Your game release is delayed due to QA findings. How will you manage stakeholder expectations?

If QA did the job right, this doesn't happen. This only happens if the game design is changed throughout the dev phase and the QA could never make a single design stable. Regardless, if game breaking bugs have indeed been found that late, then an emergency meeting with all the stakeholders needs to be called. Leads and managers need to explain this in firm terms that quality takes precedence over rushing. And since such bugs will surely fail the certification submission, there is little choice but to delay the release. Above all, do not compromise on quality. Take responsibility and make a good product. And make sure this doesn't repeat.

When communicating the information be as truthful as you can, they are QA issues and that's what makes a game good if it is catered for. Provide description, impact, value it may bring and the timeframe of fixes. These are usually the information stakeholders want to hear but depending on the structure, there could be more metrics to be obtained. Manage their expectation and be truthful in the communication about the situation while firm on the actionable you can bring.

To manage stakeholder expectations due to a game release delay caused by QA findings, be transparent about the reasons for the delay, emphasizing the importance of quality and the specific issues identified. Set realistic new expectations by providing an updated timeline and detailing the steps being taken to address the problems. Offer assurance that the delay will ultimately result in a superior product, enhancing user experience and minimizing future issues. Maintain trust by communicating progress regularly and involve stakeholders in the process, such as offering beta testing opportunities, to foster a sense of ownership and investment in the game's success.

Tell everyone about the delay, why it happened, and how it will improve the game. Explain the situation simply and regularly. Use clear language and avoid technical jargon. Set realistic timelines and avoid over-promising. Highlight the benefits of the delay (better game). Keep people excited about the game. Share updates, behind-the-scenes stuff, and sneak peeks. Figure out what went wrong and make changes to prevent future delays. Be responsive to questions and concerns. Demonstrate your commitment to delivering a great game.