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What is the role of team building in a MI team culture?

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Motivational interviewing (MI) is a collaborative, client-centered, and goal-oriented approach to help people change their behavior. MI practitioners use specific skills and strategies to elicit and strengthen clients' motivation and commitment to change. But MI is not only a set of techniques, it is also a way of being with clients and colleagues. In this article, you will learn about the role of team building in a MI team culture, and how it can enhance your practice and outcomes.

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Saurabh Shah (He/Him/His)

LinkedIn Top Community Voice | People & Growth Enabler | Coach | Thought Leader | Head of People Operations at KRAFTON…
Shaune Muringani

Operations Manager | Business Development & Strategy | Driving Efficiency, Growth, and High-Impact Results Across…

1 Why team building?

Team building is the process of creating and maintaining a positive, supportive, and productive work environment among a group of people who share a common goal. Team building can help MI practitioners improve their skills, confidence, and satisfaction, as well as reduce burnout, stress, and conflict. Team building can also foster a MI team culture, which is a shared set of values, beliefs, and norms that guide how team members interact with each other and with clients.

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Shaune Muringani

Operations Manager | Business Development & Strategy | Driving Efficiency, Growth, and High-Impact Results Across Diverse Sectors
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in my experience espirit de corps and trust amongst team members has been built through getting to know each other and well maintained personal relationships that nurtures empathy and oneness.

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Saurabh Shah (He/Him/His)

LinkedIn Top Community Voice | People & Growth Enabler | Coach | Thought Leader | Head of People Operations at KRAFTON India | Ex - Haber, Capita, Foton, Tata Technologies
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From my perspective, in a workplace relationships often form naturally, but dedicated team building can accelerate the process. It will help enable a collaboration workspace. The shared experiences and challenges in non-work settings foster empathy, understanding, and trust among team members. This translates to smoother communication, collaboration, and conflict resolution in work situations. It's an investment in building a stronger, more cohesive, and productive team capable of achieving greater success. Team building initiatives needs to translate the vision and accelerate the purpose alignment. One Team One Dream through structured intervention at various stages thereby fostering cumulative growth

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2 What is a MI team culture?

A MI team culture is a work culture that reflects and reinforces the spirit and principles of MI. The spirit of MI is based on four elements: partnership, acceptance, compassion, and evocation. The principles of MI are based on four processes: engaging, focusing, evoking, and planning. A MI team culture promotes these elements and processes among team members, and creates a climate of mutual respect, trust, feedback, and learning.

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Saurabh Shah (He/Him/His)

LinkedIn Top Community Voice | People & Growth Enabler | Coach | Thought Leader | Head of People Operations at KRAFTON India | Ex - Haber, Capita, Foton, Tata Technologies
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in my view, an MI team culture is one that reflects and reinforces the spirit and principles of creating a work environment that is: 1. Collaborative and Person-Centered: Everyone in the team works together and respects individual autonomy. The outcome is a sum of the team effort. 2. Empathetic and Open: Communication is open and honest, with genuine understanding and non-judgmental listening. The team members exhibit cohesive and empathetic approach to each other thereby creating an environment of trust. 3. Evocative and Empowering: Individuals are encouraged to explore their own motivations and find solutions themselves. 4. Goal-Oriented and Actionable: The team collaborates to set goals and identify steps to achieve them.

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3 How to build a MI team culture?

Constructing a MI team culture necessitates intentional and persistent endeavors from team leaders and members. To build a MI team culture, you should establish a clear and shared vision, mission, and goals for the team that are in line with MI values and principles. Additionally, creating opportunities for team members to learn about MI, practice their skills, and receive constructive feedback is essential. It's also important to motivate team members to apply MI skills and strategies not only with clients but also with each other. Furthermore, offering regular recognition and appreciation for team members' efforts, achievements, and contributions is key. Moreover, developing and executing policies and procedures that support the implementation and quality of MI is crucial. Lastly, addressing any challenges or conflicts that may arise within the team or with other stakeholders should be done in a collaborative and respectful manner.

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Saurabh Shah (He/Him/His)

LinkedIn Top Community Voice | People & Growth Enabler | Coach | Thought Leader | Head of People Operations at KRAFTON India | Ex - Haber, Capita, Foton, Tata Technologies
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Some of the ways in building a MI team culture are: - Model MI behaviors in leadership and communication. - Train team members in MI principles and techniques. - Include MI aspects as part of the development journey, provide necessary ecosystem to enhance. - Create opportunities for open and honest communication. - Encourage collaboration and teamwork. - Focus on strengths and empower individuals. - Celebrate successes and recognize achievements. - Provide development feedback at regular instance, thereby creating a safe space to accelerate performance -Promote a Continuous Learning Culture - Create a Supportive Environment - Leadership Commitment, top down approach

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4 What are the benefits of a MI team culture?

A MI team culture can have many benefits for both team members and clients, such as increased team cohesion, morale, competence, and creativity. This can lead to more efficient work, reduced turnover and absenteeism, and more effective solutions for the clients' needs and goals. Additionally, it can increase client satisfaction, engagement, and retention. Moreover, it can empower the client by providing them with autonomy and self-efficacy to maintain the change.

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5 How to measure and improve a MI team culture?

Measuring and improving a MI team culture is an ongoing process that requires feedback, reflection, and action. To do this effectively, surveys, interviews, focus groups, or observation can be used to assess the current state of the team culture and identify strengths, weaknesses, opportunities, and threats. Standardized instruments such as the MITI code or MISC can be used to evaluate the quality and fidelity of MI practice within the team. Action plans, SMART goals, or quality improvement cycles can be used to implement and monitor changes and improvements desired by the team. Lastly, data, evidence, or testimonials can be used to evaluate the effects and outcomes of the changes made and celebrate successes while learning from failures.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What is the role of team building in a MI team culture?

1

2

3

4

5

6

1 Why team building?

2 What is a MI team culture?

3 How to build a MI team culture?

4 What are the benefits of a MI team culture?

5 How to measure and improve a MI team culture?

6 Here’s what else to consider

Motivational Interviewing

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What is the role of team building in a MI team culture?

1

2

3

4

5

6

1 Why team building?

2 What is a MI team culture?

3 How to build a MI team culture?

4 What are the benefits of a MI team culture?

5 How to measure and improve a MI team culture?

6 Here’s what else to consider

Motivational Interviewing

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