The first factor to consider is how well the channel partner aligns with your business goals and vision. You want to work with a partner that shares your values, understands your target market, and supports your brand positioning. A good channel partner should also have clear and realistic expectations about the partnership, such as the revenue potential, the roles and responsibilities, and the performance metrics. You should also assess how the channel partner fits into your overall go-to-market strategy, and how it complements your other channels and activities.
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“Beware of the bling bling marriage of a new channel partner, it can suddenly turn into an expensive divorce”. When choosing a channel partner for your product, it has to be done carefully as you will instill trust in him managing your product in his channel driving sales and if he manages it wrongly, it doesn’t only affect that channel, it impacts the product across the channel like burning prices for Cashflow. So first 1) Does the vision of your channel partner align with your company direction? 2) is the relationship win win happily for both ? Happily is important as you don’t want someone squeezed (replacement is not simple) 3) is your brand positioning acceptable ? 4) Does it have high traffic of your customers ? 5) Roles and Targets
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Once you choose a channel partner, they are immediately an extension of your brand. If your selection process pays little attention to goal and vision alignment, be prepared that the path may be difficult and arduous. Understand that their values and their goals will be associated with you.
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Once you choose a channel partner, they are immediately an extension of your brand. If your selection process pays little attention to goal and vision alignment, be prepared that the path may be difficult and arduous. Understand that their values and their goals will be associated with you.
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One of the key strategies for go-to-market is development of channel partner / partnership that would be critical for the establishment of distribution channel. But how do we align business goals with selecting a channel partner? + Identify your needs: clearly define your target market, desired reach, and resources needed. + Goal alignment: evaluate potential partners based on their ability to help you achieve your business goals. + Value proposition: clearly articulate the mutual benefits and how your partnership aligns with their goals.
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Leveraging channel partners is an intricate dance that requires balancing global strategies with local expertise and execution. Aligning these with partners who share your vision and goals is building the foundation for success. If your solution is not a strategic priority for their business, at what cost is revenue possible? The insights gained from my time employed at regional and global distributors, and at a channel partner, have been invaluable in shaping how I approach these partnerships from a vendor standpoint today. My believe is that a close relationship through initiatives like enablement, or sales support among other activities is essential for developing a robust and engaged channel ecosystem
The second factor to consider is the channel partner's capabilities and resources. You want to work with a partner that has the skills, experience, and expertise to sell and deliver your products or services effectively and efficiently. You should also look at their network, reach, and reputation in the market, and how they can help you access new customers and segments. Additionally, you should evaluate their technical, operational, and financial capabilities, and how they can support your product development, marketing, and customer service needs.
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Evaluating skills and capabilities of the channel partners is an ongoing process, not just a one-time occurences. It's crucial for organizations to assess whether a solution aligns with their existing channels, especially when considering the launch of new offerings or when considering an acquisition. For instance, a network security company, typically not aligned with accounting software resellers, would face challenges in positioning such SaaS offerings. Similarly, a sports car manufacturer would encounter difficulties launching a new line of corn harvesters due to missing channel partners.
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Choosing the right channel partners is crucial for successful go-to-market (GTM) planning. To ensure a winning partnership, you need to evaluate your partners' capacity across various aspects. - Market reach: target audience alignment, geographic coverage, industry expertise. - Sales & marketing: sales force size & skill, marketing expertise, brand reputation. - Operational efficiency: Order fulfillment, customer support, technical expertise. - Financial stability: financial strength, investment capacity, risk management. - Cultural alignment: shared values, communication style, conflict resolution. Use questionnaires, interviews, data analysis, and joint planning to assess their fit and communicate clearly.
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When evaluating a channel partner's capabilities, businesses should assess their market positioning, value-added services, regulatory compliance, customer engagement, data security practices, innovation, adaptability, and risk management. Analyzing these factors ensures the partner can effectively sell and deliver products or services, enhance offerings, and adapt to market changes. A well-positioned, compliant, and customer-focused partner with robust data security and risk management practices contributes to a successful and sustainable collaboration.
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+1 Pivoting on partner strengths is always a winner ??. This strength could be in relationships, commercial constructs or tech capability.
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?? Assessing a partner's capabilities is like ensuring they have the right arsenal for battle. The key is to find a partner equipped with the necessary skills and experience to not only sell but also effectively deliver your offerings. Their market reach and reputation can be pivotal in tapping into new customer segments. Don't overlook their technical, operational, and financial strengths, as these are the backbone supporting your product development, marketing, and customer service initiatives.
The third factor to consider is the fit between your business and the channel partner. You want to work with a partner that has a compatible culture, communication style, and vision. You should also look for a partner that has a similar or complementary value proposition, and that can offer a unique or differentiated value to your customers. Moreover, you should assess the fit between your products or services and the channel partner's portfolio, and how they can create synergies and cross-selling opportunities.
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Seek a partner whose value proposition echoes or enhances your own, one capable of offering distinct or additional value to your customers. In best case while they have the unconsidered need for an offering you are providing. At the same time it is also crucial to evaluate how well your products or services blend with the partner's portfolio holistically. Is it just a niche or a fit for most of the offerings? This will be an important indicator for success. This synergy is key in unlocking potential cross-selling opportunities and creating a mutually beneficial relationship.
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Can you uniquely help them, and can they uniquely help you? There are so many ways that two organizations hypothetically could align. My advice is not to just partner with anyone...find true mutual value adds. It's so easy to get excited around a budding partnership, but the lasting ones are the ones where the value is bi-directional and obvious.
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Assess a potential FMCG channel partner using this 3C method: Commercial: the sum of money or capital that he is prepared to invest; Customer: the retailers he now serves; and last, Coverage, which refers to the region or area he covers overall After searching for a partner with a value offer that is comparable to or complimentary to ours, the 3C technique will assist us in understanding his match.
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Simply seen make sure your channel partner scores high on your Ideal Partner Profile (IPP). This works the same as with your ICP. Go beyond demo/firmo graphics but also look at cultural fit. Create a joined value proposition where you complement each other. Localize this per market.
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When assessing the fit of a channel partner, businesses should ensure compatibility in organizational culture, communication style, and vision. A partner with a similar or complementary value proposition can create unique customer value. Assessing the partner's market segmentation and targeting, product portfolio integration, brand compatibility, and long-term strategic alignment helps identify synergies and growth opportunities. A strong fit between the businesses leads to successful collaboration and market expansion.
The fourth factor to consider is the channel partner's commitment and motivation. You want to work with a partner that is enthusiastic, proactive, and loyal to your partnership. You should also look for a partner that is willing to invest in training, marketing, and support for your products or services, and that can provide you with regular feedback and insights. Furthermore, you should check their track record, references, and testimonials, and how they have performed with other partners in the past.
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Based on my past experience, an important indicator for future commitment is the offerings portfolio. If your potential future partner provides 3, 4 or even more solutions to address a single need, it suggests that the choices are customer-driven rather than based on the partner's consultative guidance. To further validate whether these solutions are sold equally, examining customer testimonials and levels of certification can provide additional insights. Ultimately , the motivation for this should finally be confirmed in a conversation.
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Adicional a tener KPI′s y evidenciar el compromiso al recibir información de primera mano de clientes (shoppers) y del mercado es necesario realizar con alguna frecuencia compradores misteriosos (mystery shopper) y socializar hallazgos
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Assess the commitment of a channel partner by using these key indicators: In term of enthusiasm & proactiveness, do they: - Actively promote your solutions? - Go beyond expectations to drive sales? - Eager to learn and adapt to new developments? In term of loyalty & investment, do they: - They invest in training & marketing for your products? - They prioritize your business over others? - They propose joint initiatives for mutual benefit? In term of feedback & insights, do they: - Regularly share market trends & customer feedback? - Proactively identify and address potential issues? - Seek your input and collaborate on improvement plans? Choose wisely, build long-term partnerships, and together achieve remarkable results!
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When assessing a channel partner's commitment, consider their willingness to disrupt the status quo and adapt to rapid market changes. Look for a partner who invests in co-innovation, allocates resources to support your partnership, and learns from past failures. A resilient partner with a strong track record of overcoming challenges and upholding ethical business practices can help navigate uncertain times while driving growth and maintaining trust.
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?? A committed channel partner is a powerful ally. You're looking for a partner brimming with enthusiasm and dedication to the partnership. Their willingness to invest in training and marketing for your products signals a proactive approach. Regular feedback and insights from them are invaluable. Assessing their past performance with other partners gives you a glimpse into their reliability and effectiveness in partnerships.
The fifth factor to consider is the terms and conditions of the partnership. You want to work with a partner that offers fair and transparent terms, and that respects your rights and interests. You should also look for a partner that is flexible and adaptable to changing market conditions, and that can accommodate your needs and preferences. Additionally, you should negotiate the key aspects of the partnership, such as the revenue sharing, the exclusivity, the duration, the termination, and the dispute resolution.
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Considering the topics we've discussed until this point, the most effective way to address the diverse of needs, challenges and commitment levels is through a partner program that offers various tiers, each linked to specific incentives and discounts. This streamlines the process of closing new partnerships, while offering more flexibility for both parties.
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If you are spending more time on T&Cs than you are spending on potential co-marketing/selling plans, you are likely not off to a great start.
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For me, transparency and fairness are non-negotiable elements. When you ensure the terms of negotiation are clear and transparent, you can establish a strong foundation of trust. It’s important to cover key aspects such as revenue sharing, exclusivity, duration, termination, and dispute resolution. This proactive approach to negotiation will allow you to maintain strong, resilient partnerships that can adapt to evolving market conditions and changing needs.
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When negotiating partnership terms, consider challenging traditional models and prioritizing flexibility, transparency, and ethical practices. Rethink exclusivity agreements, negotiate adaptable contract terms, and advocate for clear performance metrics. Incorporate robust conflict resolution mechanisms, prioritize intellectual property protection, and partner with businesses committed to sustainability and ethical practices. These strategies foster resilience, innovation, and mutual growth within the partnership.
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?? Negotiating partnership terms is akin to laying the foundation for a strong building. It's essential to ensure fairness and transparency in the terms, respecting each other's rights and interests. Look for a partner who's flexible and can adapt to market shifts. Crucial aspects like revenue sharing, exclusivity, duration, termination, and dispute resolution should be thoroughly discussed and agreed upon, setting a clear framework for the partnership.
The sixth factor to consider is how you will manage the relationship with the channel partner. You want to work with a partner that is easy to communicate and collaborate with, and that provides you with timely and accurate information. You should also look for a partner that is responsive, reliable, and accountable, and that delivers on their promises and obligations. Moreover, you should manage the relationship with the channel partner by setting clear goals and expectations, providing ongoing support and feedback, rewarding performance and loyalty, and resolving issues and conflicts.
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Establish clear communication channels for regular discussions on goals, challenges, and feedback. Ensure both parties understand each other's business objectives, target markets, and value propositions. Collaborate on joint marketing and sales plans to maximize mutual benefits. Be transparent about expectations, metrics, and performance, holding each other accountable. Provide regular updates on product updates and market insights. Track KPIs for performance feedback and continuous improvement of strategies. Evaluate and enhance the partnership based on feedback, results, and market dynamics.
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Existe CONFIANZA entre las partes La coherencia, , la capacidad y la integridad no son negociables y son fundamentales en la relación y se convierte en el eje que luego se formalizará específicamente con convenios o contratos
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Tiraré de clichés, porque a veces funcionan ! Y por supuesto, desde mi experiencia y mi perspectiva, que no tiene que funcionar para todo el mundo :) Transparecia, decir no, esucha y generar valor. Muchas compa?ías han confundido durante mucho tiempo un partnership con exprimir a la otra parte. Se utiliza mucho la palabra confianza y ′construir una relación′con el Partner, pero el verdadero valor es cuando realmete las palabras van acompa?adas por los hechos. Seguimientos periódicos, trabajar en oportunidades juntos, incluso no hablar de negocios siempre ayudará a que sea una relación del siguiente nivel.
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Let's not forget culture. Both parties should be cut from similar - if not the same - bolt of cloth. You're going to spend a fair amount of time with your partners. You want that time to be enjoyable, and with a partner you can trust.
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?? Effective management of the channel partner relationship is key to long-term success. Ensuring easy communication and collaboration lays the groundwork for a smooth partnership. A partner who is responsive, reliable, and accountable is a treasure. Setting clear goals, providing ongoing support, rewarding performance, and efficiently resolving any conflicts are essential practices for nurturing and sustaining a healthy partnership.
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Consider these factors: Market Alignment: Ensure their customer base aligns w/ your target market. Expertise: Assess industry knowledge and provide necessary training. Geographic Reach: Opt for partners with a strong presence in target regions. Compatibility: Ensure alignment with your product, values, and goals. Performance Metrics: Define clear metrics and incentives for mutual success. Reliability: Choose partners with a reliable track record. Communication: Establish transparent and effective channels. Technology Integration: Assess their ability to integrate and support your solution. Legal Compliance: Verify adherence to legal and regulatory requirements. Mutual Commitment: Ensure collaboration and joint planning for mutual success.
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Managing many different channels (once you have chosen who is right for you) can be overwhelming. Having a balanced mix of channels, the right number of them (not too many), and a prioritized list of who to focus on, is just as important. Channels can be as wide ranging as resellers, affiliate partners, distributors, wholesalers, value-add resellers, agents, dealers, independent retailers, and more, and each complex to manage. You will want to monitor a number of kpis (cost to acquire, attrition, responsiveness, flexibility, sales cycle, and of course sales generated, etc.) and compare them over time, so to remove the lowest performers.
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Compartir información de doble vía. Un intermediario tiene mucha información del shopper especialmente por el sellout. La marca o proveedor tiene mucha información de la categoría. la información debe compartirse de manera abierta y colaborativa
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These factors are essential for establishing a successful channel partner strategy and fostering mutually beneficial partnerships. However, looking for a partner with a compatible culture, communication style, and vision is the most essential. Seeking a partner with a similar or complementary value proposition that can offer a unique fit with the business.
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Partners do not create a market for your products; they primarily respond to demand and support your market momentum. In the rare instance, they may initiate new sales, but generally, it is motivated to drive revenues for their other offerings.
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