What are the most common customer retention pitfalls and how do you avoid them?
Customer retention is a key metric for any business that wants to grow and thrive in a competitive market. It measures how loyal and satisfied your customers are, and how likely they are to keep buying from you. However, retaining customers is not always easy, and there are some common pitfalls that can undermine your efforts and drive them away. In this article, we will explore some of the most common customer retention pitfalls and how you can avoid them.