Your team is at odds over automated tasks. How can you resolve conflicts effectively?

Clarity of purpose is important. Automation is a way forward that all businesses need and when there are concerns over automation, then it must be due to lack of clarity around what this change is going to bring as a solution to a business' operational procedures. Leaders need to manage their comms with their team around this change. Leaders need to be open to the team's feedback and queries. And hopefully this clears up a lot of misunderstandings and everyone finds themselves on common ground and in a better position to embrace automation as a new way forward

I feel if we start with Automation initiative as an orientation with teams and then educate them on the benefits and subsequently conduct automated discoveries of the processes, this issue will be very minimal.

Issues often arise when the analysis is incomplete. It's crucial to gather as much information as possible during the requirement-gathering phase. Once this is done, we need to document the steps or procedures in a use case. After preparing and reviewing the document, it should be presented to the business for validation. This document typically requires approval and a signature, serving as an agreement that the information provided is accurate. This ensures clarity if any changes occur later on. Team members can refer to this document in case of conflicts and discuss any significant issues with the business to resolve potential problems.

The best way to handle the conflicts in team over automation concerns, would be discuss on all possible use cases and find most effective way forward.

Ensure that everyone understands the goals of automation and how it impacts their roles. Sometimes conflicts arise due to a lack of clarity on how the changes will benefit the team.

Se debe estructurar un programa de formación, que permita al equipo de trabajo estar adiestrado con las tendencias actuales, de igual forma se debe motivarlos; desmostrandoles lo avances logrados y como se estan convirtiendo en profesionales de alto nivel.

- Understand the concerns and assess the specific training needs based on team roles and the automation tools. - Develop a structured training program with workshops, hands-on sessions, and relevant resources. - Emphasise how automation will enhance roles rather than replace them, focusing on reducing repetitive tasks. - Provide ongoing support, including refresher courses and access to online resources. - Monitor progress and gather feedback to adjust the training as needed. - Encourage collaboration among team members to build confidence and ensure they feel supported throughout the transition.

Industrial automation, without a doubt, revolutionizes the way we work. But to ensure a successful implementation, it is essential to involve the team in this process. After all, they are the ones who will make automation work on a daily basis.

Great article! One additional approach could be to involve the team in the automation process itself. They'll feel more ownership and less resistance. ?? Another key point is to celebrate small wins. When team members succeed using automation, recognize their efforts. This helps build a positive atmosphere and shows the benefits in real-time. Empower your team, don't just train them. ??

Além do objetivo principal estar definido. Ao início de cada projeto, sess?es de brainstorming podem contribuir com ideias de aplica??o das ferramentas, para que novas metas sejam tra?adas de maneira personalizada para cada projeto. Fazendo com que a equipe sinta-se mais participativa.

Verst?ndige Ziele sind ein Muss. Ihr stellt nicht nur sicher, dass jeder wei?, worauf hingearbeitet wird. Es hilft auch, die Bedenken im Team zu kanalisieren und die Effizienz zu steigern.

En un proyecto para implementar un nuevo software de gestión en mi equipo, establecí metas claras: Primero, definí el objetivo principal: "Reducir el tiempo de procesamiento de informes en un 30% en seis meses". Luego, desglosé esto en metas más peque?as: "Capacitar al equipo en el uso del software en 4 semanas", "Completar la integración del software en 2 meses" y "Realizar revisiones quincenales del progreso". Aseguré que cada meta tuviera plazos específicos y responsables asignados. Realicé seguimientos periódicos y ajusté las estrategias según el progreso y el feedback del equipo.

Set a clear goal need identifying the tasks, activities and stakeholders. It is very important to let your team know the objectives from the tasks toy assign to them. Unfortunately, I found in a lot of PMs or managers don’t do this. A lot of times i had my team thanking me to let them know the purpose of the task and keeping them align with me. Therefore, you must know that sometime you shouldn’t give a lot of information of what are behind the task but on the other hand, a lot of times you must keep your team aligned with you and explain to them the reasons and objectives.

based on experience I have learn, Employees use to produce excellent results. but target and task is clearly defined and well understood . dumping all available data and riding on employees for result wont work. Give them open door welcome to come up with any obstacles with smiling face.

To resolve conflicts over automated tasks, start by fostering open communication where everyone can express their concerns and ideas. Clarify each team member’s roles and how automation will impact them, addressing any fears about job relevance. Focus on shared goals, like improving efficiency or reducing errors, and involve the team in decisions about which tasks to automate. Offer training to ensure everyone feels confident working with new systems. Encourage collaboration by involving the team in designing and implementing automation, and celebrate successes together, addressing challenges as a group to build trust and buy-in.

Conflict can arise when employees feel uncertain about their roles and the future of their work. By creating a safe space for open communication, actively listening to concerns, and addressing fears, you can foster a more harmonious and productive work environment. #teamwork #automation #conflictresolution #leadership #employeeengagement

Comunicación Abierta: Fomentaría un diálogo transparente y accesible mediante reuniones regulares y canales de comunicación eficaces. Aseguraría que todos se sientan escuchados y valorados. Definición Clara de Roles: Clarificaría los roles y responsabilidades para evitar malentendidos y duplicación de esfuerzos, lo que facilita una colaboración más efectiva. Fomento del Trabajo en Equipo: Organizaría actividades y proyectos grupales que requieran cooperación. Incentivaría la participación activa y el intercambio de ideas entre los miembros del equipo. Reconocimiento y Recompensas: Celebraría los logros colaborativos y reconocería las contribuciones individuales dentro del equipo para mantener la motivación y el compromiso.

- Foster a collaborative environment when addressing conflicts over automation. - Encourage your team to work together in designing and implementing automated processes. - Involve team members in the development stages to give them a sense of ownership and control over the changes. - Collaboration helps alleviate fears and resistance by making team members feel included. - Leverage the diverse insights from the team to create more robust and effective automation solutions.

Incluir os membros da equipe na elabora??o dos projetos, pode gerar insights para aplica??o dos sistemas automatizados de maneiras n?o previamente pensadas.

There's an old saying about how to eat an elephant—"one bite at a time." Obviously I don't condone eating elephants, but there is a lot of wisdom in starting small. It helps the team ease into change without feeling overwhelmed. As smaller efforts are completed and automation shows its benefits, the team gains confidence to tackle more complex processes. This step-by-step approach not only allows for ongoing feedback and adjustments that are informed by real-life results, but also shifts the automation initiatives from being perceived as an intimidating monolithic end-state - to far more manageable servings... but again - don't actually eat elephants- they are intelligent, have long memories, and probably hold on to grudges.

Always implement any process in steps after checking each tasks. These shall rectify the problems if any and give a better solution to next step tasks .these calculated gradually done tasks will finally give a best system.

En un proyecto para implementar la automatización, comencé con tareas simples como la actualización automática de datos y la generación de informes rutinarios. Establecí la meta inicial: "Reducir el tiempo de generación de informes en un 20% en tres meses". Luego, avancé a tareas más complejas, como la automatización de la gestión de inventarios. Definí metas específicas: "Completar la automatización de tareas simples en 4 semanas" y "Integrar procesos complejos en 3 meses". Realicé revisiones quincenales para ajustar el enfoque según el feedback del equipo, facilitando una transición gradual y manejable a la nueva tecnología.

- Implement process automation gradually to ease your team into the transition. - Start with automating simple, repetitive tasks before moving to more complex processes. - Allow your team to adjust at a comfortable pace and address any issues that arise. - Demonstrate a commitment to thoughtful integration rather than a rushed overhaul. - A gradual approach helps reduce tension and resistance to automation.

Se debe informar apropiadamente que estas tareas automatizadas no suplantaran sus puestos de trabajo, si no mas bien generará nuevas posiciones, ya que todo va evolucionando. Los conocimientos del equipo de trabajo debe ir de la mano con estas tendencias.

- Regularly review and adjust your automation strategies. - Solicit feedback from your team on what’s working and what’s not. - Be willing to make changes based on team input. - Ongoing evaluation improves the efficiency of automated tasks. - Show your team that their experience and feedback are valued. - Reinforce that automation is a tool to support them, not a replacement.

To resolve automation conflicts, start by uncovering concerns, educating the team, setting clear goals, and fostering collaboration. Implement automation gradually, starting with small tasks, and adjust as needed based on feedback. Think of it like training a horse. If you try to force it too quickly, it might resist or get anxious. But by building trust, moving at a measured pace, and introducing new steps gradually, the horse becomes more comfortable and responsive. Similarly, easing a team into automation helps reduce resistance and leads to a smoother, more productive transition.

There are cases where the people who were, initially, deeply affected by the automation of existing processes could review the gains and the overall impact of the new automated system and understand in a deeper level where the main risks for people and bottlenecks for production still exist. So, reviewing and adjusting after automation projects are executed is an essential step and can become a new perspective for the employees and company to think about the future changes to be considered.