I wouldn’t refer to someone I work with as a client and I’m not sure my purpose is to effectively manage anyone’s behaviour, so perhaps you could use this reflection to inform your AI about nuance.

I find it helpful to be aware of how I'm describing situations to myself. For example, if I say, "this person is testing my limits," I am now labeling someone else's struggle as one between us, which limits my ability to help them with what is clearly THEIR struggle, not ours. It's also helpful to remember that the kinds of "limit testing" that aggravate you rarely nears the threshold of inappropriate or boundary-breaking. For example, it's perhaps inconsiderate or rude for someone to continually ask for appointments outside the scope of your work hours, but as long as you keep saying "no", there's no harm to you. You can also bring attention to this behavior to help the person explore their use of ineffective strategies in needs-meeting.

Actually, I believe that no client is doing it for sake of any wrong intention. They need their problem to be resolved so they want a solution to it. As per my opinion we have to always give our best in every problem. Its finally client who will utilize our findings. So, each time we submit there are modifications as per the client needs sometimes they wants to add some more custom part or sometimes they want to remove some excess data or info which is not required for them. So, I believe we tackle these situations in a positive way. As it helps us in brainstorming more about the situation and problems.

Managing customers who are testing your limits is challenging but necessary. Here are the key strategies: Set clear boundaries: Define and communicate acceptable behavior upfront. Communicate Openly: Have an honest conversation about how their actions affect you. Maintain professionalism: Maintain a calm and professional demeanor, focusing on solutions rather than feelings. Interacting with Documents: Keep a record of communications to refer to when needed. Use active listening: Validate their concerns to build trust and understanding. Offer Solutions: Offer creative options based on their needs. Involve senior management: Ask for help if needed. Be prepared to walk away: Prioritize your own well-being if the relationship doesn't last.