Your team member is missing deadlines. How can you get them back on track?

1 Identify the root cause

The first step is to figure out why your team member is missing deadlines. Is it because they are overloaded with work, lack the skills or motivation, face personal issues, or have unrealistic expectations? You can ask them directly, observe their behavior, or review their feedback and progress. Try to be empathetic and respectful, and avoid making assumptions or accusations. Once you know the root cause, you can address it more effectively.

2 Communicate clearly and frequently

The second step is to communicate clearly and frequently with your team member about the expectations, goals, and deadlines of the project. You should also provide constructive feedback, praise, and support along the way. Make sure they understand their role and responsibilities, and how their work impacts the rest of the team and the client. Use tools like calendars, task lists, and reminders to help them stay organized and accountable. If you notice any signs of confusion, stress, or procrastination, check in with them and offer assistance.

3 Adjust the workload and timeline

The third step is to adjust the workload and timeline of the project if necessary. Sometimes, missing deadlines is a result of poor planning, unrealistic estimates, or unexpected changes. You should review the scope and complexity of the project, and see if you can delegate, prioritize, or simplify some tasks. You should also negotiate a new deadline with your team member and the client, and make sure they are realistic and achievable. Be flexible and realistic, but also firm and consistent.

4 Provide training and resources

The fourth step is to provide training and resources to your team member if they lack the skills or knowledge to complete the project. You can offer them coaching, mentoring, or online courses to help them improve their content creation skills. You can also share best practices, examples, or templates to help them follow the standards and guidelines of the project. Encourage them to seek help from you or other team members if they encounter any difficulties or doubts.

5 Monitor and reward progress

The fifth step is to monitor and reward progress of your team member as they work on the project. You should track their performance, quality, and timeliness, and give them regular updates and feedback. You should also recognize and celebrate their achievements, and reward them with incentives, recognition, or appreciation. This will help them feel motivated, valued, and confident, and boost their morale and productivity.

6 Address recurring issues

The sixth step is to address recurring issues if your team member continues to miss deadlines despite your efforts. You should have a candid and respectful conversation with them, and explain the consequences of their behavior for the project, the team, and the client. You should also ask them for their input and suggestions on how to improve the situation, and agree on an action plan and a follow-up date. If they still fail to meet the expectations, you may have to escalate the issue to a higher authority, or consider terminating the contract.