Your team is divided on social impact priorities. How do you navigate conflicting perspectives?

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When your team is at odds over social impact priorities, the tension can be palpable. It's a challenge that many face, but it's also an opportunity to deepen your organization's commitment to making a difference. Social impact refers to the effect an organization's actions have on the well-being of the community. When priorities clash, it's essential to navigate these waters carefully to ensure that your team not only remains cohesive but also stays true to its mission of effecting positive change.

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Rania Zervalaki Patrona

Brand Marketing Consultant | Always here to help you build awareness for your startups, uplift the visibility of your…

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Puneet Singh Singhal

Co-founder Billion Strong | Empowering Young Innovators with Disabilities | Curator, "Green Disability" | Exploring…
Jitin Mohan Sharma

Leadership || Operations || Strategy || Information Security & Audit || Army Veteran

1 Acknowledge Differences

It's crucial to recognize that each team member brings a unique perspective to the table, shaped by their experiences and values. Acknowledge these differences openly and create a space where everyone feels comfortable expressing their viewpoints. This initial step is not about finding immediate solutions but about building an understanding of the diverse perspectives within your team. By doing so, you lay the groundwork for a more inclusive and empathetic dialogue about your social impact goals.

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Rania Zervalaki Patrona

Brand Marketing Consultant | Always here to help you build awareness for your startups, uplift the visibility of your brand, and make an impact.
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Embracing the rich tapestry of individual experiences within a team is the cornerstone of innovation and growth. When we celebrate the unique perspectives each member brings, we not only foster a culture of inclusivity but also unlock new avenues for creative problem-solving. It's the diversity of thoughts and ideas that fuels our collective drive towards achieving meaningful social impact. Let's champion this diversity, for it is in the multitude of voices that the most resonant ideas are born and nurtured.

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Puneet Singh Singhal

Co-founder Billion Strong | Empowering Young Innovators with Disabilities | Curator, "Green Disability" | Exploring Conscious AI for Social Change | Advaita Vedanta | SDGs 10 & 17 |
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Acknowledging differences is essential in fostering an inclusive team environment. Recognize that each member brings unique perspectives shaped by their experiences and values. Create a space where everyone feels comfortable expressing their viewpoints. This step isn’t about finding immediate solutions but building understanding. By embracing diversity, you establish a foundation for more empathetic and inclusive dialogue around your social impact goals.

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Jitin Mohan Sharma

Leadership || Operations || Strategy || Information Security & Audit || Army Veteran
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When navigating conflicts between team members as a manager, it is crucial to employ effective conflict management strategies. This includes reframing how you see conflicts, focusing on the best possible outcomes, resolving to resolve issues, mapping the conversation, creating space for the conversation, and maintaining a state of curiosity and interest. By implementing these steps, you can foster a collaborative environment, stimulate critical thinking, and enhance decision-making processes within your team.

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Shilpi Varshney

Project Director @ AISECT | Skill Development, SEO Content Writing, Social Media Strategy | I helped AISECT Skill 100K Youth in 25+ Govt Projects | 20 Published Articles Boosted Engagement Online | Nature Enthusiast
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- Embrace Diverse Perspectives: Recognize that each team member's unique background and experiences bring valuable insights to your social impact initiatives. This diversity can lead to more innovative and inclusive solutions. - Foster Open Dialogue: Create an environment where differences are openly discussed, not just tolerated. Encourage team members to share their viewpoints without fear of judgment, which is key to developing a well-rounded understanding of social issues. - Build Empathy: Understanding the diverse perspectives within your team lays the groundwork for more empathetic and effective social impact strategies. It helps ensure that your initiatives are inclusive and resonate with a broader audience.

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2 Set Common Goals

Despite differing opinions, finding common ground is key. Start by identifying shared values and overarching goals that everyone agrees upon. These commonalities will serve as the foundation for your social impact strategy . Once these are established, it becomes easier to navigate the specifics of your approach, as decisions can be weighed against these collective objectives. This step ensures that all team members feel their input contributes to the larger mission.

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3 Encourage Dialogue

Facilitate open and ongoing conversations among your team members. This dialogue should be structured to promote understanding and collaboration rather than competition. Encourage your team to listen actively to each other and consider different viewpoints with an open mind. Through respectful communication, you can transform conflicting perspectives into a robust, multi-faceted approach to social impact.

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Roberta Negrini
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Como líder, é essencial reconhecer que tanto o impacto social quanto as demandas tradicionais do negócio s?o importantes. Para lidar com o conflito de prioridades da sua equipe, comece por criar um espa?o de diálogo aberto, onde todos possam expressar suas preocupa??es e ideias. Mostre que você valoriza ambas as perspectivas e, em vez de ver essas prioridades como opostas, busque formas de integrá-las. Defina metas claras que alinhem o impacto social com os objetivos do negócio, mostrando como esses dois aspectos podem se complementar. Por exemplo, demonstre como uma iniciativa social pode fortalecer a reputa??o da empresa e abrir novas oportunidades de mercado.

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Amanullah Porag

Founder, ED- Youth4NDCs Contact Point, NDCs WG, YOUNGO South Asia Mobilisations Coordinator - 350.org Steering Committee Member- UNDP Climate Promise, Globap Steering Committee
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A discussion is always beneficial when there are multiple perspectives in a social impact work. With a bottom line that whatever the work is, the cause is similar, having a discussion among each other opens up doors for collaboration and collective action.

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4 Prioritize Empathy

Empathy is a powerful tool in resolving conflicts over social impact priorities . Encourage your team to empathize with the communities and causes you aim to support, as well as with each other. Understanding the human element at the heart of social impact work can often bridge the gap between conflicting perspectives, leading to more compassionate and effective strategies.

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Nick Pozek

Assistant Director, Parker School of Foreign & Comparative Law at Columbia University
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Be careful and deliberate with how you foster empathy. Even when well-intentioned, empathy can sometimes cause individuals to project their own feelings or assumptions onto others, rather than truly understanding their needs. This can result in biased decision-making or actions that are more about alleviating personal discomfort rather than addressing the actual issues at hand.

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5 Create Action Plans

Once you've established common goals and fostered an environment of open dialogue and empathy, it's time to develop actionable plans . Break down your social impact strategy into manageable steps that reflect the diverse priorities within your team. By assigning clear roles and responsibilities, you ensure that each team member's perspective is integrated into the execution of your social impact initiatives.

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6 Reflect and Adapt

The process of aligning on social impact priorities is ongoing. Regularly reflect on the effectiveness of your strategies and remain open to adapting them as needed. This reflection should involve all team members, providing an opportunity to reassess and realign with your shared goals . By continuously engaging with each other's perspectives, your team can maintain a dynamic and responsive approach to social impact .

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your team is divided on social impact priorities. How do you navigate conflicting perspectives?

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1 Acknowledge Differences

2 Set Common Goals

3 Encourage Dialogue

4 Prioritize Empathy

5 Create Action Plans

6 Reflect and Adapt

7 Here’s what else to consider

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