Your influencer's content goes off-brand. How will you navigate this marketing challenge?
When an influencer's content veers off-brand, it's crucial to realign swiftly without burning bridges. Here are steps to guide the correction process:
- Open a dialogue with the influencer. Clarify your brand values and discuss the content misalignment.
- Update your content guidelines. Ensure they reflect clear expectations and examples of on-brand messaging.
- Monitor and give feedback. Regularly review influencer content, offering constructive criticism and praise for alignment.
How do you ensure influencers stay true to your brand's voice?
Your influencer's content goes off-brand. How will you navigate this marketing challenge?
When an influencer's content veers off-brand, it's crucial to realign swiftly without burning bridges. Here are steps to guide the correction process:
- Open a dialogue with the influencer. Clarify your brand values and discuss the content misalignment.
- Update your content guidelines. Ensure they reflect clear expectations and examples of on-brand messaging.
- Monitor and give feedback. Regularly review influencer content, offering constructive criticism and praise for alignment.
How do you ensure influencers stay true to your brand's voice?
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Establish Clear Guidelines: Provide influencers with detailed briefs outlining your brand values, ensuring they understand expectations. Regular Communication: Maintain open channels for feedback. For example, schedule monthly check-ins to discuss content direction and alignment. Monitor Content Closely: Actively review influencer posts for brand consistency. If an influencer's post strays, address it promptly with constructive feedback. Encourage Authenticity: Allow influencers to express their style within brand guidelines. This balance fosters genuine connections. Build Long-Term Relationships: Develop ongoing partnerships to enhance familiarity and trust. Regular collaborations can help reinforce brand alignment over time.
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Acting quickly and professionally when content has gone off brand is key. Flag the situation to clients and let them know you’re aware of the situation and are working through solutions. Communicate with the Influencer and their team. A call is usually recommended to ensure all parties understand the expectations, current misalignment and solution to moving forward. Discuss a solution. It’s okay to recommend / propose a solution, but be willing to hear a solve from the influencer’s end as well. Align on a timeline. Social moves fast, so it’s important to rectify the situation quickly and be willing to work on truncated timelines. Implement safeguards to ensure the same situation is avoided in the future.
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Pour relever ce défi je recommande : - Une discussion constructive pour comprendre ses motivations et réaligner sur les valeurs de marque - La mise en place d'un brief créatif plus détaillé avec des exemples concrets - Un système de validation en amont des contenus clés - Des indicateurs de performance ajustés Si la situation persiste, réévaluer le partenariat !
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Address the issue privately and respectfully. Share your brand guidelines, highlighting areas needing alignment. Collaborate to brainstorm content ideas that match both the influencer's style and your brand. Offer constructive feedback and examples of on-brand posts. Strengthen the partnership through open communication, ensuring future content aligns with your marketing goals.
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When your influencer veers off-brand, address it quickly and constructively. Start by revisiting your brand guidelines with them—be clear about your voice, aesthetic, and core values. Suggest revisions or re-edits, emphasizing collaboration rather than blame. If the influencer isn’t receptive, consider other options or partners who align better. The key is to maintain open communication and protect your brand’s integrity.
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