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What feedback from volunteers can improve your training program?

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Volunteering can be a rewarding and meaningful way to contribute to a cause, gain new skills, and connect with others. But to make the most of your volunteering experience, you need to receive adequate training and support from the organization you are working with. How can you ensure that the training program you are offered is effective, relevant, and engaging? One way is to provide feedback to the organization and help them improve their training practices. In this article, you will learn what kind of feedback from volunteers can improve your training program, and how to give it in a constructive and respectful way.

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Angela W.

Award winning leader of volunteers, Consultant Volunteer Engagement Accelerator, International speaker, Collaborative…

1 Why feedback matters

Feedback is essential for any learning process, as it helps you identify your strengths, weaknesses, and areas for improvement. It also helps the organization understand how well their training program meets your needs, expectations, and interests. By giving feedback, you can help the organization enhance the quality, accessibility, and diversity of their training opportunities, and create a more positive and productive learning environment for yourself and other volunteers.

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Angela W.

Award winning leader of volunteers, Consultant Volunteer Engagement Accelerator, International speaker, Collaborative relationship builder, Creative solution seeker, Artist
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If I as a presenter don't ask for, listen and implement applicable and reasonable feedback, I am missing an opportunity to improve, make training more impactful, and useful.

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Angelina I.

Everything Digital
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Feedback is essential at any training program and helps us really understand how effective the training is and if it was relevant to the actual experience and needs on site. For example, for diversity and inclusion, if the training and all information are available in relevant languages and accessible to all. It is also important to analyze it in an appropriate way. When it is done in the right way, it can save time and resources. It is important for the training to be updated regularly according to the context and changes.

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2 What feedback to give

When giving feedback on the training program, you should consider your own experience, observations, and opinions. For example, you can assess the content to see if it was clear, accurate, and relevant to your needs. Additionally, consider the delivery of the training; was the trainer knowledgeable and engaging? Did they use a variety of methods and tools? Moreover, assess the format of the training; was it well-structured and organized? Did it fit your schedule? Lastly, evaluate the outcomes of the training; did it help you achieve your learning goals? Did it increase your confidence and motivation?

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3 How to give feedback

When giving feedback, it's important to be honest, specific, and balanced. Provide examples and evidence to support your feedback. Acknowledge both the positive and negative aspects of the training program. Additionally, suggest ways to improve the training program. It's essential to be respectful and polite in your feedback. Avoid using harsh or offensive language or making personal attacks. Doing so will help you provide more effective and constructive feedback.

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4 When to give feedback

The best time to give feedback on a training program is immediately after it has been completed, while the details are still fresh in your mind. You can provide feedback in a variety of ways, such as completing a survey or questionnaire provided by the organization, writing a review or testimonial for the organization's website or social media, or having a conversation or meeting with the trainer or the organization's staff. Each of these methods offers its own advantages: surveys are convenient, reviews and testimonials are public and personal, while conversations and meetings are direct and interactive.

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Angela W.

Award winning leader of volunteers, Consultant Volunteer Engagement Accelerator, International speaker, Collaborative relationship builder, Creative solution seeker, Artist
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Give feedback soon after presentation or event, give directly to presenter, and not to everyone but the person who can make changes.

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5 How to use feedback

The feedback you give is not only beneficial for the organization, but also for yourself. Reflecting on your learning process and progress can help you identify what you learned, what you enjoyed, and what you struggled with. Additionally, it can assist in setting new goals and action plans for your future learning and volunteering. Giving feedback can also help build a relationship with the organization and the trainer, as well as demonstrate your appreciation, interest, and commitment. Furthermore, providing feedback can enhance your skills and resume by showcasing your ability to give and receive feedback, as well as highlight training achievements and learning outcomes on your resume or portfolio.

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Geetha Krishnan?? Intl Trainer Gratitude Radio Show Host

Helping organisations scale 10x enhancing employee engagement & productivity | Have trained 35k+ people in USA and India | Award winner| Certified International Speaker|2×Intl.Bestselling co-author| International trainer
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Volunteers are the best people to share feedback about the training program since the programs are designed to help them be better at the work they will do. If they are able to understand what is taught and are able to do them well then it proves that the program can be replicated. It is hence good to encourage our volunteers to provide every small feedback which can be further implemented in the changes for future programs. It's also a learning process for the trainers. It helps in building their listening skills, being understanding and empathetic when wearing the other person's shoes.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What feedback from volunteers can improve your training program?

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1 Why feedback matters

2 What feedback to give

3 How to give feedback

4 When to give feedback

5 How to use feedback

6 Here’s what else to consider

Volunteering

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What feedback from volunteers can improve your training program?

1

2

3

4

5

6

1 Why feedback matters

2 What feedback to give

3 How to give feedback

4 When to give feedback

5 How to use feedback

6 Here’s what else to consider

Volunteering

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