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What's your strategy for negative feedback on thought leadership?

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If you're a thought leader, you know how important it is to share your insights, opinions, and perspectives with your audience. But you also know that not everyone will agree with you, or appreciate your style, or find value in your content. How do you handle negative feedback on your thought leadership? Do you ignore it, respond to it, or learn from it? In this article, we'll explore some strategies to deal with criticism and turn it into an opportunity for growth and improvement.

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Mark Green

CEO @ Change Rebellion | Change & Transformation | Lover of all things cheese
Brian C Hayes

Clinical Hypnotherapist - NLP Coach - Career & Talent Expert
Jennifer Lagemann

fractional cmo for healthcare and health tech brands ?? | brand & marketing leader

1 Why feedback matters

Feedback is essential for any thought leader who wants to improve their skills, expand their reach, and engage their audience. Feedback can help you identify your strengths and weaknesses, discover new ideas and perspectives, and adjust your tone and approach to suit different contexts and goals. Feedback can also help you build trust and credibility with your audience, as they see that you're open to dialogue and willing to listen to different opinions.

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Brian C Hayes

Clinical Hypnotherapist - NLP Coach - Career & Talent Expert
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Feedback helps people see aspects of themselves that they are most likely blind too. It fosters a mindset of continuous reflection, assessment and improvement. Which ultimately makes for a more balanced improved individual.

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Arti Sharma

Helping Founders Scale Profitably | Entrepreneur & Advisor | eCommerce
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See yourself as a captain steering a ship full of ideas. Thought leadership is like guiding this ship and having important talks with others. Like how the sea can be rough sometimes, conversations might be criticized, like waves splashing against your ship. These splashes can be helpful. They help you see things from others' perspectives, fix real problems, and spot common issues. You can also adjust your course and make your ship stronger. Think of it like upgrading your ship based on these splashes. So, when you get negative feedback, consider it a way to improve your ship. You can use this feedback to keep improving your ideas, how you talk about them, and how you connect with others.

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Olamiji Ogun

Legal and Privacy Advisor
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No one knows it all. Feedback can be shocking but it gives a perspective that if ignored may be detrimental to the reputation and business of anyone. It is very important to receive feedback for quality control and growth.

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2 How to solicit feedback

One of the best ways to get feedback on your thought leadership is to ask for it. You can do this by inviting your audience to share their thoughts, questions, and suggestions on your content, either through comments, surveys, polls, or direct messages. You can also reach out to other thought leaders in your field, or mentors, peers, or clients who know your work well, and ask them for their honest and constructive opinions. When you solicit feedback, make sure you're clear about your goals, expectations, and boundaries, and that you're respectful and grateful for the input.

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Jennifer Lagemann

fractional cmo for healthcare and health tech brands ?? | brand & marketing leader
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Think outside of the box with where you ask for feedback. You might not even have to ask for it. Searching niche forums, comment sections of articles that come from large news outlets, are great sources for content and tonality.

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Olamiji Ogun

Legal and Privacy Advisor
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One good way of getting feedback is by random requests from it from clients, it may throw some off but many would see it as an opportunity that does not look like a check item on your routine list.

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3 How to respond to feedback

When you receive feedback on your thought leadership, whether it's positive or negative, you should always acknowledge it and thank the person who gave it. You don't have to agree with everything they say, but you should show that you appreciate their time and effort, and that you value their perspective. If the feedback is negative, don't take it personally or get defensive. Instead, try to understand where they're coming from, and what they're trying to communicate. You can ask them for clarification, examples, or suggestions, or explain your rationale or intention behind your content. You can also agree to disagree, or invite them to a further discussion, if appropriate.

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Olamiji Ogun

Legal and Privacy Advisor
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Listen, Listen, Listen!!! This way the appropriate remark, response or action can be formulated. A feedback opportunity is for growth and refinement of business approaches, even if it sounds like an interrogation.

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4 How to incorporate feedback

Once you've received and responded to feedback on your thought leadership, you should decide how to incorporate it into your future content. You don't have to change everything based on one comment or suggestion, but you should consider how the feedback can help you improve your skills, refine your message, or reach a wider or deeper audience. You can use feedback to identify areas for improvement, such as clarity, relevance, originality, or evidence. You can also use feedback to explore new topics, angles, or formats, or to challenge yourself to think differently or more creatively.

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Olamiji Ogun

Legal and Privacy Advisor
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Act promptly, respond almost immediately and incorporate the information into your business process, even if it comes across as whimsical.

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5 How to filter feedback

While feedback is valuable and useful, not all feedback is equally relevant or helpful. Some feedback may be biased, uninformed, rude, or irrelevant to your goals or audience. You need to filter feedback and decide what to keep and what to discard, based on your own judgment and criteria. You can filter feedback by asking yourself some questions, such as: Is the feedback specific and actionable? Is the feedback consistent with other feedback or data? Is the feedback aligned with your vision and values? Is the feedback from a credible and trustworthy source? Is the feedback respectful and constructive?

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Olamiji Ogun

Legal and Privacy Advisor
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You need to be humble enough to listen to complaints, even if it is biased. Your solutions are better tailored to problems that you have as much data on, even if the data needs more cleaning than usual.

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6 How to grow from feedback

Feedback is not only a tool for improvement, but also a source of growth and learning. Feedback can help you develop your thought leadership skills, such as critical thinking, communication, creativity, and influence. Feedback can also help you expand your thought leadership network, as you connect with other thought leaders, experts, influencers, and followers who share your interests and passions. Feedback can also help you enhance your thought leadership impact, as you create more value, relevance, and resonance for your audience and your field.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Mark Green

CEO @ Change Rebellion | Change & Transformation | Lover of all things cheese
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Handling negative feedback is like being a comedian – not everyone laughs at your jokes. First, remember it's not a one-person show; perspectives differ. Analyze feedback; is it a heckler or a genuine concern? Decide if adjustments are needed without losing your comedic flair. In the end, even the greatest comedians have critics; it's part of the act.

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What's your strategy for negative feedback on thought leadership?

1

2

3

4

5

6

7

1 Why feedback matters

2 How to solicit feedback

3 How to respond to feedback

4 How to incorporate feedback

5 How to filter feedback

6 How to grow from feedback

7 Here’s what else to consider

Thought Leadership

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What's your strategy for negative feedback on thought leadership?

1

2

3

4

5

6

7

1 Why feedback matters

2 How to solicit feedback

3 How to respond to feedback

4 How to incorporate feedback

5 How to filter feedback

6 How to grow from feedback

7 Here’s what else to consider

Thought Leadership

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