Last week, a company approached me for a video project. My team submitted a quote, but they responded, “Y and Z are willing to work for a lower price. Would you consider matching that?” I declined. While I understand budget constraints, I’m open to adjusting my rates for clients who genuinely deserve it and are facing financial difficulties. However, I always adhere to what I believe is a reasonable price for my work.

Here’s how to handle it tactfully: Highlight Key Value Points: Emphasize unique aspects of your work, like creativity, reliability, and efficiency that distinguish your service. Offer Scalable Options: Suggest budget-friendly adjustments, like shorter runtime, fewer locations, or simpler graphics, without compromising the core message. Showcase Past Successes: Share examples where quality production led to strong results for other clients, reinforcing the ROI. Offer a Limited Discount: If needed, provide a small, conditional discount (e.g., early payment) rather than slashing prices, maintaining the perceived value of your work. This way, you respect their budget while reinforcing the quality they’re investing in!

One thing I've found helpful is; To handle discount requests while preserving service integrity, confidently reiterate your unique benefits, propose alternative solutions, and consider minor concessions while maintaining transparency and delivering exceptional service.

They are three things according to me. If the client wants good quality video and in less time :- It will be expensive If the client wants good quality video and wants to pay the amount:- It will Take time to make but also it will be cheaper than 1st point. If the client wants video fast and does not care about expenses :- It will be cheap but quality will compromise.

If it's a valuable client then you should be beyond this "Discount" conversation. If they don't appreciate your worth and show some loyalty... Refer them to that other video company that you can't stand. Really. Then go make some original content and quit having to count on clients.