Your team is divided on technology upgrades. How will you navigate conflicting opinions in the organization?

When your team disagrees on tech upgrades, start by assessing your organization's needs. Understand each team's priorities and how they align with company goals. Identify gaps in current tech and how upgrades can address them. Consider both short-term benefits and long-term impacts. Analyze workflows, processes, and future goals to determine the best tech path forward. Bottom line, make a data-driven decision.

I ask them to prepare presentation about their solutions. Presentations should include yes/no options. Also, what is oposite and similar in both solutions.

*Encourage Open Discussion: Create a safe and transparent environment where team members feel comfortable sharing their opinions and concerns. *Identify Key Objectives: Clarify the primary goals and requirements for the technology upgrade. *4. Evaluate Options: Assess different technology options, considering factors like cost, scalability, and compatibility. *Consider a Proof-of-Concept: Test potential solutions to validate assumptions and address concerns. *Facilitate a Collaborative Decision: Engage the team in the decision-making process, ensuring everyone understands the chosen solution and its benefits. *Monitor Progress and Adjust: Continuously evaluate the technology upgrade's effectiveness, making adjustments as needed.

O primeiro passo é avaliar minuciosamente as necessidades de sua organiza??o, extremamente importante seguir o planejamento estratégico da organiza??o. Se houver impasses sobre qual tecnologia adotar, oriente o time para apresentar suas teses com números, resultados e experiências bem sucedidas. Com este material, reúna o time avalie os cases e busque consenso. Obviamente, para obter bom resultado vai depender da maturidade e domínio do time. Cuidado com armadilhas, das pessoas estarem defendendo o que conhece, garanta que o time está aberto para mudan?as e novos aprendizados.

Use what-why-how-when-who approaches. Be objective and transparent, avoid triangle. Pro/cons. If conflicts cannot not be avoided, CBA (cost benefit analysis). Get the better one out of all options. One team spirit.

I have found documenting an IT Risk Mgmt policy which outlines the risk thresholds for Cyber Risk, IT Risk, Vendor Risk and Strategic risk. What is the tolerance of technology being End Of Life ? How many versions behind can we tolerate ( n-1, n-2 etc), guidance on remediating a major vulnerability. Guidance when a vendor gets acquired/liquidates. Scarce tech skills etc. Additionally, it’s important to apply these policies with a risk based approach (address systems with high inherent risk first). The approach reduces conflict by people who are not accountable for the risk but have a lot of opinions! Use a Policy Exception process to justifiably defer an upgrade ( plan to retire, reg requirement prior, loss of revenue, etc).

Após avaliar as necessidades, reúna feedback de todas as partes interessadas. Promova a comunica??o aberta e assegure que todos tenham a oportunidade de expressar suas opini?es e preocupa??es. Ou?a ativamente as perspectivas de sua equipe para compreender tanto os aspectos funcionais das atualiza??es propostas quanto seu impacto no moral e no fluxo de trabalho. O feedback coletado será essencial para identificar pontos em comum e áreas de discordancia que precisam ser resolvidas.

Avalie a maturidade do time, esse assessment é importante para n?o haver surpresas, evite interesses próprios. Alinhe as expectativas e se necessário divida o time que deseja a mudan?a, este tempo será importante para entender cada um, promova o feedback a todo momento, fazer rodadas semanais passa a ser importante, pessoas tem "time" diferentes.

Colete Opini?es de Todas as Partes Interessadas: Organize sess?es de feedback com todos os departamentos envolvidos para entender as preocupa??es e expectativas. Isso inclui ouvir desde os desenvolvedores até os gestores, garantindo uma vis?o abrangente das implica??es das atualiza??es tecnológicas. Exemplo Prático: A Atlassian realiza pesquisas internas e workshops antes de grandes atualiza??es, permitindo que todas as vozes sejam ouvidas e consideradas. Leitura Recomendada: "The Art of Gathering: How We Meet and Why It Matters" de Priya Parker, que oferece insights sobre como reunir feedback de forma eficaz e inclusiva.

Once the requirements is fixed, talk to all available stakeholders for their inputs and feedback to know the tasks done and pending. Do a survey among the team members for status updates and feedback. Get all relevant details for future milestones and dependencies and also in case any flow deviate with some additional changes.

There is also a scope to evaluate multiple option including hybrid solution where organisations can save money while keeping security and Resiliance aspect in place.

Com o feedback em m?os, avalie as op??es de tecnologia disponíveis, pesando os prós e contras de cada atualiza??o. Considere fatores como custo, compatibilidade com sistemas existentes, facilidade de integra??o e escalabilidade. Mantenha o foco em como cada op??o atende às necessidades previamente identificadas. Isso pode incluir testes de novas tecnologias ou demonstra??es de fornecedores para compreender melhor suas capacidades. O objetivo é criar uma lista de solu??es viáveis para discuss?o com a equipe, garantindo uma escolha informada e alinhada com os objetivos da organiza??o.

This step is crucial, people need to be able to showcase to stakeholders, pros and cons of each option proposed, this would influence in upper management and further decisions

If you are not an expert in the field it's essential to seek for a neural Institution or person to gather an outside view of the situation. A design thinking workshop ist another alternative to develop different options.

The so called "middle grounds" will most likely not be the best option. To navigate between several alternatives you need the guts to make a decision. If you want to please everyone you'll never be able to really achieve the best results possible.

Após avaliar as op??es, é crucial discutir os trade-offs com sua equipe. Cada atualiza??o tecnológica tem suas vantagens e desvantagens, e os membros da equipe podem ter prioridades diferentes, como recursos avan?ados versus confiabilidade ou custo-benefício. Promova um diálogo aberto para identificar o que é negociável e o que n?o é. Essa discuss?o ajudará a encontrar um meio-termo que atenda às necessidades mais críticas da organiza??o, ao mesmo tempo em que reconhece as preferências individuais.

At the end of any journey, only the destinaiton counts and in IT there is no difference. The mid-, and long-term IT strategy are the Alpha & the Omega of any IT stakeholders and unless a complete disruption appears due to a new technology, any trade-off needs to happen based on the defined strategy or to generate previously undiscovered business value. By having an exhaustive Pro's & Con's list established collectively during previous phase, getting alignment of the team members is improved also.

Diálogos abertos s?o importantes, mas uma vez vou ressaltar a necessidade de entender a expectativa de cada um. As pessoas precisam se sentir seguras para falarem e serem ouvidas. Nos momentos de troca, prestam aten??o em quem está e quem n?o está se posicionando, e procurar entender o posicionamento de cada um. O time convencido que tudo dará certo, é um time que terá um ótimo desempenho

There is always a scope to upgrade hardware like RAM and CPU for any underline devices which are still in warranty and have performance issues. With this approach not only , organisation can mitigate any overrun budget challenges but also meet the goal of running infra at agreed performance.

Different teams within the organization will have different priorities. As a leader, it is your responsibility to understand how your department needs align with the company priorities and strategy. It is perfectly ok to help team members understand how their specific needs align with the company goals. It is called transparency. Priorities will shift with the varying company strategies. Be prepared to change and adapt.

From business perspective, the priorities are based on strategy / business needs. From technical perspective, and a basis for a smooth change, configuration management can support multiple changes, needless to mention hard testing the changes, and piloting those, is a must.

O planejamento estratégico é essencial ao implementar atualiza??es de tecnologia em uma equipe dividida. Crie um plano que detalhe as etapas da atualiza??o, incluindo cronogramas, responsabilidades e aloca??o de recursos. Esse plano deve ser claro, mas flexível para se ajustar a possíveis mudan?as. Certifique-se de que todos entendam suas fun??es e como contribuem para o sucesso da atualiza??o. Envolver a equipe no planejamento promove um senso de propriedade e colabora??o, ajudando a reduzir a resistência à mudan?a.

Norte, todos precisam de um, caso contrário ficamos a deriva, correto? Portanto, fazer uma rodada e apresentar o planejamento estratégico da organiza??o ou da empresa é primordial para que todos entendam os caminhos a serem desenhados. Dinamicas para desenho destes caminhos ser?o importantes.

Outline the steps required for the implementation, including timelines, resources needed, and key milestones. Assign tasks and responsibilities to team members to ensure a smooth execution.

First you have to separate the nice to have and must haves including EOL items. You must prioritize first the EOL and security vulnerability related upgrades. These are not subject to team members opinion. Once the must haves are done then prioritize the rest based on the team feedback and how they add value to the organization.

Along my 25+ years of experience in IT, I can't recall having seen any implementation that faced no issue or hurdles (the joy of any IT projects anyway). This is why precise timelines and regular reviews are required to ensure that any tiny deviation is not going to make the group miss the target in the end. At this point in time, it becomes critical to have a good understanding of the team members' mindset as some might want a very close tracking to ensure they miss nothing, while others expect full freedom. This is what is going to drive the execution plans contents and frequency, but I know no golden rule here, only good knowledge of the team.

At this stage, it's crucial to have well-tested, robust contingency and rollback plans in place to ensure effective incident response.

There are many ways to approach a problem. As a leader, one of the first priorities should be assessing the desired outcomes and the overall impact. Does the difference in opinion still lead to the same results and objectives? By identifying common ground, understanding the key differences, and recognizing what drives each perspective, you can unite your team. This allows for a more collaborative evaluation of various technological paths or solutions, ensuring that all perspectives are considered while maintaining alignment with the organization's goals.

Ao executar atualiza??es de tecnologia, proceda com cuidado e aten??o aos detalhes. é nesse momento que seu planejamento se torna realidade, e o gerenciamento eficaz é fundamental. Monitore o progresso de perto, resolva problemas rapidamente e mantenha a comunica??o aberta com sua equipe. Forne?a suporte e treinamento necessários para que todos se adaptem às novas tecnologias. Uma execu??o cuidadosa garante uma transi??o suave, permitindo que os benefícios da atualiza??o sejam rapidamente percebidos e que a equipe se unifique em torno da nova tecnologia.