Clients are not invited to stand ups. Full stop. Clients are not part of Agile. Rather, Account Managers, or Product Managers will work with them externally.

When a client keeps interrupting Agile stand-up meetings, it can feel like productivity is taking a hit. But here’s the trick: set boundaries while staying collaborative. Politely explain the purpose of stand-ups—quick, focused updates, not in-depth discussions. Suggest setting up a separate “client sync” meeting for detailed inputs or questions. This way, the team stays on track while the client feels heard. Remember, clear communication is key. A little humor and a lot of transparency can turn interruptions into opportunities for better alignment without derailing the Agile process.

All attendees need to talk about three things during the stand-up: - 1. What went well 2. What did not go well 3. What to do to make it better If client is part of that meeting, they shall fill in those details too. And the other developers can use this to strategically mention what time during the meeting is wasted (use your professionally correct word) due to such interruptions. Why this method: as it gives you quantified stats to back your experience. Based on this, one can see if Client is interrupting or adding value. But, seeking such information adds responsibility and accountability, and eventually it helps with the Productivity.

Setting precise goals at the start of Agile meetups is essential for maintaining efficiency while managing client delays. The goal of the get up must be gentle reminder to the customer: a brief status report that stresses cooperation instead of deep discussions. Ensure their issues are taken into account without disrupting with the proceedings by proposing that another meeting be set aside just queries or ideas. This approach preserves an open and respectful related while preserving the efficiency of the session.