- Leaders speak at the last, eat at the last - Listening is a quality required to hone .This will not only make you understand the thoughts of the team , but would make you learn, be patient and help make a rounded conscious decision covering all concerns addressing pros and cons. - Build in camaraderie among team members - The end result is a collective success of the team.

Having lead a number of root cause analysis (RCA) meetings with multiple departments a few things that I found helpful in getting participation from everyone when conducting the first meeting defining the problem and structing the cause/effect chart: 1. Documenting every potential cause anyone puts out there. This ensures they feel valued for their thoughts and builds the most robust RCA as each item must be reviewed being ruled out or having a way to mitigate the issue. 2. Asking those in other areas what their thoughts are. Everyone has an area of expertise and asking specific questions helps to ensure those thoughts are shared. 3. At the end of the meeting, I like to go around asking each person participating for any additional thoughts.

En la práctica, siempre que hago reuniones con mi equipo de trabajo uso el método de dar la palabra uno por uno para que cada quien tenga un turno para aportar sus ideas, y aunque no todos tienen algo que comentar siempre, al menos tienen la oportunidad de participar y sentir que tienen voz y voto durante nuestras reuniones.

Encourage a positive communication culture where thoughts, for as long as it's healthy, can be shared without fear of being judged. This may require a lot of time for some people, especially those who have challenges expressing themselves. As a leader, we also have the responsibility to have empathy towards our people, from sudden changes in behavior to hearing the quietest person in the room. Genuinely asking for more input, not just for the sake of asking input will also help foster a positive environment where the sharing of ideas is encouraged. On the sideline, having 1:1 communication and understanding what's stopping a person may be a great big step to understanding the behavior.

First of all, star the meeting stating that everyone will have a chance to speak and that everyone needs to respect their turn to not overlap each other. Otherwise meetings tend to be noisy and that deters people from speaking. Second, establish a clear agenda before the meeting and tell your team to add points to it or items they want to be discussed before hand, that way people can add things they value before the meeting and the others have the opportunity to know things before hand and will be eager to listen to colleagues. Third, cut straight away judgments from the meeting. Remember the team that no interaction is stupid and everyone must be heard. Empathy is the key to allow people to express themselves and share their ideas