What are some creative ways to follow up with customers during the holidays?

Ao adotar estratégias criativas para acompanhar os clientes durante as férias, as empresas podem n?o apenas refor?ar a lealdade existente, mas também atrair novos clientes. A personaliza??o, o engajamento nas redes sociais e os gestos surpresa s?o ferramentas poderosas para criar uma experiência única e inesquecível, tornando as férias uma época especial para ambas as partes envolvidas.

If you are following up with a solution to a problem that is of concern to the customer, it really does not matter what season it is, the customer will respond.

I appreciate using video messages when emails and calls go unanswered because it adds a personal touch, making clients feel more compelled to respond. Additionally, sending a handwritten card or note during holidays with a small gesture is a powerful tool. Clients usually don't expect it, making it an excellent way to strengthen your relationship.

Everyone is busy during the holiday season, but the love to hear from me.. just not by phone. I email most of my customer's that I am availabe and understand we are all busy and trying to get things out the door or just go home. Othewise, I send Christmas cards to those that I am doing business with and state thank you for your business this year, let me know if I can assist you with after the holidays. I will also send funny memes about the current holiday and always improving my relationship with passion for their business.

I love using video messages because it adds a personal touch, making clients feel more confident to respond. Small gestures!

Sharing valuable resources or thoughtful gifts during the holidays is a fantastic way to stay connected with our customers. It not only spreads the festive spirit but also shows our commitment to their success. We can curate a selection of resources, such as e-books or webinars, tailored to their interests. Additionally, sending a personalized gift that resonates with their preferences and needs would make this gesture even more special. Let's ensure our follow-up messages convey our warm holiday wishes and the value we place on our customer relationships.

Acredito que presentes que envolvam trabalho ou estudo de alguma forma n?o seriam os mais adequados para um momento de férias. Presentes que possam ser utilizados durante o lazer ou na viagem trariam uma memória afetiva eficiente e que podem agradar muito muito mais. Um personalizado que acompanhe o cliente nas férias seria muito mais vantajoso e bem recebido.

Os mimos s?o sempre bem vindos. Personalizar o atendimento é a chave que se diferenciar e encontrar o cliente. Quando cria-se um relacionamento estreito com o cliente e sabe-se sobre as preferências, op??o de roteiro e perfil fica mais viável a elabora??o de recurso que tenha rela??o com a viagem do cliente. Ex. Voucher no restaurante preferido.

When it comes to the holiday season, connecting with customers takes on a special significance. Offering a valuable resource or a thoughtful gift is an excellent way to show appreciation and build stronger relationships. It goes beyond the business aspect, adding a personal touch that resonates. Whether it's sharing a festive e-book or providing a special discount, these gestures not only spread holiday cheer but also contribute to fostering lasting customer loyalty.

A thoughtful gift is always great and speak volumes about your thoughts for your customers. Examples include: 1) Buying his favourite bottle of wine or whiskey 2) Getting a toy for his son or daughter 3) Sending a personalised birthday card by mail

While I appreciate the idea of staying connected with customers, the holidays are a time for relaxation and quality family moments. Instead of a holiday-themed quiz or survey, perhaps a warm and sincere holiday greeting would be more fitting. Acknowledging the festive season without intruding on their personal time shows thoughtfulness and respects the spirit of the holidays.

Um pesquisa é sempre uma ótima oportunidade para conhecer melhor nossos clientes, mas é preciso saber quando aplicar e qual a sua utiliza??o. N?o vejo como promissora a aplica??o de uma pesquisa durante as férias do meu cliente, já com a temática férias acredito ser bem interessante e pode ser enriquecedora em vários sentidos pra a empresa.

Quando estou de férias prefiro aproveitar esse momento com a minha família estando realmente PRESENTE com as pessoas que amo. Mas para que isso ocorra com tranquilidade deixo algumas dicas. 1. Automatize respostas e agendamento de conteúdo: Utilize ferramentas de automa??o para agendar postagens nas redes sociais, e-mails e outras formas de intera??o com os clientes. Isso pode ajudar a manter a presen?a online enquanto você estiver ausente. 2. Delegue responsabilidades: Certifique-se de que alguém de confian?a possa lidar com as necessidades dos clientes durante sua ausência. Delegar tarefas e responsabilidades claras pode garantir que os clientes sejam atendidos de forma adequada.

One other ways you can try out is send over your travel itinerary. For example, my family and I recently went over to Hokkaido and to Niseko for snowboarding. I shared with my customers on which possible route to take, which accommodations to go and where are the best restaurants they can visit. This definitely improve our relationship and build closer bonds.

Manter contato pessoal com alguns clientes, de forna equilibrada, é fundanental, traz proximidade e amplia os pontos de rela??o, além de ser uma oportunidade de mostrar sua amabilidade. Fortalece rela??es

N?o acredito que seja a melhor forma de capta??o e reten??o de clientes. Vivemos em um momento muito tecnológico em que daria a oportunidade de que meu cliente vivesse melhor o momento além do virtual.

Although virtual holiday parties have their charm, I advocate for recognizing the importance of personal space during the time. My preference lies in sending sincere holiday greetings and exclusive offers that allow customers to engage at their own pace. This approach not only respects their time and preferences but also ensures that our expressions of appreciation align with the spirit of the holidays without overwhelming them.

Sending personalized holiday card make them feel valued and cared and build a strong relationship among customer and representative. Good way to do touch base

I'm not sure I agree with the idea of hosting a virtual holiday party. While the intention is festive and social, organizing and managing such an event may be logistically challenging, and attendance might vary. A more practical approach could be to create engaging and shareable holiday-themed content. This could include producing a fun and lighthearted video message, sharing holiday tips or exclusive content. This way, you can still celebrate the season, provide value, and ensure a broader reach without the potential challenges of coordinating a virtual event. Different industries have diverse vibes, so the idea of a virtual holiday party might be seen in various ways.

An old fashioned well thought out hand written note is definitely thoughtful and classy. It actually takes time & shows the person that you thought of them, sat down, paid attention to details of personalizing a small hand written note with specifically them in mind. A couple of kind words stating that you’re thinking of them during the holiday season….whether they’ve purchased from you recently or not for a year or even two or more..this act in todays digital world is a timeless gesture, it’s all about relationships. One never knows what that persons day, week or life could be like at that very moment and your kindness could have made a big difference.

Absolutely! Sending a handwritten note or card is a classic yet impactful way to connect with customers during the holidays. It adds a personal touch, showing genuine appreciation and warmth. It's a timeless gesture that stands out in today's digital age. I have done this before and it went beautifully.

There’s nothing better than let your customer know you care and you are giving personal assistance. What more personal than taking your own time to hand write a good wish!!

Como estamos na era digital esse tipo de atitude de enviar uma nota ou um cart?o escrito a m?o faz muita diferen?a, pois o seu cliente vai se sentir acolhido, importante (que é mesmo) e principalmente vai entender que você reservou um tempo para se dedicar a ele.

Utilising greeting cards during holiday periods is my preferred approach to maintaining engagement with both current and past clients, even to potential new clients. I employ a meticulously crafted company card with a standard message, which I personalise by adding a brief note expressing gratitude for allowing me to be part of their journey. I make conscientious efforts to discretely gather birthday and anniversary details to acknowledge these milestones with a handwritten card. In today’s digital age, there is an undeniable charm in receiving a personalised, tangible card, which adds a touch of sincerity and thoughtfulness to the gesture

Think of what you would like to receive (if anything) from an account manager/salesperson. A handwritten note is a genuine way to show that you care about the partnership and is an easy way to stand out. In our case, we like to invite partners to sporting events or other live events. People like inviting friends or family to these type of events (especially if the tickets were a free/gift). If it feels corny or salesy, it probably is. Always put yourself in the clients shoes before following up with something that is more or less a waste of your clients time.

In person follow up, coupled with a themed treat. Being there in person is a fast, efficient and nonverbal way of expressing gratitude and value to a client/prospect.

Os clientes s?o importantes e saber o que é importante para eles além da solu??o, faz com que cative seu cora??o, pequenos detalhes faz a diferen?a que muitas vezes o próprio cliente n?o perceba que esta sorrindo, o cavalheirismo n?o sai de moda nem a elegancia.

La atención al cliente genera cercanía con el mismo, en el mercado hay muchas opciones y mucha competencia todos detrás del mismo cliente por eso están importante mostrarte sinceramente interesado en lo que cada cliente necesita, creo que aveces es fácil caer en el error de hablar que un cliente de gran facturación es más importante que uno de menor facturación. Cuando en realidad si atendemos a cada uno valorándolo y cuidándolos con mucho esfuerzo esto permitirá que ampliemos nuestro grupo de clientes que al final son los que nos suman para llegar a nuestras metas comerciales.

Lembre-se de que o impacto com o seus clientes muitas vezes vem da autenticidade e da capacidade de oferecer n?o apenas um produto ou servi?o, mas uma experiência que fique gravada na memória do consumidor. Acompanhe e adapte-se às tendências, mas mantenha-se fiel aos valores da sua marca para garantir uma conex?o genuína com o seu público