What are the most effective ways to measure delivery estimate accuracy?
Delivery estimate accuracy is a key metric for logistics management, as it reflects how well you can plan, execute, and communicate your transportation activities. Customers expect to receive their orders on time and within the promised window, and any deviation can affect their satisfaction, loyalty, and retention. How can you measure how accurate your delivery estimates are, and what factors can influence them? In this article, we will explore some of the most effective ways to measure delivery estimate accuracy, and how to improve it.