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What methods can you use to identify potential Payment Systems vendors?

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Payment systems are essential for any business that needs to process transactions, accept payments, and manage cash flow. However, choosing the right payment systems vendor can be challenging, as there are many factors to consider, such as cost, security, compatibility, functionality, and customer support. In this article, we will explore some methods that you can use to identify potential payment systems vendors and evaluate their suitability for your business needs.

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1 Define your requirements

Before you start looking for vendors, it's important to have a clear idea of what you want from a payment system. Consider the type and volume of transactions you handle, such as online, offline, recurring, or international; the payment methods you want to offer, like credit cards, debit cards, e-wallets, or cryptocurrencies; the integration options you need, like APIs, plugins, or hosted solutions; the security standards you must comply with like PCI-DSS, GDPR, or PSD2; the features and functionality you expect like reporting, analytics, fraud prevention, or invoicing; and the budget and pricing model you can afford such as flat fees, percentage fees, or subscription fees.

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Mohamed Abdallah

Strategic Marketing Lead | B2B Marketing Expert | B2B Growth & Demand Generation | Product Marketing | Fintech Enthusiast | Payments Expert | Digital Strategy & Brand Positioning
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Engage with industry professionals, attend conferences, join networking events, and seek referrals or recommendations from colleagues, industry associations, or other businesses using Payment Systems.

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Mohamed Abdallah

Strategic Marketing Lead | B2B Marketing Expert | B2B Growth & Demand Generation | Product Marketing | Fintech Enthusiast | Payments Expert | Digital Strategy & Brand Positioning
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Conduct extensive research within the Payment Systems industry and explore reputable industry reports, articles, and forums to identify prominent vendors and understand market trends.

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2 Research the market

When defining your payment system requirements, you can research the market to identify potential vendors. You can use various sources, such as online directories and databases, industry reports and publications, social media and forums, customer reviews and testimonials, as well as trade shows and events. Capterra, Software Advice, G2, The Paypers, Payments Journal, Finextra, LinkedIn, Reddit, Quora, Trustpilot, Google Reviews, Yelp, Money 20/20, Finovate and PayExpo are all great resources to help you with your search.

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Chris Lane
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Consider running a formal RFI (Request for Information) process to ensure a comprehensive understanding of the market landscape. It may be helpful to bring in a third party to assist with this if your team lacks either the industry knowledge or the bandwidth to run a thorough RFI. Identifying potential service providers once an RFP has begun can be very disruptive to the process and lead to unnecessary frustration.

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3 Shortlist the candidates

Once you have done some preliminary research, you can narrow down your options and create a shortlist of potential payment systems vendors that match your requirements. You can then use various criteria to filter and rank the candidates, such as the vendor's reputation and credibility, the compatibility and scalability of the payment system, the performance and reliability of the system, and the customer service and support of the vendor. Consider awards, certifications, partnerships, platform support, customization options, growth potential, speed, uptime, error rate, availability, responsiveness, and resolution time when making your decision.

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Chris Lane
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Shortlisting the candidates before kicking off a formal RFP or vendor selection process can help ensure adequate evaluation time and focus on the key providers. Be sure to understand your organization’s requirements related to vendor selection prior to arriving at a short list.

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4 Request a demo or trial

Before you make a final decision, you should request a demo or trial of the payment system from the shortlisted vendors. This will give you the chance to test the payment system and see how it fits your business. Pay attention to its ease of use and user experience, such as navigation, design, or feedback. Additionally, consider its functionality and features, such as processing, verification, or refund. Furthermore, look for its integration and customization options, such as installation, configuration, or modification. Finally, evaluate its security and compliance measures, such as encryption, authentication, or audit.

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Chris Lane
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Be wary of systems and tools for which a self drive demo or trial period is not available. This can be an indication of the lack of ability to scale a service offering and/or integrate with third parties.

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5 Compare the results

After you have tried the payment system from each vendor, you should compare the results and evaluate the pros and cons of each option. When making this comparison, you should take into account factors such as the cost and value of the payment system, its quality and satisfaction, the risks and challenges associated with it, and the benefits and opportunities it presents. By following these methods, you can identify potential payment systems vendors and choose the best one for your business. However, keep in mind that your needs and preferences may evolve over time, so it is important to monitor and review your payment system and vendor relationship regularly.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What methods can you use to identify potential Payment Systems vendors?

1

2

3

4

5

6

1 Define your requirements

2 Research the market

3 Shortlist the candidates

4 Request a demo or trial

5 Compare the results

6 Here’s what else to consider

Payment Systems

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What methods can you use to identify potential Payment Systems vendors?

1

2

3

4

5

6

1 Define your requirements

2 Research the market

3 Shortlist the candidates

4 Request a demo or trial

5 Compare the results

6 Here’s what else to consider

Payment Systems

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