What steps can you take to ensure your team reflects the community it serves?
Building a team that reflects the community it serves is not only a matter of social responsibility, but also a strategic advantage. A diverse and inclusive team can foster creativity, innovation, and customer satisfaction, while reducing bias, conflict, and turnover. However, achieving this goal requires intentional and consistent actions from the team leader and the team members. Here are some steps you can take to ensure your team reflects the community it serves.