Last updated on
2024年9月3日
What are some of the benefits and challenges of pursuing a TQM certification or accreditation?
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A TQM certification or accreditation can provide several advantages for your organization, such as enhancing your reputation and credibility in the market, increasing your competitive edge, and improving internal processes. It can also boost employee engagement and morale by involving staff in the quality improvement process, providing them with feedback and recognition, and fostering a culture of learning and innovation. Ultimately, customers and stakeholders will recognize your commitment to quality and excellence.
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Pursuing a Total Quality Management (TQM) certification offers several benefits, including improved organizational processes, enhanced customer satisfaction, and increased efficiency through standardized quality practices. It can also boost credibility and competitive advantage. However, challenges include the time and cost required for certification, potential resistance to change from employees, and the need for ongoing commitment to maintain standards. Balancing these benefits and challenges is essential for successfully integrating TQM into your organization.
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It is possible to have the benefits by practicing only. When Toyota or Komatsu implemented tqm they did not go for certification. There are more companies in India with TPM certification than in Japan . Does it mean Indian companies are following tpm more than Japanese companies.
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Obter uma certifica??o ou acredita??o em TQM pode trazer inúmeros benefícios para a organiza??o, como maior visibilidade com os clientes, novos negócios, moral elevadas dos funcionários, entre outros. Porém, ao implementar a filosofia TQM sem objetivar uma certifica??o, mas, como uma mudan?a cultural, pode trazer benefícios maiores, pois deixa de ser apenas uma exigência e passa a ser uma filosofia diária de trabalho.
Achieving a TQM certification or accreditation can be a challenge for your organization, requiring a significant investment of time, money, and effort. Some employees, managers, or suppliers may not understand or appreciate the benefits of TQM, leading to resistance and skepticism. You may also face conflicts or trade-offs between the certification or accreditation standards and your organization's specific needs, goals, or values. To ensure ongoing quality improvement, you must avoid complacency and keep challenging yourself and your organization.
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No additional comments. The comments given earlier is valid here also.I am not suggesting tqm is not necessary. Tqm is good but certification will add non value adding cost.
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Os desafios para obten??o da certifica??o TQM est?o muito relacionados com os investimentos para treinamento e capacita??o, administrar as novas atividades com a rotina do dia, complexidades de algumas metodologias para atendimento das exigências, entre outros. Acredito que se a gest?o n?o compreender, na essência, os benéficos do TQM, possam n?o dar a devida aten??o que filosofia necessita e, se perder com as rotinas do dia a dia.
If you decide to pursue a TQM certification or accreditation for your organization, you should choose a suitable body that can provide you with the necessary guidance, support, and recognition. There are many different bodies that offer TQM certification or accreditation, such as the International Organization for Standardization (ISO), the Malcolm Baldrige National Quality Award (MBNQA), the European Foundation for Quality Management (EFQM), and the Deming Prize. Each of these bodies has its own advantages and disadvantages, depending on your organization's size, industry, location, and objectives. Thus, you should research and compare the different options before making a decision.
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I personally believe Deming award is much better than mbnqa and efqm. Mbnqa is almost become defunct in usa. Seen many companies with efqm like award gone to losses quickly in india. I am again suggesting to stop investment in certification ,work for improvement by Deming award model is a good option.
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The Malcolm Baldrige National Quality Award (MBNQA) Apppplican process is demanding, but can be very Rewarding exploring all the details, measurements, actions, etc. to see your Improvements.
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A escolha de um organismo para certifica??o TQM deve ser realizada com alguns critérios como, notório conhecimento TQM, entender a aplicabilidade, responsabilidade, seriedade e compromisso desta institui??o, de modo que, o investimento valha a pena e se obtenha os benefícios desta maravilhosa filosofia. Todavia, cabe ressaltar que n?o há necessidade de certifica??o para colher os benefícios.
In order to be certified or accredited for Total Quality Management (TQM), you must first prepare yourself and your organization for the assessment and audit process. This includes conducting a gap analysis to identify your current strengths and weaknesses in relation to the criteria, and developing an action plan to address them. It also involves implementing the action plan, documenting your quality system, training and communicating with employees and customers about TQM, reviewing and verifying your quality system and performance, cooperating with auditors, receiving the audit report, and celebrating achievements or implementing corrective actions.
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Don't waste money. This design is an example of non value adding exercise. You are forcing to put 125 characters while it is not required.
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Antes de receber uma auditoria de acredita??o TQM s?o necessárias algumas a??es: 1. Os colaboradores precisam saber a organiza??o almeja a certifica??o TQM; 2. Estabelecer um cronograma com as atividades de implanta??o da filosofia; 3. Designar responsáveis para acompanhar a evolu??o das atividades, orienta??o e treinamentos; 4. Apoio da alta dire??o; 5. Reconhecer os avan?os e confraternizar com os colaboradores e estimular com as melhorias a serem realizadas; 6. Realizar auditorias internas para verificar a conformidade com a filosofia; 7. Plano de a??o para n?o conformidades e pontos de melhorias.
Obtaining a TQM certification or accreditation requires you to maintain and improve your quality system and performance over time. This may involve monitoring and measuring your quality results and customer satisfaction, conducting regular internal audits and management reviews, implementing continuous improvement projects, seeking feedback from stakeholders, updating your quality system and documentation, and renewing your certification or accreditation periodically. Analyzing the data will help you identify trends, opportunities, and problems. Tools such as Plan-Do-Check-Act (PDCA), Six Sigma, Lean, Kaizen, 5S, and benchmarking can be used for continuous improvement initiatives. By demonstrating your commitment to quality excellence through external audits, you can renew your certification or accreditation.
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Para manter a certifica??o TQM é necessário atender as exigências estabelecidas pela filosofia e para isso, toda a organiza??o precisa estar engajada e em constante busca pelo melhoria continua.
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