登录查看更多内容

What are the latest CMS and IA user testing trends?

由人工智能和领英社区提供技术支持

If you are a content manager or an information architect, you know how important it is to test your content management system (CMS) and information architecture (IA) with real users. User testing helps you evaluate the usability, functionality, and effectiveness of your CMS and IA, and identify any problems or gaps that need to be fixed. But user testing is not a one-size-fits-all process. Depending on your goals, resources, and context, you may need to use different methods and tools to get the most out of your user testing. In this article, we will explore some of the latest CMS and IA user testing trends that you should know about.

在这篇协作文章中查找专家回答

由社区从 3 条内容中精选。了解更多

1 Card sorting

Card sorting is a classic user testing method for IA, where you ask users to sort cards with labels or topics into categories that make sense to them. Card sorting helps you understand how users perceive and organize your content, and what terms they use to describe it. Card sorting can be done online or offline, with open or closed categories, and with different levels of complexity. Some of the latest trends in card sorting include using gamification, personalization, and analytics to make the process more engaging, relevant, and insightful for users and testers.

添加您的观点

Apurvo Ghosh, HFI CUA?

Design Leadership - Design Thinking - ??Published Author - Thought Leadership - Portfolio Management - UX Strategy - UX Sales - Digital Transformation - UX Research - Storyteller - People Management - Product Manager
举报内容
As per my opinion, the latest CMS (Content Management System) user testing trends involve increased focus on accessibility, mobile responsiveness, and personalized content delivery. IA (Information Architecture) testing trends include the use of card sorting and tree testing to refine navigation structures, as well as eye-tracking studies to understand user behavior. Additionally, there's a growing emphasis on remote and automated testing methods to reach a broader user base and gather more comprehensive data efficiently.

已翻译

赞

2 Tree testing

Tree testing is a complementary user testing method for IA, where you ask users to find information in a hierarchical structure or tree of labels. Tree testing helps you evaluate how easy it is for users to navigate your IA, and how well it matches their expectations and mental models. Tree testing can be done online or offline, with different scenarios and tasks, and with different metrics and feedback. Some of the latest trends in tree testing include using visualizations, animations, and voice interfaces to make the process more intuitive, interactive, and accessible for users and testers.

添加您的观点

3 Content testing

Content testing is a user testing method for CMS, where you ask users to interact with your content in various ways, such as reading, editing, commenting, sharing, or rating. Content testing helps you assess the quality, relevance, and appeal of your content, and how it supports your goals and user needs. Content testing can be done online or offline, with different formats and channels, and with different questions and ratings. Some of the latest trends in content testing include using AI, natural language processing, and sentiment analysis to make the process more automated, accurate, and emotional for users and testers.

添加您的观点

Jason Barrons

Staff Product Designer & HCAI Advocate
举报内容
Ahh yes, the venerable CMS testing, a classic UX method where you....oh wait it's just another AI generated garbled question!

已翻译

赞

4 Workflow testing

Workflow testing is a user testing method for CMS, where you ask users to perform tasks that involve using your CMS features and functions, such as creating, publishing, updating, or deleting content. Workflow testing helps you measure the efficiency, usability, and reliability of your CMS, and how it facilitates your content management processes and policies. Workflow testing can be done online or offline, with different roles and scenarios, and with different methods and tools. Some of the latest trends in workflow testing include using simulations, prototypes, and analytics to make the process more realistic, flexible, and data-driven for users and testers.

添加您的观点

5 A/B testing

A/B testing is a user testing method for both CMS and IA, where you compare two or more versions of your content or IA elements, such as headlines, images, menus, or labels, and see which one performs better with your users. A/B testing helps you optimize your content and IA for your goals and user preferences, and test different hypotheses and variations. A/B testing can be done online or offline, with different samples and segments, and with different metrics and outcomes. Some of the latest trends in A/B testing include using AI, machine learning, and personalization to make the process more intelligent, adaptive, and customized for users and testers.

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Christopher Stephan

Design Leader, Radical Pragmatist, Advocate, Alterations to Reality Performed Regularly
(已编辑)
举报内容
Be aware that testing the IA of anything and testing a CMS are VERY different things, even if AI-generated article prompts don't quite get it. If you're testing IA, card-sorts help you get your labels right and tree-tests help you refine structure. Whereas content tests make no sense. You could A/B test your IA by running cards or trees in concurrent participant cohorts. If you're testing a CMS, then you may have a whole other host of issues like metadata, search and automated query functions, responsiveness, latency, and approval workflows. While I don't know what a "workflow test" is, basic usability wouldn't be a bad idea for testing how well a CMS fits your organization from content creators to content consumers. No trends here.

已翻译

赞

Information Architecture

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the latest CMS and IA user testing trends?

1

2

3

4

5

6

1 Card sorting

2 Tree testing

3 Content testing

4 Workflow testing

5 A/B testing

6 Here’s what else to consider

Information Architecture

给文章评分

感谢您的反馈

更多Information Architecture相关文章

更多相关阅读内容

What are the latest CMS and IA user testing trends?

1

2

3

4

5

6

1 Card sorting

2 Tree testing

3 Content testing

4 Workflow testing

5 A/B testing

6 Here’s what else to consider

Information Architecture

给文章评分

感谢您的反馈

查看其他技能