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Last updated on 2024年8月2日

Your group is facing biased individuals in decision-making. How can you ensure a fair and effective outcome?

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When facilitating large groups, ensuring fair and effective outcomes can be challenging, especially when biased individuals are involved in decision-making. Bias, whether conscious or unconscious, can skew perspectives and lead to unfair decisions that don't reflect the group's collective best interests. As a facilitator, it's essential to recognize these biases and implement strategies to mitigate their effects. This article provides practical advice on how to navigate through decision-making processes with biased individuals and ensure that the group's outcomes are equitable and effective.

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Dr. Anja Henke

Business Growth - Potential, Strategies, Change, Innovation, Productivity, Sustainability
Cynthia Reid Morán

Learning designer |HR consultant| Trainer| Project Management Professional (PMP)|GLDC community

1 Recognize Bias

The first step in dealing with bias is to recognize it. Biases can be based on gender, race, age, or other factors and can influence how individuals perceive information and make decisions. As a facilitator, you must be vigilant in identifying these biases within the group. Listen carefully to the language used and observe the dynamics during discussions. Acknowledging the presence of biases openly can help in creating an environment where group members feel safe to express their concerns and work towards mitigating their effects.

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Dr. Anja Henke

Business Growth - Potential, Strategies, Change, Innovation, Productivity, Sustainability
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Verzerrungen der Wahrnehmung sind allgegenw?rtig. Niemand ist dafür gefeit. Das hat nichts mit Intelligenz und Ausbildung zu tun, das ist menschlich. Daher sollten wir zum einen die wichtigsten Verzerrungen kennen, etwa Status Quo oder Autorit?t oder Konformismus. Lernkarten helfen dabei. Ideal schaffen wir uns ein Umfeld, in dem wir darüber offen und spielerisch sprechen k?nnen. Dann wird aus der Erkenntnis Handeln - und daraus bessere Entscheidungen.

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Manuel de Damas

En FuturoTangible ofrecemos, gestión estratégica, servicios climáticos y optimización energética. Nos centramos en soluciones concretas, ecoeficientes, adaptándonos a necesidades diversas para un futuro sostenible.
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Hay que tener en cuenta de dónde provienen los sesgos cognitivos, que son errores sistemáticos en el pensamiento que afectan las decisiones y juicios que las personas hacen. Ejemplos incluyen el sesgo de confirmación (la tendencia a buscar y dar más peso a la información que confirma nuestras creencias preexistentes) y el efecto halo (la tendencia a permitir que una impresión general de una persona influya en cómo juzgamos sus características específicas). Otro problema destacado por algunos autores es el pensamiento en blanco y negro. Para evitar estos errores, en mi opinión, habría que promover el debate, ser flexibles y explorar las consecuencias de cada una de las alternativas para obtener una solución justa y eficaz.

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2 Establish Rules

Clear rules set the foundation for fair decision-making. Begin by establishing ground rules that promote respect and equality among all participants. These rules should discourage any form of bias and encourage open-mindedness . For instance, implement a 'step up, step back' rule, where more vocal members are encouraged to step back and allow quieter members to contribute, ensuring a more balanced participation. By setting these standards, you create a framework that supports unbiased contributions and decision-making.

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Cynthia Reid Morán

Learning designer |HR consultant| Trainer| Project Management Professional (PMP)|GLDC community
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This step is vital to establish clear rules during team forming. There is not assuming that rules are understood in advance overall in new groups with a new leader. Even it could demanding time. It is crucial to take time not only conveying them but also incorporing our behavior system. Setting up rewards and a coherent development performance system. It will reap fruits. If it is implemented with consistency and coherence.

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3 Encourage Diversity

Diversity in perspectives is critical to counteract individual biases. Encourage all group members to share their viewpoints, especially those who might be in the minority or whose voices are less heard. Facilitate the conversation in a way that values each member's input equally. This approach not only enriches the discussion but also helps in revealing any blind spots that may exist due to biased thinking, leading to more comprehensive and inclusive decision-making.

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Dr. Anja Henke

Business Growth - Potential, Strategies, Change, Innovation, Productivity, Sustainability
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Vielfalt hat nicht nur mit Hautfarbe oder Geschlecht zu tun. Vielfalt f?ngt mit Pers?nlichkeit, Pr?gung, St?rken, individuellen Denkweisen an. Jeder Mensch hat seine ganz eigene mentale Landkarte - und seine ganz eigenen St?rken. Das ist Vielfalt an Ideen, an Kreativit?t, M?glichkeiten, Innovation. Diese k?nnen wir uns nur im offenen Dialog zunutze machen. Doch im Business ist es so, dass nur 20 Firmen weltweit das Denken und die Vorgehensweisen pr?gen. Daher sind Entscheidungen und Strategien oft von Anfang an eng eingegrenzt. Hier brauchen wir Reflexion, um uns in den Unternehmen neue L?sungsr?ume zu er?ffnen.

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4 Use Structured Methods

Structured decision-making methods can minimize the influence of bias. Techniques such as multi-voting or decision matrices help quantify opinions and create a visual representation of the group's preferences. These methods require participants to provide reasons for their choices, which can be evaluated objectively by the entire group. This structured approach ensures that decisions are made based on merit rather than personal biases or influence.

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5 Provide Training

Sometimes, the best way to combat bias is through education. Provide training sessions on unconscious bias and its impact on decision-making. These sessions can be eye-opening for many individuals who may not be aware of their own biases. Training helps in developing self-awareness among group members, equipping them with the tools to recognize and counteract their biases before they affect the decision-making process.

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Dr. Anja Henke

Business Growth - Potential, Strategies, Change, Innovation, Productivity, Sustainability
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Schulungen sind von zentraler Bedeutung in Unternehmen, gerade zu nicht-technischen Kompetenzen. Die meisten Menschen im Business sind hervorragend ausgebildet und haben eine hohe Fachexpertise. Was weniger ausgepr?gt ist, sind Selbstkenntnis, pers?nliche Weiterentwicklung, soziale Kompetenz, Ver?nderungskompetenz. Diese individuell-pers?nliche Seite ist jedoch tragend, da sie bestimmt, wie wir unsere Intelligenz und Fachkompetenz zum Einsatz bringen. Wir ben?tigen daher dringend mehr "Charakter- und Herzensbildung" in den Unternehmen. Das f?ngt mit Reflexion an. Dann helfen gezielte Schulungen zu Fokusthemen, etwa in kondensierten "Kompetenzimpulsen" für die direkte Umsetzung.

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6 Follow Up

Finally, ensure that the decisions made are monitored for fairness and effectiveness . Follow up with group members after the decision-making process to gather feedback on how the outcomes were influenced by the strategies put in place to combat bias. This reflective practice not only helps in assessing the success of your facilitation but also provides insights on how to improve future decision-making processes.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your group is facing biased individuals in decision-making. How can you ensure a fair and effective outcome?

1

2

3

4

5

6

7

1 Recognize Bias

2 Establish Rules

3 Encourage Diversity

4 Use Structured Methods

5 Provide Training

6 Follow Up

7 Here’s what else to consider

Large Group Facilitation

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Your group is facing biased individuals in decision-making. How can you ensure a fair and effective outcome?

1

2

3

4

5

6

7

1 Recognize Bias

2 Establish Rules

3 Encourage Diversity

4 Use Structured Methods

5 Provide Training

6 Follow Up

7 Here’s what else to consider

Large Group Facilitation

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