaptación y capacidad de influir Al utilizar estas herramientas hemos podido sortear con varios grupos estos inconvenientes y más de uno ha calificado nuestro servicio como excepcional. Un recuerdo a todas las víctimas y fuerza para ellos y sus familias

When a tour is affected by bad weather, I pivot by introducing engaging indoor alternatives, such as cultural activities or entertaining options. I enhance the moment with local stories tied to the weather, while staying upbeat to lift the group’s spirits. By encouraging group participation, I help foster a sense of camaraderie, ensuring the experience remains memorable despite the challenges.