What are the most important safety protocols for retail operations professionals?

From my experience as a retail executive, risk assessments are indeed crucial. However, they should be conducted regularly, not just once, as risks can evolve over time. Also, it's important to involve all levels of staff in the process, as they can provide valuable insights into potential risks. Lastly, don't forget to consider the impact of potential risks on your supply chain, as disruptions can have a significant impact on your operations.

Estrutura de combate a incêndio, observado os materiais que ser?o armazenados, identificar saídas de emergência e PAE (solicita??o de socorro, SPDA fluxograma e treinamentos). Entender o entorno do local, ruas, outros comércios/indústrias e topografia. Realizar APR de todas as atividades definidas, para preven??o de acidentes identificando o transito interno, movimenta??o popula??o do local (fixa e flutuante), estrutura de armazenamentos (prateleiras, porta pallets, empilhamentos, pesos, líquidos e materiais perigosos) divis?o interna de acesso restrito, controle de entrada e saída de clientes/veículos (cameras - vis?o 360, IA - facial se possível "linkado" as institui??es de seguran?a), controle do sistema externo com acesso remoto.

Without assessing decisions on the other factors affecting safety will be blind call. The need for the location product and nature of operations decides the basic safety needs

Over time risk can develop. By checking and rechecking the site for changes in police presence, lighting, community watch and also internal issues like electrical, plumbing, leaks and slip and fall issues we can keep our people safe and help them FEEL safe.

Mock audits and mock fire drill to be conducted and also once in a month create awareness programme how to evacuate in any untoward incident. Create pledge I owe responsibility to keep myself ,Team and customers safe.

in my opinion the most important part remain with staff full training about safety, fire , theft …. etc. every project has different size and different priority and the staff only who are based in the location can make the proper decision and take the right measure if they are trained enough .

One thing that I find extremely important for retail professionals (those that are dealing with customers) is the realization of potential aggression and violence risk they face. In absence of adequate trainings and control measures such situations can escalate quite quickly .

From my experience, I can't stress enough the importance of regular and comprehensive safety training for retail staff. It not only helps in maintaining a safe workplace but also empowers employees to take ownership of their safety and that of their colleagues. Furthermore, it's crucial to keep the training updated and in line with any changes in store policies or emerging risks. This ensures that the staff is always prepared and can respond effectively to any safety-related incidents or emergencies.

@Jon Grander and I should be friends. I fully support his points. Jon and I make the same point: SAFETY is NOT a one & done! Businesses must budget for this, maintain it and one BIG thing I'll add is this: - MIT experts tell us that if you want your training to have any chance of success for those who work a frontline job, make sure your trainer/facilitator has worked the frontline previous in their career. This will give this "stranger" who shows up some 'street cred' with your workers. (don't be the trainer who reads every word on the PPT in a monotone voice - wah, wah, wah). There's not real ROI on that - I promise.

Day should start with a check list where all fire exits are clear. Checklist with regards opening and closing... Equipment handling. Safety pledge to signed by staff and Managers.. Mark all your containers and Bottel. First aid training Monthly mock fire drill. Suprise audits of health and safety.

El equipo de seguridad siempre debe estar contenido, capacitado permanentemente, dotado de los elementos de protección personal y siempre atento a los distintos escenarios que se puedan presentar.

I like @frank sposeto comments here on Step 3. Setup a schedule for each quarter to actually test or inspect your safety equipment. I grew up in the energy industry, so high hazards with high consequences. Inspection & testing was a weekly or month thing - PERIOD! Now, retail isn't high consequences, BUT if someone is hurt, something catches on fire (see Step 1), you don't care much at that point. It's a major impact to you, your workers, your customers, etc, etc. - So, if you're a manager over retail, put a strong business case together for why sr leaders put in their budget & invest in the people & business. Like my fire chief buddy says; "if someone is down with a heart attack, you bet you want a top shelf fireman-paramedic then!"

Does everyone know where equipment such as fire extinguishers, first aid kits, and other items are located. Are they trained in how to use them and do you ensure that the equipment is kept up to date? Worst thing I ever saw were employees stating this is where this is supposed to be in a time of emergency.

A third important safety protocol for retail operations professionals is to ensure that the store has adequate and functional safety equipment and supplies. Safety equipment can include fire extinguishers, smoke detectors, alarms, sprinklers, emergency exits, security cameras, locks, safes, and anti-theft devices. Safety supplies can include first aid kits, PPE, sanitizers, disinfectants, and emergency contact numbers. Retail operations professionals should check and maintain the safety equipment and supplies regularly,and replace or replenish them as needed.

I very wise & sr. leader told me once; "Daryl, the people will only go as far as their leader." Let that soak in for a minute. So, I will recommend the following: - Good communication isn't natural, its a learned behavior & skill - A good communicator, is a good "Active Listener," so listen more than you talk - ?IF? you really want SAFETY to become part of your businesses DNA, invest in your frontline leaders & help them build strong #skillset around communication ability (verbal & written). BTW: if you write polices & procedures you expect the frontline to read & follow - then write them in small bite side parts, at 9th grade English (US reading level). Look up Klaus Hofer, Usability Mapping on how to write procedures for the frontline.

Uma comunica??o clara é crucial para a seguran?a no local de trabalho. Sistemas que facilitam o relato de riscos e acidentes permitem respostas rápidas. Reuni?es de seguran?a e canais de comunica??o acessíveis mantêm todos informados e envolvidos nas práticas de seguran?a.

El canal de comunicación es de vital importancia para la operación de cualquier industria, debe ser organizado con lineas específicas, equipos de comunicación de última generación y procedimientos de intercambio de información segura y efectiva.

Signage, emails, training, and all the above are vital to consistent messaging, but have a senior leader talk to a new team member or check on the safety program and suddenly it will get attention. A team that knows the program for fire safety is great, but if that same team has fire alarms that were shut of because it gets too warm in the backroom and they go off, does not really "get" the communication that safety is important. Strive to avoid making safety a check the box exercise.

Fostering a safety culture in retail comes down to three things: talk about it, model it, and require associates to role play it. From simple things like box cutters and ladders to complex role playing for active threat scenarios, leaders must consistently communicate why preparation is important and model correct behaviors when on store visits. And finally, it is the role playing that most ingrains good safety practices - we will all do what we’ve been trained to do in a crisis. As leaders we can’t neglect any of these three pillars when it comes to associate safety.

It is critically important to foster a safety culture in retail operations. It's not just about setting rules and standards, but about creating an environment where safety is a shared responsibility. This approach empowers employees to take ownership of their safety and the safety of others, leading to a more proactive and engaged workforce. Furthermore, recognizing and rewarding safe behaviors reinforces their importance and encourages their continuation.

Again, agree with @jon grander & @tina sellers here. I'll add a personal story to address how critical "Safety Culture" is to any business. In step 3 I said I worked in energy - our company had an event where 15 people lost their life. I was part of a team that spend 18 mo's between Houston, London, & Boston (MIT) building a safety culture program. What we found from that tragic event was, we were really good at "Personal Safety" (safety glasses/gloves, etc), but we didn't have a culture of safety across our full business line. With the experts at MIT, we built a global program, that targeted: Frontline Leaders Mid-Level Leaders Sr-Level Leaders To have a culture of safety - leaders have to own it first - they then hold others accountable

professionals involve fire safety measures, proper manual handling techniques, emergency evacuation procedures, security protocols to prevent theft or violence, and adherence to health and hygiene standards.

I believe this is most important because it speaks to how serious your team is about executing policies and procedures and are able to hold each other accountable when they see unsafe actions.

This 7 points “hit the nail right on the head”. But, with my experience in occupational health and safety for almost 2 decades, I experience the impact that human factor add to all the operations in occupational health safety. When we prepare our workforce for the worst possible outcome, we utilize historical data and apply it in our training rooms using our personal experience to deliver the message; then our trainee’s will do their best to use the training and apply it to the job, also based on their personal experience. Only through understanding that there is a possible outcome out there that can unfold in a unprecedented way, we will truly change the paradigm and “be ready for the worst and manage it, understanding the human factor”.

Some of the most important safety protocols are: - Employee training: Equip staff with the knowledge to handle emergencies and daily tasks safely. - Footwear policy: Non-slip shoes can prevent many in-store accidents. - Safe use of equipment: Proper training ensures tools are used without causing harm. - Safe handling techniques: Protects employees from strains and sprains during manual tasks. - Personal protective equipment: Employees should be provided with essential gear to guard against specific hazards and trained on when protective equipment must be used. - Rest breaks: Regular breaks prevent fatigue-related accidents - Ongoing safety training - Store layout and design - Housekeeping and maintenance: - Security and theft prevention:

At least in pharmacy everything from data entry to product selection and pricing are double checked always! We devise an action plan when any errors are discovered, even the internal errors.