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What does an accounts receivable clerk do?

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If you work in a call center that handles billing, invoicing, or collections, you may have wondered what does an accounts receivable clerk do. An accounts receivable clerk, or AR clerk, is a person who manages the money that customers owe to a business for goods or services. In this article, we will explain the main duties, skills, and challenges of an AR clerk, as well as how to become one and advance your career in this field.

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Imran Naffeel

Global Business Development Manager @ McCoy Teas | Innovations & Product Development | Tea, Automobile & Apparel…
Prakash Manral

Credit Controller North & East India UPS SCS|UPS Express|Overnite|RCPL
Roberto Alvarez

Experiencia en Banca firme creyente del crecimiento personal a través de liderar equipos de trabajo!!

1 Duties of an AR clerk

An AR clerk is responsible for recording and tracking the payments that customers make to a business. This involves issuing invoices, sending reminders, processing payments, reconciling accounts, and resolving disputes. An AR clerk also prepares reports and statements that show the status of the accounts receivable and the cash flow of the business. Depending on the size and structure of the business, an AR clerk may work independently or as part of a team with other accounting or finance staff.

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Imran Naffeel

Global Business Development Manager @ McCoy Teas | Innovations & Product Development | Tea, Automobile & Apparel Industry
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Analyzing accounts receivable data and generating financial reports for management. Ensuring compliance with company policies and accounting principles. Overall, an accounts receivable clerk plays a crucial role in managing the company's cash flow by ensuring timely collection of payments and maintaining accurate financial records related to accounts receivable.

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Prakash Manral

Credit Controller North & East India UPS SCS|UPS Express|Overnite|RCPL
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Managing cash flow Monthly billing vs Total SOA. Helping Debtors to pay dues on time by follow-up and reminder. Bringing information on credit limits and days compliance to management and recommending actions and seeking approvals. Ensuring nothing may get delayed due to internal process and do alignment with cross functional collaboration. Knowing and keeping an eye on customers each payment cycle to ensure invoices should be considered for payments in subsequent cycles every time. Taking Balance confirmation to ensure bills are reached and tabled further. Moving directly and quickly to minimise exposure instead of waiting for the instructions. Above are few activities from a series connect me to know more...

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Roberto Alvarez

Experiencia en Banca firme creyente del crecimiento personal a través de liderar equipos de trabajo!!
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El Gestor de recuperación de cartera es un eslabón importante en la cadena de valor el proceso o ciclo vida de la liquidez, ya que es quien apoya el retorno de los flujos del capital y a su vez los intereses que son parte de rentabilidad de las Empresas. Con su gestión basada en los scripts definidos logra la recuperación ya sea por medio de pagos inmediatos o bien por medio de reestructuraciones que le permiten a los clientes recuperar su liquidez y sobre todo su bienestar financiero. Los gestores de cobranza son el motor de las empresas para lograr sus metas financieras y de utilidades.

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Jean Claude Daddy Sekanyambo

Results-driven Business Development Manager with 9+ Years of Experience in Driving Growth and Client Satisfaction | Renewable Energy Sales and Marketing Professional | Driving Growth and Innovation in Solar Energy Sector
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An accounts receivable clerk is responsible for managing the incoming payments for a company. Their primary duties typically include: Invoicing, Payment Processing, Recording and processing incoming payments from customers, which may involve checks, credit card payments, electronic transfers, or other payment methods. Reconciliation, Matching payments received with corresponding invoices to ensure accuracy and completeness of transactions. Communication, Following up with customers regarding outstanding invoices, sending reminders for overdue payments, and resolving any billing discrepancies or disputes.

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Azidio Ant?nio

Subscri??o, Atendimento ao Cliente, Fatura??o, Controle de Crédito, Cobran?as e Gest?o de Reclama??es
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Accounts receivable clerk plays a crucial role in managing the company's cash flow by ensuring timely collection of payments and maintaining accurate financial records related to accounts receivable.

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2 Skills of an AR clerk

To be a successful AR clerk, you need to have strong numerical and analytical skills, as well as attention to detail and accuracy. You also need to have good communication and customer service skills, as you will often interact with customers and other departments to ensure timely and accurate payments. Additionally, you need to be proficient in using various software and tools, such as spreadsheets, databases, accounting systems, and online payment platforms. Some of the common software that AR clerks use are QuickBooks, Sage, Xero, and Stripe.

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Guillermo Amador Guerrero

Coordinador de Cuentas por Cobrar en LOTO Nicaragua
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Tener un lenguaje educado, buena articulación verbal, ser observador, ser analítico, tener una actitud no pasional o emotiva, hacerse sentir que es una personal confiable, tener una presencia en su vestimenta

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3 Challenges of an AR clerk

One of the main challenges of an AR clerk is dealing with late or missing payments from customers. This can affect the cash flow and profitability of the business, as well as the relationship with the customers. An AR clerk has to be proactive and persistent in following up with customers and collecting the outstanding balances, while also maintaining a courteous and professional tone. An AR clerk also has to be flexible and adaptable to changing policies, regulations, and customer expectations, as well as to handle multiple tasks and deadlines.

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Guillermo Amador Guerrero

Coordinador de Cuentas por Cobrar en LOTO Nicaragua
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Manejar un balance entre riesgo y ventas. Un riesgo menor implica mayores requisitos para facturar al crédito lo que implica que la base de tus clientes presentará mejores score crediticio lo que se traduce en Cuentas por Cobrar más sanas y predecibles su recuperación.menos requisitos por ejemplo un score bajo puede aumentar tus clientes pero su comportamiento de pago será menos eficiente.

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4 How to become an AR clerk

The typical entry-level requirement for an AR clerk is a high school diploma or equivalent, along with some basic accounting or bookkeeping knowledge. However, some employers may prefer candidates who have a certificate or associate degree in accounting, finance, or business administration, or who have relevant work experience or certification. Some of the common certifications for AR clerks are the Certified Accounts Receivable Specialist (CARS) and the Certified Bookkeeper (CB).

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5 How to advance your career as an AR clerk

If you want to advance your career as an AR clerk, you can pursue further education, training, or certification in accounting, finance, or business administration. This can help you gain more skills, knowledge, and credibility in your field, as well as increase your earning potential and job opportunities. You can also seek feedback, mentorship, and networking opportunities from your peers, supervisors, or industry associations. Some of the possible career paths for an AR clerk are accounts receivable manager, accounting supervisor, accounting manager, or controller.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Navab Koohpeyma

Customer Relationship Management (CRM) | Streamlining Processes & Enhancing Customer Experience | Data-driven Decision Making | Data Visualization Expert | Power BI Expert ????
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An accounts receivable clerk is responsible for managing incoming payments, tracking customer transactions, and ensuring timely collection of outstanding balances. They create and send invoices, reconcile discrepancies, and communicate with clients to address payment-related issues. Additionally, they maintain accurate records of financial transactions, update customer accounts, and collaborate with other departments to resolve discrepancies. The role requires attention to detail, organizational skills, and proficiency in financial software to efficiently manage the accounts receivable process and contribute to the overall financial stability of the organization.

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Vanessa Florez

Senior Credit Collections Analyst en Southbay
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- Actualizarse con el uso de herramientas informáticas. - Entender que las cuentas a cobrar son una base de datos también, que genera información valiosa a tener en cuenta a la hora de generar análisis o reportes, a través de los movimientos del AR se pueden determinar diferentes indicadores no solo financieros si no también de gestión tanto del cliente interno como externo. - Lo más relevante es la gestión de AR es gestionar la cobranza en tiempo y forma, si bien la gestión crediticia también es importante y complementaria, el objetivo siempre es cerrar el ci circuito de venta con la cobranza.

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What does an accounts receivable clerk do?

1

2

3

4

5

6

1 Duties of an AR clerk

2 Skills of an AR clerk

3 Challenges of an AR clerk

4 How to become an AR clerk

5 How to advance your career as an AR clerk

6 Here’s what else to consider

Call Center Administration

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What does an accounts receivable clerk do?

1

2

3

4

5

6

1 Duties of an AR clerk

2 Skills of an AR clerk

3 Challenges of an AR clerk

4 How to become an AR clerk

5 How to advance your career as an AR clerk

6 Here’s what else to consider

Call Center Administration

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