Your client seems uninterested in coaching. How can you build rapport and engage them in the process?
When your client seems detached, bridge the gap to better coaching engagement. To navigate this challenge:
What strategies have worked for you in engaging a reluctant client?
Your client seems uninterested in coaching. How can you build rapport and engage them in the process?
When your client seems detached, bridge the gap to better coaching engagement. To navigate this challenge:
What strategies have worked for you in engaging a reluctant client?
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We can take a horse to the pond but can’t make it drink. If the client is un-interested it is not the coach’s job to entertain them.
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Ask the client, why is he a part of the coaching engagement? Has he/she been nominated by his superiors or sponsors or has he opted himself/herself? If they have been nominated, why did they say a yes, to that offer and what was the conversation they have had with their superiors? What is their understanding of "Coaching"? If they are unclear, ask if they would they like to know what coaching is, how and why it works and why or when it doesn't work? Clarify everything about coaching. Despite all of this, if they are uninterested, then mutually agree to close the conversation. However, its quite likely that post such open and honest conversations and post understanding what "real coaching" is all about, they may go ahead
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Acknowledge his disinterest in coaching. Be curious and ask him to share reasons for his disinterest. Stay curious and be genuinely interested in his position. Do not try to offer any counter-arguments at this stage of the conversation. As Dr Covey says: "Seek first to understand".
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Start by going over the goals for coaching and how the process is going to go. Sometimes disinterest can come from lack of understanding or unclear goals. But as others have written, you can't force it. Acknowledge the detachment and talk honestly about if coaching is the best choice at the moment.
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It may be there are underlying vulnerabilities the client does not feel ‘safe’ to disclose. ? We don’t know the circumstances here - e.g did the person ask for coaching or were they assigned by a line manager? Commitment requires engagement and developing trust. It’s not a transactional process.
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