Your client doubts the value of user testing feedback. How do you convince them it's crucial in web design?
User testing is an integral part of the web design process, offering a window into how real users interact with your website. It's a method to gather feedback directly from your target audience to ensure the site meets their needs and expectations. While it might seem like an additional step, user testing is a critical investment that can save time and resources in the long run by identifying potential issues before they become costly problems.