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Last updated on 2024年8月2日

Your stakeholders demand major product changes. How will you navigate their expectations effectively?

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When your stakeholders demand significant changes to your product, the pressure can be daunting. As a product engineer, you are tasked with the intricate dance of aligning technical capabilities with business objectives, all while keeping user needs at the forefront. It's a challenge that requires a blend of diplomacy and strategy, and navigating it effectively means understanding both the art and science of product engineering. The key is to approach the situation methodically, ensuring that you address concerns, manage expectations, and maintain a clear vision for the product's future.

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Manish Garg

Sr. Program Manager | Product Strategist | Co-Founder | 1X Successful Exit | #Mentor @ Niti Aayog | Talks about…

1 Assess Impact

Before taking any action, you must thoroughly assess the impact of the requested changes. Evaluate how these changes align with your product's roadmap and the potential effects on your current user base. Consider technical feasibility, resource allocation, and the time frame for implementation. By conducting a comprehensive impact analysis , you will be able to present a well-informed perspective to your stakeholders, setting the stage for a productive dialogue about the proposed changes.

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Manish Garg

Sr. Program Manager | Product Strategist | Co-Founder | 1X Successful Exit | #Mentor @ Niti Aayog | Talks about #startup #agilemindset #deliverymanagement #edtech #productmanagement #wastetoenergy
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To manage stakeholder demands for major product changes effectively, begin by understanding the needs and objectives of change. I will ask for the all business values what stakeholders are trying to achieve with those changes. For all those changes, feasibility study must be done to check the impact in terms of timelines and resources. This must be communicated to all the stakeholders to make sure they have the clear visibility before going for these changes.

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2 Engage Stakeholders

Engaging stakeholders is crucial in navigating their expectations. Organize meetings to discuss their concerns and the rationale behind the requested changes. Listen actively to their perspectives and validate their input. Transparency is key, so provide clear explanations about what is and isn't possible within the constraints of your product's architecture, timeline, and budget. This collaborative approach helps build trust and ensures that stakeholders feel their voices are heard.

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Manish Garg

Sr. Program Manager | Product Strategist | Co-Founder | 1X Successful Exit | #Mentor @ Niti Aayog | Talks about #startup #agilemindset #deliverymanagement #edtech #productmanagement #wastetoenergy
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Communicating with stakeholders is the key. They must be updated/informed at all times regarding every aspect of the product change. Clarity to the stakeholders around the Cost and timelines to achieve the required changes/business values. And It should not limit to the beginning, rather connect frequently (Once in a quarter) and appraise them with any change. This will give the confidence back to the stakeholder. This helps team as well to stay focused and motivated.

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3 Prioritize Changes

Once you understand the stakeholder demands, prioritize the changes based on their impact and alignment with your product goals. Utilize a framework like MoSCoW (Must have, Should have, Could have, Won't have this time) to categorize the changes. This helps in making strategic decisions about what to implement first and what can be deferred. Communicating your prioritization clearly to stakeholders will help manage their expectations and keep the project on track.

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Manish Garg

Sr. Program Manager | Product Strategist | Co-Founder | 1X Successful Exit | #Mentor @ Niti Aayog | Talks about #startup #agilemindset #deliverymanagement #edtech #productmanagement #wastetoenergy
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Prioritization is the key to keep the product relevant as per the requirements. While stakeholders define the features and their business requirements, as a product owner, those needs to be put in a priority for the team to work on. MoSCoW is one such mechanism to list and define the priority. Getting early in the market with new feature is key rather than building end to end.

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4 Develop a Plan

Developing a robust plan is essential for executing the changes effectively. Break down the major changes into manageable tasks, assign responsibilities, and set realistic deadlines. Ensure that your plan includes regular check-ins with stakeholders to keep them updated on progress and any challenges that arise. A clear and detailed plan will not only guide your engineering team but also reassure stakeholders that their demands are being addressed methodically.

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5 Implement Gradually

Implementing changes gradually can help manage risk and ensure quality control. Start with the most critical changes that align with your product's strategic direction. Use agile methodologies to iterate quickly and incorporate feedback. This phased approach allows you to test and refine the changes with a subset of users before a broader rollout, minimizing disruption and maximizing the chances of success.

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6 Monitor Feedback

Monitoring feedback post-implementation is vital for understanding the impact of the changes. Collect data from various sources, including user surveys, analytics, and stakeholder reviews. Use this feedback to measure whether the changes meet the intended objectives and identify areas for further improvement. Continuous monitoring and iteration are at the heart of product engineering, ensuring that your product remains responsive to both user needs and business goals.

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Your stakeholders demand major product changes. How will you navigate their expectations effectively?

1

2

3

4

5

6

1 Assess Impact

2 Engage Stakeholders

3 Prioritize Changes

4 Develop a Plan

5 Implement Gradually

6 Monitor Feedback

Product Engineering

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Your stakeholders demand major product changes. How will you navigate their expectations effectively?

1

2

3

4

5

6

1 Assess Impact

2 Engage Stakeholders

3 Prioritize Changes

4 Develop a Plan

5 Implement Gradually

6 Monitor Feedback

Product Engineering

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感谢您的反馈

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