Your client has crossed personal boundaries by oversharing. How do you address this delicate situation?
Navigating the tricky waters of a client's oversharing can be challenging, but it's essential to maintain professionalism.
When a client shares too much, it's crucial to steer the conversation back to business without causing offense. Here’s how to handle it:
- Acknowledge their sharing and gently redirect: “I appreciate your openness, let’s focus on…”
- Set clear boundaries about professional relationship expectations.
- Offer resources or suggest they speak to someone who can better address their personal issues.
How have you managed situations where a client has crossed personal boundaries?
Your client has crossed personal boundaries by oversharing. How do you address this delicate situation?
Navigating the tricky waters of a client's oversharing can be challenging, but it's essential to maintain professionalism.
When a client shares too much, it's crucial to steer the conversation back to business without causing offense. Here’s how to handle it:
- Acknowledge their sharing and gently redirect: “I appreciate your openness, let’s focus on…”
- Set clear boundaries about professional relationship expectations.
- Offer resources or suggest they speak to someone who can better address their personal issues.
How have you managed situations where a client has crossed personal boundaries?
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