You have to explain technical details to a non-technical stakeholder. How do you make sure they understand?

One should start by understanding the listener's perspective and knowledge base. Using analogies and a simple, everyday language to relate complex concepts to familiar experiences can be helpful. Avoid jargons and technical terms. However, if required, explain them clearly. Focus on the benefits and implications of the technology rather than the technical workings. Use visual aids like diagrams or flowcharts to illustrate concepts visually. Engage in active listening, encourage questions, and be patient, ensuring you address their queries comprehensively. Tailor your explanation to their interests and the impact on their role or business outcomes. This approach helps demystify technology, making it accessible and relevant to stakeholders.

técnicos complexos. Isso pode tornar os conceitos mais acessíveis e compreensíveis. Evite jarg?es técnicos: Evite usar linguagem técnica e jarg?es que possam ser confusos para uma parte interessada n?o técnica. Se precisar usar termos técnicos, certifique-se de explicá-los de forma clara e simples. Apresente informa??es de forma visual: Utilize gráficos, diagramas, infográficos e outros recursos visuais para ajudar a explicar conceitos complexos de forma mais clara e visualmente atraente.

I don't agree with simplification, it is meeting people where they are at and conveying a narrative that they can engage with. For techs this might be jargon, for an end user this might be an easy experience or how it stands out from previous products. I use what feels like comfortable vernacular, stick to the main point but I also make sure I use correct terminology throughout in case they need to circle back and ask questions. They will also have a brief introduction that will create initial familiarity when they start learning the product which will boost their confidence and associate the product with positive gains. Easy does it though: no one likes feeling stupid - take tech questions as positive chatter.

I always bring them to the tech and keep my hands away from it wherever possible. If they are actively leading the demo with patient guidance they are more likely to communicate knowledge gaps and frustrations which then provides the perfect space to clarify issues and build confidence. I also rely on repetition: threes are powerful and in technical discussions with stakeholders this is why I prefer to keep technical terminology or more complicated concepts within the scope. I will quickly introduce them the first time, then show them within the demo and expand the concepts and circle back after the demo to check in on the key takeaways or use cases I want to stress.

To explain technical details to non-technical stakeholders, I would first understand what they aim to achieve or learn from the explanations. This will guide me in how I structure my content and break down the technical concepts into one that's clear and easy to understand.

Use non technical real world example and try to connect that example as a comparision to rechnical issue. For example if you have explain difference between skill and ability you could use example of driving car _ something like :: to be able to use accelerator and break is a skill (in a no traffic condition). However using accelerator and break at correct instance in a real traffic situation is an ability to be developed. In this example I have explained skill vs ability. Similarly give 4 or 5 such examples to explain technical details by comparing it with non technical example.