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What are the main challenges and risks of cloud-based backup and recovery?

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Cloud-based backup and recovery is a popular option for many IT operations that want to reduce costs, improve scalability, and ensure business continuity. However, it also comes with some challenges and risks that need to be carefully considered and addressed. In this article, we will explore some of the main issues that cloud-based backup and recovery entails, and how you can mitigate them.

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Chris Romano

IT professional/motor sports photographer

1 Data security and privacy

One of the most critical aspects of cloud-based backup and recovery is data security and privacy. You need to ensure that your data is encrypted, protected, and compliant with the relevant regulations and standards. You also need to verify the trustworthiness and reliability of your cloud provider, and their policies and procedures for data access, retention, and deletion. Additionally, you need to have a clear understanding of your roles and responsibilities, and those of your provider, in case of a data breach or loss.

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Matthew Schenkman
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Before deciding whether or not Cloud Backup and Disaster Recovery makes sense you need to define your Recovery Time Objective (RTO) and your Recovery Point Objective (RPO). Is it capable of meeting those objectives? That will help guide the rest of the decisions made for your program.

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2 Backup and recovery performance

Another important factor to consider is backup and recovery performance. You need to ensure that your backup and recovery processes are fast, efficient, and consistent, and that they meet your service level agreements (SLAs) and recovery point objectives (RPOs). You also need to monitor and optimize your network bandwidth, storage capacity, and resource utilization, and avoid potential bottlenecks, latency, and downtime. Furthermore, you need to test and verify your backup and recovery capabilities regularly, and have a contingency plan in case of a failure or disaster.

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Chris Romano

IT professional/motor sports photographer
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It almost requires a full time position for monitoring synchronization and testing restores. A good argument for outsourcing to an MSP

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Matthew Schenkman
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If you've found THE backup solution, make sure it handles the basics. Bandwidth Throttling is key during a production day, as an example. Is there any form of automated restore testing, monitoring and alerting, and high level visibility? Compression and deduplication? Local and offsite backup and replication? Can backups be instantly hydrated or otherwise recovered quickly to support RPO and RTO? It's important to thread the needle between form and function. If there's a lot of eye candy, make sure it's relevant and useful.

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3 Data integrity and availability

A third challenge that cloud-based backup and recovery poses is data integrity and availability. You need to ensure that your data is accurate, complete, and consistent, and that it can be accessed and restored whenever and wherever you need it. You also need to prevent and detect any data corruption, duplication, or deletion, and have mechanisms to resolve any conflicts or errors. Moreover, you need to comply with your retention policies and legal obligations, and have a backup of your backup in case of a cloud outage or loss.

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4 Cost and complexity

A fourth issue that cloud-based backup and recovery involves is cost and complexity. You need to balance the benefits and drawbacks of different cloud models, such as public, private, or hybrid, and choose the one that best suits your needs and budget. You also need to evaluate the pricing and billing options of your cloud provider, and avoid any hidden or unexpected fees or charges. Additionally, you need to manage and integrate your cloud-based backup and recovery with your existing IT infrastructure, tools, and processes, and ensure compatibility and interoperability.

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Euan W.
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Think not just of your current state but your future state of useage in regards to financial viability of options; what may be cheaper and simpler to set up short term may be more difficult or costly as you increase useage and demand on resources.

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5 Compliance and governance

A fifth challenge that cloud-based backup and recovery presents is compliance and governance. You need to adhere to the regulatory and industry standards and requirements that apply to your data and operations, such as GDPR, HIPAA, PCI DSS, or ISO 27001. You also need to establish and enforce policies and procedures for data governance, such as data classification, ownership, access, retention, and disposal. Furthermore, you need to audit and document your cloud-based backup and recovery activities, and report on your performance and outcomes.

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6 Skills and training

A sixth and final challenge that cloud-based backup and recovery requires is skills and training. You need to have the knowledge and expertise to design, implement, manage, and troubleshoot your cloud-based backup and recovery solution. You also need to keep up with the latest trends, technologies, and best practices in the cloud domain, and update your skills and certifications accordingly. Moreover, you need to train and educate your staff and stakeholders on the benefits, risks, and responsibilities of cloud-based backup and recovery, and foster a culture of collaboration and communication.

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Matthew Schenkman
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Hopefully the solution chosen comes with vendor support and training. I think training is key to supporting your RPO and RTO, as your employees do the actual recovery work.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the main challenges and risks of cloud-based backup and recovery?

1

2

3

4

5

6

7

1 Data security and privacy

2 Backup and recovery performance

3 Data integrity and availability

4 Cost and complexity

5 Compliance and governance

6 Skills and training

7 Here’s what else to consider

IT Operations

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What are the main challenges and risks of cloud-based backup and recovery?

1

2

3

4

5

6

7

1 Data security and privacy

2 Backup and recovery performance

3 Data integrity and availability

4 Cost and complexity

5 Compliance and governance

6 Skills and training

7 Here’s what else to consider

IT Operations

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