Only a good team that are fully trained and dedicated can reduce downtime.The manpower is the drive that can really optimise the network uptime. No backup equipment or stategies can prioritise over a skilled and dedicated team

Understanding your environment - external factors (power) - internal factors (manpower, hardware) Hardware/software lifetime cycles Planning maintenance windows Documentation

1. Proper network plan with hardware. 2. Skilled Team 3.Strong monitoring 4. Scheduled (Planned) Maintenance 5. Backup written plan ( specific point )

To keep business operations running smoothly, it's essential to focus on network monitoring and management. Utilizing monitoring tools allows you to track performance metrics and catch potential problems early, preventing downtime. Additionally, scheduling regular maintenance and updates during off-peak hours is vital for avoiding disruptions when your operations are most critical.

All 3 bullets highlighted are also contributing factors to service level operability, some are manageable options and some are out of your control when managed services from providers play a major role in your daily operations. 1). Optimizing availability with redundant path and high-availability options when possible. 2). Automation and orchestration solutions across core services. 3). Lessons learned from prior incidents and problems leveraging Root Cause Analysis techniques and solutions. 4). Forecasting issues that could arise leveraging monitoring data insights. 5). Modernization of technology services that may support self-healing techniques. 6). Standard Patch and vulnerability mgmt. 7). Lifecycle mgmt of legacy systems.