Balancing between these two involves finding a sweet spot between ease of use and safeguarding systems. Some of the key strategies to achieve this balance are Single Sign-On (SSO), Multi-Factor Authentication (MFA) as well as continuous user awareness and education. It will also involve assessing the risk tolerance of the organization, while designing security protocols that allow users to work efficiently without frequent interruptions or excessive hurdles.

Very interesting conversation. The truth is one side is interested in functionalities and having a wonderful user experience. The other side is cautious and ready to apply the brakes. Few things to note: 1. Ensure security is embedded from the process initiation. 2. Stakeholders' engagement and education can't be thrown under the bus. 3. Derive possible data on breaches if balance is not achieved. 4. Review and apply new techniques for both security and functionalities always.

While I agree with Syed , my quick inputs will be to use below 1. User-Centric Design: Create intuitive systems that enhance user experience while ensuring security. 2. Single Sign-On (SSO)**: Integrate with LDAP / etc to have ease of use. . 3. Multi-Factor Authentication (MFA)**: Use user-friendly MFA methods (e.g., biometrics) to add security without inconvenience. 4. Client Awareness and Training**: Educate clients on security practices to foster a culture of awareness and responsibility. Create a culture wherein security is by design and not an add on.

While most will answer this from technical or techno-functional point of view, what is really important is to use a proper change management by having a strong emphasis on awareness to creat desire, this will make a huge difference and will lead to acceptance to might not be usually convenient.

Balancing user convenience with IT security involves minimizing friction while ensuring robust protections. Ensure to start by implementing multi-factor authentication (MFA) that’s seamless for users, like face or biometric or push notifications, to increase security without cumbersome processes. Streamline access via groupwide Active Directory and gradually Employ single sign-on (SSO) to reduce password fatigue and improve experience. Use risk-based authentication to assess and adjust security based on user behavior. Emphasize least privilege access, allowing only necessary permissions to reduce risk. Regularly educate users on security practices and threats, creating a security-first culture that empowers, not hinders, users.