What are the most common conflicts with developers during testing?

The conflicts are due to: - Unclear acceptance criteria of a user story. Sometimes acceptance criteria do not cover edge cases, which can cause conflicts. - Bugs are not explained well and devs are not able to reproduce this issue. QA must have technical knowledge of the application such that one can help dev produce the issue. Attachments must be vivid.

the most common conflicts with developers during testing. firstly, the resistance to feedback: Developers may be defensive to feedback from testers, especially if it involves criticism of their work or requires significant rework. additionally, the time constraints: Developers may feel pressured to meet deadlines and may resist making changes or fixes identified during testing that could delay the project.

Set up clear and accessible channels of communication between developers and testers. This could include regular meetings, shared project management tools, instant messaging platforms, or dedicated communication channels within your organization's collaboration software. Clearly define the roles and responsibilities of developers and testers within the testing process. Ambiguous or unclear requirements can lead to misunderstandings and conflicts during testing. Developers and testers should collaborate closely to clarify requirements, identify edge cases, and validate assumptions before testing begins.

The well known sentence "It works on my machine" ?? The communication between developers and testers is crucial for ensuring the quality of software products. Effective communication includes clear bug reports, status updates, and collaboration on resolving issues to ensure the software meets requirements and functions as expected.

Biases and Perception may be the main generators of conflicts : Biases can impact the relationship between testers and developers. Testers are sometimes seen as bearers of bad news (bugs) rather than partners. Developers and testers should view each other as allies working toward a common goal: delivering a high-quality product.

The main reason for conflict is having different perspectives towards looking at same thing. Defect management creates conflicts primarily because developer and tester are not on same page. The opinion can be different in the beginning, however through conversations vision can be set clear and then understanding will improve towards how defect is perceived in most appropriate way. A facilitator can play excellent role in such conversations, if that's a need of time.

In software testing, various defects related to software including functionality, performance, comparability with hardware, usability or security etc, can arise during the testing process of software and could lead to conflicts between team members. Suggestion to resolve conflicts are : - Facilitate good Negotiations to resolve lots of issues related to initial set requirements, security etc. - Bring teams at common interpretation of functionality required of software which shall be appropriately documented and agreed - Involve end users while fixing performance and usability requirements. Additionally, involve end users in build release of softwares so suggestions of users can be incorporated optimally.

Defect management issues often cause conflicts between testers and developers during testing due to: Unclear Prioritization: Disagreements over the severity or priority of reported defects can lead to conflicts. Incomplete Bug Reports: Insufficient details or unclear steps to reproduce a defect can frustrate developers, leading to misunderstandings or delays in resolving the issue. Lack of Accountability: When defects are improperly managed or assigned, it can result in finger-pointing between teams, hindering collaboration and resolution efforts. Inefficient Workflow: Poorly defined defect management processes can lead to confusion about responsibilities and escalation paths, causing delays and frustrations.

Bugs should be properly tagged and that too under proper parent being it User story or Feature. It should be assigned to correct corresponded and team members should be tag so as to make sure they are aware of it which will avoid duplicacy

A gest?o de defeitos é um aspecto crítico do processo de teste. No entanto, pode haver discordancias sobre a prioridade dos defeitos, a gravidade dos defeitos e a responsabilidade pela corre??o dos defeitos. Isso pode levar a conflitos entre desenvolvedores e testadores.

Conflicts often arise between testers and developers due to disparities in the testing environment, caused by: Environment Setup: Differences in configurations, databases, or dependencies can lead to inconsistent testing results. Resource Allocation: Competing demands for resources such as servers or databases can disrupt testing activities. Version Control: Mismatched versions of software components or libraries may cause unexpected behavior. Access Restrictions: Limited access permissions to certain environments can hinder testing or debugging efforts. By ensuring alignment in environment setup, version control practices, and resource allocation, teams can mitigate conflicts and improve collaboration during testing.

Muitas vezes, os testes s?o conduzidos em um ambiente que n?o é uma réplica exata do ambiente de produ??o. Isso pode resultar em erros que s?o encontrados no ambiente de produ??o, mas que n?o foram detectados durante o processo de teste. Isso pode causar tens?es e conflitos entre os desenvolvedores e os testadores.

This is very vital. Many a times we heard that things working on local, dev environment but not on testing. Reason can be set up, updates, infrastructure, proper branch check out. Both Dev and QA should be in sync when it comes to deployment of code on the environments and also make sure the availability and sustainability of the app on the environment.

Based on my personal experience, one of the major challenges encountered during the testing phase is the mismatches between test and the product environments, compounded by restricted access. This issue often leads to inadequate communication between the testing and development teams.

A testing environment is a setup where software testing is conducted, comprising hardware, software, network configurations, and other resources necessary for testing.

Clear and comprehensive definition of the testing scope is essential. Engaging in communication and negotiation with developers and stakeholders is crucial, along with regular reviews and updates to accommodate changes. Encouraging coordination and collaboration among developers and testers is equally important to prevent overlap or duplication of testing efforts. This proactive approach ensures a shared understanding of testing scope, minimizing conflicts and fostering an environment conducive to effective software testing.

Further conflicts between testers and developers can include: Bugs vs. Features: Differing priorities on bug finding and feature addition. Quality vs. Deadlines: Conflicts between thorough testing and project timelines. Acceptance Criteria Interpretation: Different understandings of requirements. Communication Breakdowns: Issues due to poor communication. Responsibility Blame: Tensions over issue resolution and feedback. Mitigation strategies include clear scope definition, regular communication, and encouraging collaboration. This fosters an environment conducive to effective software testing.

O escopo do teste é outro ponto que pode causar conflitos. Os desenvolvedores podem sentir que os testadores est?o se concentrando em áreas que n?o s?o críticas, enquanto negligenciam outras que s?o mais importantes. Isso pode resultar em desentendimentos sobre o escopo e a dire??o do processo de teste.

Conflicts between testers and developers often stem from differences in testing scope, characterized by: Scope Ambiguity: Unclear or evolving requirements can lead to misunderstandings about what features need testing. Scope Creep: Expanding the testing scope beyond agreed-upon boundaries can strain resources and timelines. Scope Reduction: Narrowing the testing scope due to time or resource constraints may compromise test coverage. Scope Changes: Modifications to the testing scope mid-project can disrupt established workflows and priorities. By clearly defining, documenting, and communicating the testing scope from the outset, teams can minimize conflicts and ensure alignment throughout the testing process.

A common understanding of the scope is very important between developer and tester. This should be discussed and documented before first tests. Continuous improvements are important in the interaction between developers and testers increasing efficiency and reduce conflicts. Define a clear and structured process and countermeasures for unusuall issues. Developer and tester should have a clear understanding of the requirements and to distinguishe the requirements to non requirements.

Technical Proficiency: Testers lacking programming skills may struggle to understand complex code, leading to misinterpretations. Domain Knowledge: Testers unfamiliar with the application domain may overlook critical test scenarios, impacting test coverage and quality. Testing Methodologies: Differences in familiarity with testing methodologies (e.g., Agile, DevOps) can result in divergent approaches and conflicting priorities. Tooling Expertise: Varied proficiency with testing tools and frameworks may lead to discrepancies in tool selection and utilization, affecting collaboration and efficiency. Addressing these gaps through training, mentoring, and cross-functional collaboration can mitigate conflicts and enhance team cohesion.

Testing skills are essential for ensuring the quality and reliability of software products. Here are some key testing skills that testers should possess: Analytical Skills , Attention to Detail ,Technical Proficiency, Test Design Techniques , Critical Thinking , Communication Skills , Problem-Solving Abilities , Domain Knowledge , Adaptability and Learning Agility ,Teamwork and Collaboration By cultivating these skills, testers can contribute to delivering high-quality software that meets user expectations and business objectives. Continuous learning and professional development are essential for testers to stay competitive in the dynamic field of software testing.

Testing skills include analytical thinking, technical proficiency, clear communication, attention to detail, problem-solving, time management, adaptability, domain knowledge, collaboration, and continuous learning.

The team (Developers and Testers) should take the responsibility to document the test methodology which is proven to be successful in resolving issue. This should be the key artifacts for “Lessons Learned” for future reference for training new members as well as refresher for the experienced ones. The team may use the “Lessons Learned” for knowledge sharing session.

Testing skills are like tools in a tester's toolbox – they help find and fix bugs in software. Sometimes, conflicts arise when testers' skills are seen as inadequate or undervalued by developers. To prevent this, testers should keep learning and improving their skills. They can show off their skills to developers and others, earning respect. It's also important for everyone to recognize and appreciate each other's skills, and to offer help and feedback when needed. This way, everyone can work together smoothly and make the software better.

Some common conflicts between testers & developers during testing are: Bugs vs. Features: Differing priorities on finding bugs or adding features Quality vs. Deadlines: Conflict between thorough testing & project timelines Acceptance Criteria Interpretation: Different understandings of requirements Communication Breakdowns: Issues due to poor communication Responsibility Blame: Tensions over issue resolution & feedback Tooling and Environment Issues: Disagreements on tools & environments Feedback Reception: Challenges in receiving & giving feedbacks Scope Creep: Conflicts arising from changes in project scope Resource Allocation: Disputes over testing Lack of Empathy: Friction due to misunderstandings & lack of empathy

In my humble opinion the problem often arises among different departments as quality, production, testers...mainly because they don't know how the others departments work. So many problems emerge due to technical difficulties, deceptive communication and sometimes an apathetic aptitude among others.

Conflicts in testing can arise from various sources,Here are some key types: Interpersonal conflicts: Disagreements between team members due to personality clashes, communication issues, or differing interpretations of quality standards. Technical conflicts: Disputes about testing methodologies, data interpretation, or the criteria for accepting or rejecting products. Scope conflicts: Debates about the extent of testing required, balancing comprehensiveness with resource constraints. Stakeholder conflicts: Differences in priorities or expectations between testers, developers, management Ethical conflicts: Situations where testers face pressure to compromise objectivity or report inaccurate results due to external influences

In addition to the common conflicts, it's crucial to consider factors such as resource constraints, varying technical expertise, and the impact of changes on existing code. Establishing a solid testing strategy, fostering a culture of teamwork, and providing adequate support and training can help mitigate these challenges. Furthermore, promoting transparency, flexibility, and a shared commitment to delivering high-quality software are key considerations for successful collaboration between developers and testers.

It is important to have clear definition of the Testing activities, which have to be able to detect the potential defects in the identified critical steps, in order to give good feedback to the developers. This should be defined based on Risk Analysis.