Your drone pilots aren't following company policies and procedures. What can you do to make sure they are?

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Drone pilots are a valuable asset for your business, but they also need to follow company policies and procedures to ensure safety, quality, and compliance. If you notice that your drone pilots are not adhering to the rules, you need to take action to correct the situation and prevent future problems. Here are some steps you can take to make sure your drone pilots are following company policies and procedures.

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Communicate the rationale:

Emphasize why policies matter and the risks of non-compliance. Regular meetings and open dialogue can help drone pilots understand their importance and consequences.### *Monitor regularly:Conduct frequent audits and reviews to ensure adherence. Use reports, inspections, and feedback sessions to track compliance and address issues promptly.

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1 Assess the situation

The first step is to assess the situation and identify the root causes of the non-compliance. Is it a lack of training, communication, motivation, or supervision? Are the policies and procedures clear, consistent, and up-to-date? Are there any external factors that influence the behavior of your drone pilots, such as weather, deadlines, or customers? By understanding the reasons behind the non-compliance, you can tailor your response accordingly.

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Shahzeb K.

Founder & CEO @ StarX91 | Innovating Sustainable & Secured Drone Solutions | Member Task-force B20 | Driving Drone Tech for Disaster Relief, Healthcare, Agriculture & Climate Impact | Advisor Placement Cell GEC
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There might be various situations, maybe involving a lack of training or communication. Also, policies are getting updated very frequently, so it is very important to have a look at updated policies. Before taking any action you should know the actual reason behind that.

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2 Communicate the expectations

The next step is to communicate the expectations and the consequences of not following them. You need to explain to your drone pilots why the policies and procedures are important, how they benefit the business and the customers, and what are the risks and liabilities of violating them. You also need to make sure they understand the potential disciplinary actions, such as warnings, suspensions, or terminations. You can use different methods of communication, such as emails, meetings, or feedback sessions, depending on the situation and the audience.

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Shahzeb K.

Founder & CEO @ StarX91 | Innovating Sustainable & Secured Drone Solutions | Member Task-force B20 | Driving Drone Tech for Disaster Relief, Healthcare, Agriculture & Climate Impact | Advisor Placement Cell GEC
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Drone pilots should be aware of the latest policy on flying drones, and what are the consequences they can face if not following the rules. It is very important to make them clear on this note.

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3 Provide training and support

The third step is to provide training and support to your drone pilots to help them comply with the policies and procedures. You need to ensure they have the necessary skills, knowledge, and resources to operate the drones safely and effectively. You can offer them online courses, workshops, manuals, or mentorship programs to enhance their learning and performance. You also need to provide them with regular feedback, recognition, and incentives to motivate them and reinforce their positive behavior.

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Shahzeb K.

Founder & CEO @ StarX91 | Innovating Sustainable & Secured Drone Solutions | Member Task-force B20 | Driving Drone Tech for Disaster Relief, Healthcare, Agriculture & Climate Impact | Advisor Placement Cell GEC
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If there is a lack of training then one should be provided training first, you can conduct training for your pilots to ensure their knowledge are up to date.

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4 Monitor and enforce

The fourth step is to monitor and enforce the policies and procedures. You need to track and measure the performance and compliance of your drone pilots using various tools, such as reports, audits, surveys, or inspections. You also need to hold them accountable for their actions and apply the appropriate disciplinary measures if they fail to comply. You can use a progressive approach, starting with verbal warnings and escalating to written warnings, suspensions, or terminations if necessary.

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Shahzeb K.

Founder & CEO @ StarX91 | Innovating Sustainable & Secured Drone Solutions | Member Task-force B20 | Driving Drone Tech for Disaster Relief, Healthcare, Agriculture & Climate Impact | Advisor Placement Cell GEC
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The next step involves monitoring and ensuring that the policies and procedures are followed diligently. This requires tracking and evaluating the performance and adherence of your drone pilots through various methods like reports, audits, surveys, or inspections.

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5 Review and update

The final step is to review and update the policies and procedures. You need to evaluate the effectiveness and relevance of the rules and make adjustments if needed. You also need to solicit feedback from your drone pilots and other stakeholders to identify any gaps, challenges, or opportunities for improvement. You can use a continuous improvement cycle, such as Plan-Do-Check-Act, to ensure your policies and procedures are always aligned with your business goals and industry standards.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ts. Diamond Chan KL

Global Head of Quality | Six Sigma Black Belt | Professional Technologist | M.Sc (UPM) ,???? "Driving Excellence, Quality in Every Step"
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To ensure drone pilots adhere to company policies and procedures, I would: 1. Reinforce Policies: Conduct mandatory training sessions to reiterate guidelines. 2. Communicate Clearly: Emphasize policy rationale and encourage open dialogue. 3. Regular Audits: Monitor operations and review logs to identify non-compliance. 4. Accountability: Document instances of non-compliance and implement consequences. 5. Continuous Improvement: Solicit feedback from pilots and update policies accordingly. By implementing these measures, I can ensure compliance, enhancing safety and operational efficiency within the drone team. Cool ? :-)

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WIlliam Thomas Taggart

National Account Manager @ Dronestitute | Sales Management, Drone Industry | Certified 107A Unmanned Aircraft Pilot.
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I agree but, did you vent out their qualifications in the beginning. You might be asking to much from you pilot, if their skill is not there.

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Your drone pilots aren't following company policies and procedures. What can you do to make sure they are?

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1 Assess the situation

2 Communicate the expectations

3 Provide training and support

4 Monitor and enforce

5 Review and update

6 Here’s what else to consider

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