When onboarding a new member to your team, first, provide them with plenty of examples of your company's tone. This includes emails, social media posts, blog posts, and anything else that may be helpful in getting them started. But right off the bat, ask them to do a practice project, one that will not be shared or published. Use this test as a training ground where they can show you what they can do, and you can offer critiques and suggestions. The more practice they have early on, the easier it will be for them to adjust.

In criticism, the tone of criticism is very important. It is the tone and type of behavior that can have a constructive or destructive effect. First, we should encourage the parts of our colleague's writing that are strong and good, then we should say in a suitable tone, although it is slow, it is more suitable for the platform, for example, we can send him good and correct examples for him to see and study. At the same time, let's explain to him the platform algorithms and suitable structured language in a friendly way, but besides all these things, thank him again for his efforts and capabilities so that no bad feeling is conveyed.

In HR, feedback thrives on collaboration and clarity. I’ve found it effective to: ? Review their writing together and identify mismatched areas. ? Share guidelines and examples of the expected tone. ? Encourage iterative feedback loops until they’re confident. It’s about creating a safe space for improvement while maintaining professionalism.

During my corporate job, there was a guy who was supposedly senior to me. While his points were not outright rude, his confrontational email tone, wannabe leader attitude, and poor articulation often led to conflicts. Other employees who were used to his behaviour ignored it, but newcomers like me felt offended. He wasn’t straightforward; he was just unwilling to change his style. Eventually, I resigned, partly due to him. Such situations call for communication training focused on amicable conversation, word choice, and regular assessments to help individuals adapt and improve their interpersonal skills. Majorly, written practice every weekend particularly focusing on the tone and wordplay would be instrumental.