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What are some effective strategies for communicating with a person who has hearing loss?

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Communicating with a person who has hearing loss can be challenging, but also rewarding. Hearing loss can affect a person's ability to understand and express themselves, as well as their social and emotional well-being. However, with some effective strategies, you can improve your interpersonal communication skills and build a positive relationship with a person who has hearing loss.

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Shari Eberts

Hearing Health Advocate, Author, Speaker

1 Know the type and degree of hearing loss

The first step to communicating effectively with a person who has hearing loss is to know the type and degree of their condition. There are different types of hearing loss, such as conductive, sensorineural, or mixed, and they can affect different frequencies and sounds. The degree of hearing loss can range from mild to profound, and it can vary depending on the situation and environment. Knowing the type and degree of hearing loss can help you adjust your communication style and use appropriate aids or devices, such as hearing aids, cochlear implants, or assistive listening systems.

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Gary Advincula

I help eCommerce Business Owners increase their revenue and reduce their expenses by managing their cash flow through bookkeeping.
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Reduce noise Use visual cues Use appropriate facial expressions and gestures Speak clearly Face the person when speaking Use written forms of communication

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2 Use clear and simple language

The second step to communicating effectively with a person who has hearing loss is to use clear and simple language. Avoid using jargon, slang, idioms, or complex sentences that might confuse or mislead the person. Instead, use short and direct sentences that convey the main idea and avoid ambiguity. If the person does not understand you, try rephrasing or repeating your message, rather than raising your voice or speaking faster. You can also use gestures, facial expressions, or visual aids to support your verbal communication and enhance your meaning.

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Cheryl Nolte

Hearing Challenge Coach, lip reading instructor, advocate, consultant about hearing loss, tinnitus, and other hearing challenges; and lip reading expert and interpreter. Volunteer with HLAA, church and other non-profits
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Let them know they are not alone, and you want to understand their thoughts just as they will hopefully understand yours, with clear enunciation and proper speaking speed (there are so many fast talkers out there!). Ask them what help they have already found and let them know there are plenty of ways to find help. Mention the HLAA, Hearing Health Foundation, and others. Ask them if they heard about the Sherlock way to learn Lip Reading - a lifelong skill made easier to learn.

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3 Get their attention and maintain eye contact

The third step to communicating effectively with a person who has hearing loss is to get their attention and maintain eye contact. Before you start speaking, make sure the person is aware that you want to communicate with them. You can do this by gently tapping their shoulder, waving your hand, or using their name. Once you have their attention, maintain eye contact and face them directly. This will help the person to read your lips, facial expressions, and body language, as well as to hear you better. Avoid covering your mouth, turning your head, or moving around while speaking, as this can make it harder for the person to follow you.

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Shari Eberts

Hearing Health Advocate, Author, Speaker
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Louder is not always better. Yelling will distort your facial expression and lip movements making it harder to speechread. Speaking clearly and at a normal pace is best.

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4 Reduce background noise and distractions

The fourth step to communicating effectively with a person who has hearing loss is to reduce background noise and distractions. Noise and distractions can interfere with the person's ability to hear and focus on your communication. For example, loud music, traffic, conversations, or television can make it difficult for the person to distinguish your voice from other sounds. Distractions can also include visual clutter, poor lighting, or movement in the environment. To reduce noise and distractions, choose a quiet and well-lit place to communicate, turn off or lower any sources of noise, and close any doors or windows that might let in unwanted sounds. You can also ask the person if they prefer a specific location or setting for communication.

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5 Check for understanding and feedback

The fifth step to communicating effectively with a person who has hearing loss is to check for understanding and feedback. Hearing loss can affect a person's comprehension and confidence in communication, so it is important to make sure they understand you and you understand them. You can do this by asking open-ended questions, summarizing or paraphrasing what you or they said, or repeating or clarifying any key points. You can also give positive feedback, such as nodding, smiling, or praising, to acknowledge and encourage the person's communication efforts. If there are any misunderstandings or errors, do not blame or criticize the person, but rather try to resolve them calmly and respectfully.

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6 Be patient and respectful

The sixth and final step to communicating effectively with a person who has hearing loss is to be patient and respectful. Hearing loss can pose many challenges and frustrations for both the person and their communication partner, so it is essential to be patient and respectful of each other's needs and preferences. Do not rush or interrupt the person, but give them time and space to communicate at their own pace and style. Do not assume or guess what the person wants or needs, but ask them directly and listen to their opinions and feelings. Do not treat the person differently or exclude them from communication, but include them and value their contributions. By being patient and respectful, you can foster a trusting and supportive relationship with the person who has hearing loss.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are some effective strategies for communicating with a person who has hearing loss?

1

2

3

4

5

6

7

1 Know the type and degree of hearing loss

2 Use clear and simple language

3 Get their attention and maintain eye contact

4 Reduce background noise and distractions

5 Check for understanding and feedback

6 Be patient and respectful

7 Here’s what else to consider

Interpersonal Communication

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What are some effective strategies for communicating with a person who has hearing loss?

1

2

3

4

5

6

7

1 Know the type and degree of hearing loss

2 Use clear and simple language

3 Get their attention and maintain eye contact

4 Reduce background noise and distractions

5 Check for understanding and feedback

6 Be patient and respectful

7 Here’s what else to consider

Interpersonal Communication

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