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What are the most effective ways to adapt to new challenges in FM?

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Facility management (FM) is a dynamic and complex field that requires constant adaptation to changing needs, expectations, and risks. Whether it is responding to a pandemic, implementing new technologies, or enhancing sustainability, FM professionals need to be resilient and adaptable to overcome new challenges. In this article, we will explore some of the most effective ways to adapt to new challenges in FM and how they can benefit your organization and career.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management…

1 Assess your current situation

The first step to adapting to new challenges in FM is to assess your current situation and identify the gaps, opportunities, and threats that you face. You need to evaluate your resources, capabilities, processes, and performance, as well as the needs and expectations of your stakeholders. You also need to scan the external environment and anticipate the trends, regulations, and disruptions that may affect your FM operations. By conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats), you can gain a clear picture of your current state and the areas that need improvement or innovation.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management Practitioner| Facility Manager Practitioner| Agile Practitioner | Trainer |Business Owner
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This is so true. We need to have all documentation at our fingertips to be able to respond. I remember walking into a meeting and felt very embarrassed that I did not know some space estimates. I was not prepared. Thus we must know what we are working with. The following are the most important for me. 1. Facilities Register 2. Risk Register 3. Resource Breakdown Structure 4. Skills 5. Way forward document

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2 Define your goals and priorities

The next step to adapting to new challenges in FM is to define your goals and priorities based on your assessment. You need to set SMART (specific, measurable, achievable, relevant, and time-bound) objectives that align with your organization's vision, mission, and values. You also need to prioritize your goals according to their urgency, importance, and feasibility. You can use a matrix or a scoring system to rank your goals and allocate your resources accordingly. By defining your goals and priorities, you can create a roadmap for your FM strategy and action plan.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management Practitioner| Facility Manager Practitioner| Agile Practitioner | Trainer |Business Owner
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One of the biggest challenges I face in FM work is everyone requesting something. Senior Mgmt may also contribute to sometimes the chaos in FM. We need to synergise with FM the road map of what we want to do. Senior Mgmt must be involved in this or more challenges we face.

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3 Learn new skills and knowledge

The third step to adapting to new challenges in FM is to learn new skills and knowledge that will help you achieve your goals and overcome the obstacles. You need to update your technical, managerial, and interpersonal skills, as well as your knowledge of the latest FM best practices, standards, and tools. You can access various sources of learning, such as online courses, webinars, podcasts, blogs, books, magazines, and networks. You can also seek feedback, mentoring, coaching, or peer support to enhance your learning and development. By learning new skills and knowledge, you can increase your competence, confidence, and credibility in FM.

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4 Experiment and innovate

The fourth step to adapting to new challenges in FM is to experiment and innovate with new solutions, methods, and approaches. You need to embrace a growth mindset and a culture of curiosity, creativity, and collaboration. You also need to adopt an agile and iterative process that allows you to test, learn, and improve your ideas quickly and effectively. You can use various tools and techniques, such as design thinking, prototyping, piloting, or brainstorming, to generate and validate your solutions. You can also involve your stakeholders, customers, and partners in the innovation process to gain their insights, feedback, and buy-in. By experimenting and innovating, you can create value, differentiation, and impact in FM.

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Shivani Seunarine

I believe that practice makes perfect so I teach in order to constantly improve my skills. Project Management Practitioner| Facility Manager Practitioner| Agile Practitioner | Trainer |Business Owner
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For me I have developed the agile way of working which involves creating more self organised teams and working in two week sprints. This works well since we capture ideas faster. The janitorial team using this concept came up with renting equipment to do deep cleaning instead of outsourcing.

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5 Monitor and evaluate

The fifth step to adapting to new challenges in FM is to monitor and evaluate your progress and performance. You need to measure and track your results, outcomes, and impacts against your goals and indicators. You also need to analyze and interpret your data and information to identify your strengths, weaknesses, opportunities, and threats. You can use various tools and methods, such as dashboards, reports, surveys, audits, or benchmarks, to collect and communicate your evidence. You can also solicit and incorporate feedback, suggestions, and recommendations from your stakeholders, customers, and partners to improve your quality and satisfaction. By monitoring and evaluating, you can demonstrate your accountability, transparency, and effectiveness in FM.

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6 Celebrate and share

The sixth and final step to adapting to new challenges in FM is to celebrate and share your achievements and learnings. You need to acknowledge and appreciate your efforts, contributions, and successes, as well as those of your team, colleagues, and partners. You also need to share your stories, insights, and best practices with your organization, community, and industry. You can use various channels and platforms, such as newsletters, blogs, podcasts, webinars, or events, to showcase and disseminate your work. You can also join and participate in networks, associations, or forums to exchange and learn from other FM professionals. By celebrating and sharing, you can foster a culture of recognition, engagement, and continuous improvement in FM.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the most effective ways to adapt to new challenges in FM?

1

2

3

4

5

6

7

1 Assess your current situation

2 Define your goals and priorities

3 Learn new skills and knowledge

4 Experiment and innovate

5 Monitor and evaluate

6 Celebrate and share

7 Here’s what else to consider

Facility Management (FM)

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What are the most effective ways to adapt to new challenges in FM?

1

2

3

4

5

6

7

1 Assess your current situation

2 Define your goals and priorities

3 Learn new skills and knowledge

4 Experiment and innovate

5 Monitor and evaluate

6 Celebrate and share

7 Here’s what else to consider

Facility Management (FM)

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