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Your team is divided on problem-solving approaches. How do you navigate conflicting strategies effectively?

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Navigating conflicting problem-solving strategies within a team can be a complex challenge, but it's also an opportunity to harness diverse perspectives and foster a collaborative environment. When your team is divided on how to tackle a problem, effective conflict management skills are crucial. It's about finding a balance between different approaches and ensuring that every team member feels heard and valued. By understanding the underlying reasons for the disagreement and guiding the team towards a common goal, you can turn conflict into a constructive force that drives innovation and strengthens your team's problem-solving abilities.

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1 Understand Issues

When faced with a divided team, your first step is to thoroughly understand the issues at hand. Engage in active listening to grasp the nuances of each team member's perspective. This means paying close attention not only to what is being said but also to the emotions and motivations behind the words. Acknowledge the validity of different viewpoints without immediately passing judgment. By creating an environment where all ideas are considered, you encourage open communication and set the stage for collaborative problem-solving.

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Edwin Olainer Gutierrez

Project Manager / Consultor ERP Odoo // Experto en Procesos Industriales y Gestión Empresarial
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Puede ocurrir, cuando el equipo no esta enfocado en objetivos comunes, existen metas dispersas y las personas trabajan por su cuenta para lograr objetivos personales; esto conlleva entre otras cosas a que el equipo solo "cumpla horario" y produzca un estancamiento en la capacidad creativa e innovadora de cualquier organización. A largo o mediano plazo, la organizacion detendra su crecimiento, con todos los inconvenientes que esto trae consigo. Para que esto no ocurra, se debe hacer entre otras cosas, lo siguiente: Fomentar liderazgos positivos Establecer metas que unifiquen al equipo Comunicacion efectiva y constante Establecer agendas y responsabilidades enmarcadas en la matriz SMART Implementar sistemas de gestión empresarial eficientes

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2 Set Objectives

Once you've understood the different strategies your team members are advocating for, it's essential to align on common objectives. Define clear, achievable goals that everyone agrees upon. This helps shift the focus from individual preferences to shared outcomes. Ensure that these objectives are SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. With a common target in sight, conflicting strategies can then be evaluated based on their effectiveness in reaching these objectives.

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Massimiliano Moreni

CEO | Fractional Executive | Board Member | President | International Expansion | Corporate Turnaround | M&A & Growth Strategist | Corporate Governance | ESG & Sustainability | Innovation Leader | Business Transformation
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After setting SMART objectives, regularly track progress. Use weekly meetings, dashboards, or reports for updates. This helps identify roadblocks, celebrate wins, and ensures strategies are effective. Remember, “What gets measured gets managed.” - Peter Drucker. So, keep an eye on progress towards goals.

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3 Facilitate Dialogue

Encouraging open dialogue is key to resolving conflicts. Facilitate discussions that allow team members to express their thoughts and concerns. Use probing questions to delve deeper into their reasoning and to uncover any underlying issues that may be fueling the conflict. This process helps to break down barriers and build mutual understanding. Remember, the goal is not to force consensus but to create a fertile ground for compromise and innovative thinking.

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4 Explore Alternatives

With a clear understanding of the issues and objectives, and after facilitating open dialogue, it's time to explore alternative solutions. Encourage your team to think outside the box and consider different angles. This is where the diversity of your team's problem-solving approaches can become an asset rather than a hindrance. Combining elements from various strategies may lead to a hybrid solution that is more robust and effective than any single approach.

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5 Decision Making

Arriving at a decision when there are conflicting strategies involves careful consideration and sometimes tough choices. Use decision-making tools like multi-voting or decision matrices to evaluate the options against the agreed objectives. These tools help to structure the decision-making process and provide a transparent method for reaching a conclusion. Ensure that every team member understands how the final decision was made and why it's the best course of action for meeting the objectives.

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6 Implement & Review

After a decision has been made, it's crucial to implement the chosen strategy effectively and review its outcomes. Assign clear responsibilities and establish checkpoints to monitor progress. Be open to feedback and ready to make adjustments as necessary. A regular review process not only ensures that the strategy remains on track but also reinforces the collaborative spirit by showing that all team members have a stake in the success of the solution.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Conflict Management

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Your team is divided on problem-solving approaches. How do you navigate conflicting strategies effectively?

1

2

3

4

5

6

7

1 Understand Issues

2 Set Objectives

3 Facilitate Dialogue

4 Explore Alternatives

5 Decision Making

6 Implement & Review

7 Here’s what else to consider

Conflict Management

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Your team is divided on problem-solving approaches. How do you navigate conflicting strategies effectively?

1

2

3

4

5

6

7

1 Understand Issues

2 Set Objectives

3 Facilitate Dialogue

4 Explore Alternatives

5 Decision Making

6 Implement & Review

7 Here’s what else to consider

Conflict Management

给文章评分

感谢您的反馈

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