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Your client is resistant to ergonomic solutions. How can you convince them to prioritize workplace safety?

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Convincing clients to prioritize workplace safety, particularly ergonomic solutions, can be a significant challenge. Ergonomics is the science of designing the workplace, keeping in mind the capabilities and limitations of the worker. The goal is to ensure that tasks, equipment, information, and the environment suit each worker to reduce physical strain and prevent injuries. When clients are resistant, it's essential to communicate the benefits clearly, address misconceptions, and demonstrate the long-term value of ergonomic investments. By doing so, you can help them see that prioritizing ergonomics is not just about compliance or immediate costs but about fostering a healthier, more productive workforce.

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1 Understand Concerns

To effectively advocate for ergonomic solutions, first listen to your client's concerns. They might worry about costs, disruption to workflow, or doubt the benefits. Acknowledge these concerns and provide reassurance that ergonomic interventions can be cost-effective in the long run by reducing the risk of workplace injuries. Explain that solutions can be implemented gradually and tailored to minimize disruption. Most importantly, emphasize that investing in ergonomics is an investment in their employees' health and the company's future.

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Marina P.

Arquitecto Ergónomo enfocada en facilitar la integración y el bienestar en el trabajo
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Un buen Estudio Ergonómico involucra a todos los actores y por su puesto éso incluye a los Gerentes o Representantes legales de las empresas. Sí el análisis se hace entrevistando e involucrando también a los directivos es más fácil llegar al planteamiento de las soluciones ergonómicas con todos los involucrados sensibilizados para adoptar las mejoras.

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2 Highlight Benefits

Ergonomics isn't just about comfort; it's a critical component of worker safety and productivity. Explain to your client that ergonomic solutions can lead to fewer work-related musculoskeletal disorders, which are common and costly. Improved ergonomics also enhances productivity by allowing workers to perform tasks more efficiently and with less fatigue. Emphasize that this can lead to better job satisfaction and retention rates, as employees feel valued and taken care of.

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3 Cost Perspective

One of the most significant barriers to ergonomic solutions is the perception of high costs. Break down this barrier by reframing the cost perspective. Discuss how ergonomic improvements can reduce the financial burden of work-related injuries over time, such as medical expenses, lost workdays, and compensation claims. By investing in ergonomics now, your client can save money and protect their workforce in the long term.

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4 Case Examples

Real-world examples can be powerful in illustrating the value of ergonomic solutions. Share anecdotes or case studies of businesses that have successfully implemented ergonomic practices and seen tangible benefits. These stories can help your client visualize the potential positive outcomes for their own business, making the concept of ergonomics more relatable and the investment more justifiable.

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Luis Osorio

Médico Fisiatra
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En realidad lo importante en la valoración ergonómica es el estudio desde el punto de vista de la evaluación goniometrica en relación a las actividades a nivel de los distintos puestos de trabajo.

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5 Employee Engagement

Involve employees in the conversation about ergonomics. Encourage your client to seek feedback from their team about workplace discomforts and ideas for improvement. This collaborative approach not only helps in identifying critical areas that need attention but also fosters a culture of safety and shows employees that their well-being is a priority. Engaged employees are more likely to embrace changes and can become advocates for workplace safety themselves.

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6 Continuous Improvement

Finally, stress the importance of viewing ergonomics as part of a continuous improvement process rather than a one-time fix. Encourage your client to regularly review and update their ergonomic practices as new challenges arise and technology evolves. This ongoing commitment can help maintain a safe and healthy work environment, adapt to changes in workforce demographics, and sustain productivity gains over time.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jose Luis Alfinger

Chief Executive Officer at Vinci Consultores
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Convencer a un cliente requiere una estrategia basada en la empatía y la colaboración. Primero, debe entender las razones detrás de su resistencia; utilice el método de los 5 Porqués para profundizar en el problema. Pregunte cinco veces "?por qué?" para llegar a la raíz de su reticencia. Evite llevar soluciones preconcebidas sin comprender completamente el contexto y las preocupaciones del cliente. Aunque usted sea el experto en ergonomía, el verdadero éxito radica en crear la solución con su cliente. Involúcrelo en el proceso, escuche sus inquietudes y trabajen juntos para desarrollar una estrategia que no solo mejore la seguridad en el lugar de trabajo sino que también se alinee con sus objetivos comerciales y operativos.

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Your client is resistant to ergonomic solutions. How can you convince them to prioritize workplace safety?

1

2

3

4

5

6

7

1 Understand Concerns

2 Highlight Benefits

3 Cost Perspective

4 Case Examples

5 Employee Engagement

6 Continuous Improvement

7 Here’s what else to consider

Workplace Safety

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Your client is resistant to ergonomic solutions. How can you convince them to prioritize workplace safety?

1

2

3

4

5

6

7

1 Understand Concerns

2 Highlight Benefits

3 Cost Perspective

4 Case Examples

5 Employee Engagement

6 Continuous Improvement

7 Here’s what else to consider

Workplace Safety

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感谢您的反馈

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