When a client’s confidence takes a hit after a project failure, it’s all about shifting their focus from the setback to the comeback. I start by helping them reframe the failure as a learning experience, asking, “What valuable insights did this experience give you?” Then, I guide them to revisit their past successes to remind them of what they’re capable of achieving. Setting small, achievable goals is key—those early wins help rebuild self-belief and momentum. Lastly, I encourage them to reflect on the resilience they’re building, turning this challenge into a stepping stone. It’s all about shifting from defeat to growth!

Remind them that we are all scientists running different experiments in life. We all make hypotheses for these experiments we run--and sometimes our hypotheses are incorrect. But just because a scientist has an inaccurate hypothesis Doesn't make them a bad scientist.

As tempting as it is to blindly default to empathy mode, a coach must qualify the "loss of confidence" with the coaching goal for relevance first. Certainly, leaving the client in this state of being doubtful isn't useful. However, any change work like rebuilding confidence requires careful listening and questioning, and if checking the beliefs (or doubts) about, and surrounding the context of confidence itself. In my experience, people who can quickly lose confidence have criteria related to their past failures, and built a 'default shortcut' in their mind for that pattern of thinking. If that is the case, I prefer messing up the programming for those behaviours instead.

Ante cualquier situación de fracaso, es esencial escuchar con presencia absoluta y ayudarle al coachee que reconozca y valides sus emociones. Estás tendrán un mensaje maravillo que es importante que escuche. Una emoción nunca debe reprimirse y nosotros tenemos técnicas maravillosas para acompa?ar este tipo de circunstancias. Una vez gestionada la emoción, trabajaremos con el aprendizaje y el objetivo que priorice.