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What are some ways to make team members more comfortable asking for help?

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Asking for help is not a sign of weakness, but a sign of strength and humility. However, many team members may feel reluctant or embarrassed to seek assistance from their peers or managers, especially if they struggle with impostor syndrome or fear of failure. In this article, you will learn some ways to make your team members more comfortable asking for help and foster a culture of collaboration and support.

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1 Why asking for help is important

Asking for help is an advantageous practice, not only for the individual who needs it, but also for the entire team and organization. Team members can gain new skills and perspectives from others, solve problems more efficiently, prevent mistakes and rework, and build trust with their colleagues. Asking for help also displays a willingness to grow and improve. By promoting this behavior among your team members, you can increase their motivation, confidence, and engagement.

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Robbie MacCue, MBA, FP-C

Helping EMS Organizations Develop & Retain Providers through Transformational Leadership Training @911Leadership
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In my experience, asking for help is seen as a weakness by default and typically influenced by past experiences of failure, reinforcing the saying “if I want it done right, I’ll do it myself.” When those past experiences pop up, I reflect on how I could have been more clear & ??% responsible for the outcome. Acknowledging those past experiences ≠ the future outcome. Encouraging others to seek help, insights & advice can invite new perspectives and shine a light on blind spots we all have. Asking for input and advice can create a healthy dialog and more trust. Remember to also be more aware of how you respond (or react) when others ask for help. “We’re always training those around us how they should interact with us.”

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2 How to create a safe and supportive environment

Team members may be hesitant to ask for help due to fear of judgement, criticism, or rejection. To create a safe and supportive environment, it is important to set clear and realistic expectations, provide regular and constructive feedback, recognize and reward efforts and achievements, share your own challenges and how you overcame them, show empathy and compassion when they face difficulties, and celebrate their successes while learning from their failures. This will make asking for help seen as normal and positive.

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Eric Chase

Speaker, Educator/Trainer- Transformational Presentations/Workshops. Improving organizational engagement & more! Experience the Power of Yes' Applied Improvisation, Dare to Lead, Collaboration, Compassion, Authenticity &
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We need to normalize speaking with peers & subordinates- make interactions the common practice. Normalize Accountability Conversations. Create a space that is psychologically safe- a space of Yes' and- acceptance even without agreement.

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3 How to model and promote asking for help

As a leader, you have the ability to shape the culture and norms of your team by demonstrating that asking for help is a strength, not a weakness. To do this, you should ask for help when you need it, thank and acknowledge those who help you, invite and welcome questions and feedback from others, connect your team members with relevant resources and experts, encourage peer-to-peer learning and mentoring, and facilitate open and honest communication among your team members. By doing so, you can make your team more comfortable with seeking help.

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Shayla King

Leadership Coach & Life Coach for Execs I help leaders Evolve their Performance + Happiness (PH+) It’s time to end the overwhelm, build executive presence and design a life you love. Let’s Go!
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Leaders should champion and model the importance of asking for help, holding their teams accountable for doing the same. Just as proactively seeking and giving feedback can be an organizational baseline, so should be the act of asking for help. Seeking help ensures the right knowledge and experience is part of our decision-making, it ensures we meet deadlines, and it prevents burnout. If there's hesitation in seeking help, it's not merely a personal shortfall, but actually is a detriment to the organization. In order to show the seriousness of this expectation it should be reflected in reviews and compensation decisions. The expectation is clear: asking for help is not merely permissible, it's a standard.

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4 How to respond and offer help

Another factor that affects your team members' willingness to ask for help is how you and others respond and offer help. If your team members feel that their requests are disregarded, they will be less likely to ask for help again. Conversely, if they sense that their requests are respected and addressed, they will be more likely to ask for help again. You can create a positive response and offer help by actively listening to their requests, asking clarifying and probing questions to understand their needs, providing specific and actionable advice or guidance, referring them to other sources of help if needed, following up and checking in on their progress, and respecting their autonomy and ownership of their tasks.

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5 How to overcome impostor syndrome

Impostor syndrome is a psychological phenomenon that causes people to doubt their abilities and achievements and fear being exposed as frauds. This can make your team members feel unworthy, insecure, and isolated, and prevent them from asking for help. To help your team members overcome impostor syndrome, you should validate their feelings, remind them of their strengths and accomplishments, challenge their negative and irrational thoughts, encourage them to embrace their uniqueness and diversity, help them set realistic and attainable goals, and support them in developing a growth mindset. Asking for help is a critical skill that can improve your team's performance, learning, and well-being. By following these tips, you can make your team members more comfortable asking for help and create a collaborative and supportive team culture.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Somayeh Khataee

Chaos Coordinator with ineffable problem solving, dulcet customer service and expansive administrative ready to support.
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In my experience, allowing yourself to be vulnerable and ask for help the first time, allows others to see that they can trust you to not take their ask for help as a negative aspect. It helps build trust.

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What are some ways to make team members more comfortable asking for help?

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3

4

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6

1 Why asking for help is important

2 How to create a safe and supportive environment

3 How to model and promote asking for help

4 How to respond and offer help

5 How to overcome impostor syndrome

6 Here’s what else to consider

Team Motivation

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What are some ways to make team members more comfortable asking for help?

1

2

3

4

5

6

1 Why asking for help is important

2 How to create a safe and supportive environment

3 How to model and promote asking for help

4 How to respond and offer help

5 How to overcome impostor syndrome

6 Here’s what else to consider

Team Motivation

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